American Call Center Services

IT US Based Call Center Answering Services | US Support Call Center Support | Contact One of the Most Trusted Outsourced US Based Call Center Companies Today!

Made in America…this brief explanation conveys excellence, quality, and innovation. TeleDirect’s worldwide call center platform was created right here in the United States, and our American call centers provide superior service for a variety of call center needs, including:

• Inbound & outbound communication. English is still the preferred language for operations all over the globe, and TeleDirect’s US based call center sets the standard for reliability and customer service. We’ll boost your outreach campaigns, inbound communication needs and much more!
• Complete call center platform. At the heart of our call center services is our American call center system. From innovative automation to English-speaking live agents, no other US call center can match TeleDirect. Experience the TeleDirect difference today!
• Reservation services. Our call center based in the USA includes exceptional reservation services. This important outsourcing task lets you concentrate on your core business offerings. Keep your customers happy – let us handle your reservations with our US call center.
• Lead response management. Leads are everywhere. Does your US support call center provide lead response management resources? Are your yearly sales figures on track? If not, it’s time to try another call center in the USA and enjoy world class lead response management. Sign up with TeleDirect today!

These are just a few of the services offered by our US based call center.

TeleDirect: Leading the Renaissance of American Call Center Excellence

When it comes to live or automated phone support, US support call centers have rightly earned a stellar reputation compared to offshore client contact portals. When your customers are re-routed to an offshore client service platform, they rightly wonder whether their concerns are being addressed – particularly if your company is headquartered in the United States.

TeleDirect is the #1 business process outsourcing (BPO) solution for call center support. We know how important IT US based call center answering services are to your business, and we have all the tools and resources to ensure your call center platform provides the best possible customer service. For some clients, having a US support call center is critically important to business operations. We’re here to deliver on our promise of exceptional service, all while providing value & results on a daily basis.

If establishing an American call center is your top priority, TeleDirect has the solution you need. From appointment setting to follow-up communication to integrated lead response management, our US based call center gives you an outsourced advantage over the competition.

What can you expect from TeleDirect’s American call center network:

• Reliable live agent support. With your call center based in the USA, your business is better positioned to receive professional live agent assistance. For example, even if your firm has its headquarters in the Eastern time zone, agents on the West coast can still offer support. TeleDirect’s US based call center is your best option for domestic phone support– our call center in America offers unrivaled expertise.
• English expertise. Our American call center agents speak fluid English, and our advanced call center platform includes automated responses in English. So whether you’re looking to gain 24/7 answering services or live, client-focused expertise for IT firms with US based call center answering service, TeleDirect has a solution in store!
• US based call center. If your business has operations in North America (and specifically, the United States), having your client contact portal infrastructure and live agents in America simply makes sense. Training time is streamlined. Little, if any, language barriers exist. And domestic agents and in-country technical expertise also provide additional advantages that often go unnoticed, such as greater productivity and professional performance metrics. Optimize your contact platform today with TeleDirect, one of the best US based call center companies!
• American industry assistance. TeleDirect specializes in call center support and a robust, powerful customer contact platform, but this expertise isn’t limited to one or two sectors. From the insurance industry to healthcare to high-tech startups and beyond, our clients depend on TeleDirect to deliver consistent, competent, comprehensive call center service. And with our US support call center platform, we meet and exceed client expectations on a daily basis!

US Call Center Expertise & Domestic Answering Services

TeleDirect is the #1 option for American call center solutions. Since our call center platform is based in the USA, you’ll enjoy streamlined call center services around the clock. And since the US market is our backyard, we can implement an effective, easy-to-use program in no time!

To reach one of our US support call center consultants, please give us a call at (800) 776-1081. You can also fill out our contact form to receive a custom, personalized business process outsourcing consultation. If you’re looking to implement an American call center and additional client interface services, look no further than TeleDirect. Our US call center platform and US support call center services will help give your customers the support they need – and the visibility and reputation your company deserves!

Thanks for considering TeleDirect as your American call center outsourcing solution. We look forward to assisting you today!