Call Back Services

Let TeleDirect Handle Your Customer Follow Up Communication

Reaching out to potential and existing customers is a big part of your business communication strategy. But following up with clients – with a call back service, reminder calls, appointment reminders and more – is just as critical. If you maintain and foster a productive communication cycle, your bottom line will ultimately benefit.

But how can you go about this process, especially if your current staff is overloaded or your existing automated call services can’t keep up? This is a major challenge facing both large and small enterprises, both public and private.

TeleDirect’s contact center platform includes built-in call back service, appointment reminders, follow ups and more. Plus, we can easily integrate our full-service business process outsourcing (BPO) reminder call services with your current call center.

Our call back service platform is all about value and results. With a proven appointment reminder service software infrastructure, your staff can focus on more pressing business functions, instead of time-consuming administrative functions. With TeleDirect’s expertise in your corner, you get a dedicated callback service provider, along with the other advantages that come with our powerful appointment reminder service:

• Industry-wide efficiency. From healthcare to insurance (and beyond), TeleDirect’s scheduled callbacks will help your business service existing customers – and also gain new clients, too!
• Reservation services. As part of our callback platform, we offer reservation and appointment reminder services to help “close the loop” and keep your customers satisfied.
• Full contact center capability. Inbound & outbound assistance (both automated and with live, expert agents), answering system upgrades, even lead response management – whatever your call center requires, TeleDirect has a solution in place.

Enhance your Clients’ Follow Up Experience – Contact TeleDirect

Customer service follow up calls are just one element of the total TeleDirect call center platform. We provide streamlined inbound and outbound call capability, 24 hours a day, 7 days a week, 365 days per year! From small startups to multi-national firms, TeleDirect is one of the most trusted callback service providers you’ll find anywhere – for any industry, including yours!

To get started, fill out our customer contact form. Our reminder call service consultants will reach out to you and help devise affordable, flexible, integrated  appointment reminder services, whether you have an existing call center or not. If you do, our versatile call center platform will integrate an effective callback service solution. If you don’t, TeleDirect can establish an efficient, reliable call center system to handle all of your follow up service requirements.

If you’d like to speak with our appointment reminder service experts directly, please call our office at (800) 776-1081. From targeted call back service improvements to whole-system implementation, TeleDirect is the only solution you need. We look forward to hearing from you!