Order Taking Call Center

Orders are the lifeblood of your business. Without a steady stream of new customers and prospective business, the present is dicey – and the future practically hopeless. That’s why order taking services are so important to your enterprise, no matter what industry you’re involved with.

What you do today has a significant impact on how your business or enterprise performs tomorrow. With forward-thinking inbound order taking services integrated into our powerful call center platform, TeleDirect gives you the ultimate control. Handle heavy order volumes. Tackle tough customer demands. Always be ready for orders and incoming requests – with TeleDirect, call center order taking has never been easier, or more affordable.

Let’s take a look at how inbound order taking services can spell the difference between average results and exceptional return on investment.

Growth-Oriented Tools and Order Taking Services for Your Business

Demand for your firm’s products and services are good things – right? Up to a certain point. Unexpected business growth or a sudden spike in your company’s visibility can quickly overwhelm your order taking capabilities. But what if your call center was also an order taking tool? TeleDirect has designed a phone order taking service as part of our widely-used call center platform for a variety of business sectors.

Does your infrastructure allow for huge increases in demand? If your order taking service can’t keep pace, you’ll suffer from inefficiency on the front end – and missed business opportunities on the back end. Once you’re in this cycle, it’s tough to break. But there’s a better way – the TeleDirect way!

That’s where TeleDirect’s business process outsourcing (BPO) order taking call center services can help. With professional agents and advanced automated answering services at your disposal, your business will continue to grow, even if you lack the internal resources to handle more and more orders. The results from our inbound order taking services? Increased customer satisfaction. More business. Less worry. All in all, TeleDirect’s order taking services is the best thing you can do for your business.

Don’t let outsized demand dictate your future business prospects. Leverage TeleDirect’s order taking answering services, and enjoy worry-free future expansion, all while taking care of present-day challenges!

With our answering service and order taking tools at your disposal, you’ll have everything you need to keep growing your business. TeleDirect’s turnkey phone order taking service solutions provide the blueprint for success – the rest is up to your products and services. We’re with you every step of the way, whether you prefer after-hours automated support, or our specialized agents for live help.

Inbound Order Taking Services, Answering & More

TeleDirect’s proven order taking call center services are widely used in the world on online commerce. Here are just some business sectors that enjoy the TeleDirect advantage with order taking answering services:

• Healthcare. From doctor’s offices to regional medical centers and beyond, TeleDirect works with individual healthcare clients to effectively & seamlessly keep up with business demand; in many instances, our order taking services include patient appointments, follow-ups, billing communication and other essential functions. If your healthcare organization is leading a marketing initiative to capture new clients, TeleDirect’s call center order taking is the scalable, super-flexible solution you need.
• Insurance. TeleDirect’s wide-ranging call center expertise – including order taking call center services – are as vast and varied as the life, auto and home insurance clients we serve. From small mom & pop establishments to nationwide insurance firms, we’re the proven leader in insurance order taking services. Since your insurance orders can change at a moment’s notice – eligibility concerns, changing policies, legislative tweaks, and more – you need an answering service and order taking ability all at once. With our call center platform and inbound order taking services, your insurance company has everything necessary to fulfill orders, address client concerns, and grow your business simultaneously.
• Financial services. Money talks. But so does efficiency with your inbound order taking services. This service is  crucial for all parts of the financial sector, and TeleDirect’s 24/7 call center capability keeps up with the never-ending demand for financial services. Mortgage firms, banks, loan processing centers and more depend on our order taking service. Plus, our security protocols meet and exceed industry standards. With tightening regulatory concerns ever present, your financial services firm needs order taking services that exceed customer expectations, all while juggling complex rules and regulations. If you prefer live agent support, TeleDirect can supply trained support staff whenever you need it.
• Other industries. Retail distributors, educational organizations, tech startups – TeleDirect’s unique order taking call center services can be customized to fit any business template. We have the software infrastructure in place, and we boast the best live-agent assistance in the industry – whatever your industry happens to be!

TeleDirect is all about delivering value and results to your enterprise. From your order taking service to whole-system call center upgrades, we’ll help bridge the gap between what’s possible and realistic, real-time business goals. We’ll find a solution that fits your unique business model. Our consultants analyze your own macro-level requirements. This “big picture” snapshot allows us to customize order taking services to meet and exceed your expectations. From a broad overview to the smallest data points, we’ll put in place the inbound order taking services you need right now – and also as your enterprise expands.

If you’d like to learn more about TeleDirect’s inbound order taking services, please fill out our customer contact form today, or call our office directly at (800) 776-1081. Our order taking answering service consultants will help devise a plan to keep your order taking process aligned with your own business growth expectations. We look forward to helping your business grow – contact us today!