Call Back Services

Reaching out to potential and existing customers is a big part of your business communication strategy. But following up with clients – with a call back service, reminder calls, appointment reminders and more – is just as critical. If you maintain and foster a productive communication cycle, your bottom line will ultimately benefit.

But how can you go about this process, especially if your current staff is overloaded or your existing automated call services can’t keep up? This is a major challenge facing both large and small enterprises, both public and private.

• The solution to all of your call back service problems is TeleDirect. Thanks to our flexible and easy to implement call center, everything you need is available when you need it – and for reminder call services, timing is everything. Our call back services include expertise in the following areas: Appointment reminder services
• Follow up with customers
• Call back service follow up calls

Our call back service providers give your firm a big advantage with business process outsourced (BPO) capability for a wide range of business needs. Is peak volume impacting your follow up services? Do you need experienced live agents for a few months or more? We have the automated services and in-person assistance to elevate your entire call back service system.

TeleDirect’s contact center platform includes built-in call back service, appointment reminders, follow ups and more. Plus, we can easily integrate our full-service business process outsourcing (BPO) reminder call services with your current call center.

Our call back service platform is all about value and results. With a proven appointment reminder service software infrastructure, your staff can focus on more pressing business functions, instead of time-consuming administrative functions. With TeleDirect’s expertise in your corner, you get a dedicated callback service provider, along with the other advantages that come with our powerful appointment reminder service:

• Industry-wide efficiency. From healthcare to insurance(and beyond), TeleDirect’s scheduled callbacks will help your business service existing customers – and also gain new clients, too! It’s always a good opportunity to sign up more customers, even during typical call back service engagements. That’s the TeleDirect method – always looking out for your bottom line!
• Reservation services. As part of our callback platform, we offer reservation and appointment reminder services to help “close the loop” and keep your customers satisfied. Reservation services are a critical part of our follow up services, and TeleDirect will show you how to increase connections with your most valuable assets – your customers!
• Full contact center capability. Inbound & outbound assistance (both automated and with live, expert agents), answering system upgrades, even lead response management– whatever your call center requires, TeleDirect has a solution in place.

Enhance your Clients’ Follow Up Experience – Contact TeleDirect

Customer service follow up calls are just one element of the total TeleDirect call center platform. We provide streamlined inbound and outbound call capability, 24 hours a day, 7 days a week, 365 days per year! From small startups to multi-national firms, TeleDirect is one of the most trusted callback service providers you’ll find anywhere – for any industry, including yours!

Reminder call services, follow up services, customer service follow up calls, and more – if your business needs assistance with this element of your call center platform, get in touch with TeleDirect today. It’s the best decision you can make for your call back services.

To get started, fill out our customer contact form. Our reminder call service consultants will reach out to you and help devise affordable, flexible, integrated  appointment reminder services, whether you have an existing call center or not. If you do, our versatile call center platform will integrate an effective callback service solution. If you don’t, TeleDirect can establish an efficient, reliable call center system to handle all of your follow up service requirements.

If you’d like to speak with our appointment reminder service experts directly, please call our office at (800) 776-1081. From targeted call back service improvements to whole-system implementation, TeleDirect is the only solution you need. We look forward to hearing from you!