Information Collection and Use
We do not collect personal information about you unless you choose to provide that information to us or you choose a service on this Site where gathering personal information is necessary in order to deliver the specific services. If you voluntarily contact us regarding TeleDirect services, we may collect the following categories of personal information: your name, company name, telephone number, email address and mailing address, as well as a login name and password. When you create a new account within one of our two services, Seminar Edge™ and/or Work The Lead™, we again collect personal information from you including your name, company name, telephone number, email address and mailing address. Further, when you create a new campaign or seminar and are ready to begin using our services, we collect billing information such as billing name, billing address, and credit card number.
The personal information we collect from you will be used by TeleDirect to provide the service or carry out the transaction you have requested or authorized. This may include using the personal information to provide you with important information about the product or service that you are using, including critical updates and notifications via e-mail or regular mail. In addition, TeleDirect may share or transfer information about you that you have provided to TeleDirect to one or more third party entities pursuant to a sale, merger, assignment, joint venture or other transfer or disposition of a portion, or all of, the assets or stock of TeleDirect.
In some instances we may include certain links in our e-mails that will allow us to monitor whether you access specific content in that e-mail. When you click on one of these links, we will record that click and certain activities on the Site associated with that link. We use this information to conduct internal research on our users’ demographics and interests, and to better serve you. This information is collected in aggregate form and is not related to your personally identifiable information.
We use log files to track system activity and maintain our systems. Log data includes IP addresses, browser type, referring and exit pages, platform type, date and time stamps, and number and nature of clicks through our Site. We use this information to analyze usage patterns, observe trends, administer the Site, and gather broad demographic information for aggregate use. Log files are not linked to personally identifiable information.
Personally identifiable information collected by TeleDirect may be stored and processed in the United States or any other country in which TeleDirect or its affiliates, subsidiaries or agents maintain facilities.
A cookie is a text file that is placed on your hard disk by a web page server. We may place cookies or similar files on your hard drive to facilitate site navigation and use. Our cookies do not identify you as an individual. Many web browsers are automatically set to accept cookies. You may change your browser settings to either reject cookies or notify you when a cookie is about to be placed on your computer. Please note, however, that rejecting cookies while visiting the TeleDirect Site may result in certain parts of the TeleDirect Site not operating correctly or as efficiently as if they were allowed.
Please note that the TeleDirect Site is a general audience web site. If you are under 13 years of age, you should not register with us or provide information on this Site. We do not collect personal information from any person about whom we actually know is under the age of 13.
Information Sharing and Disclosure
TeleDirect will not share personal information about you with other people or nonaffiliated companies except to provide you with the services that you have requested, when we have your permission, or under the following circumstances: TeleDirect may disclose personally identifiable information when we believe that the law requires it, such as in response to subpoenas, court orders, or other legal processes, or to establish or exercise our legal rights or defend against legal claims. In addition, TeleDirect may share information we collect with companies that market our services or other third-parties that assist us with essential services such as data processing or servicing accounts. We are permitted by law to share the information we collect with these companies and you are not able to opt-out of these disclosures.
The TeleDirect web site may provide hyperlinks to other web sites. Please be aware that when you click on one of those links, you will be directed to a web site different from the TeleDirect Site, even if a TeleDirect logo, banner, or tool bar is still visible. Information you provide on other web sites is subject to collection by those other sites, not TeleDirect. We encourage you to read the privacy statements of those linked sites as their privacy policies may differ from ours.
TeleDirect has adopted security measures to ensure the security and integrity of its customers’ personal data. These security measures protect your personally identifiable information from loss, misuse or alteration. We restrict access to the TeleDirect server and the personal information we store there by using a log-in process. When customers sign-up for an account with TeleDirect, they select a unique username and password. Each time a customer attempts to access its account, the customer is required to provide its selected username and password.
Editing or Deleting Account Information
Customers may also opt-out of providing personal information or update their personal information, at any time, by emailing us at firstname.lastname@example.org or sending us a letter at TeleDirect Call Centers, Attn: Sandra Coggeshall/Business Development, 4745 Chippendale Dr, Sacramento, CA 95841, USA.
Effective Date: January 1, 2016