We'll Help You Grow While You Pay-As-You-Go.
Pay only for what you use. Scale up or down anytime.
- 100% US-based live agents, 24/7/365
- No monthly contracts
- No Monthly Fees
- Unused minutes roll over for up to 2 years
- Just Flexible Prepaid Minute Blocks
Learn More or Get Started
Get Custom Pricing & Access To Exclusive Deals.
How It Works
1. Tell Us About Your Needs
Fill out the form and we'll review your requirements — no commitment, no pressure.
2. Talk To A Specialist
A TeleDirect expert will reach out within 24 hours to discuss your call volume, industry, and custom scripting needs.
3. Go Live Fast
Your US-based agents are ready to take calls 24/7 — typically within days, not weeks.
Simple, Transparent Call Center Pricing That Scales With You
TeleDirect’s pay-as-you-go model gives you professional call center support without the complexity, hidden fees, or long-term commitments. Pay only for what you use. Scale up or down anytime.
Why Businesses Choose TeleDirect
Here’s what you get with every prepaid minute block:
- 🇺🇸 100% US-Based Agents — No offshore routing, no bots, no exceptions
- ⏰ Live Agents 24/7/365 — Always on, across every time zone
- 🔒 HIPAA, PCI & ISO Compliant — Built-in compliance for regulated industries
- ☁️ AWS-Powered Infrastructure — 99.995% uptime, enterprise-grade security
- 🌎 Bilingual Agents — Fluent English and Spanish support
- 💰 No Monthly Fees or Contracts — Pay as you go, stop anytime
- 🔄 Unused Minutes Roll Over — Valid for up to 2 years, never wasted
- 📊 Real-Time Reporting — Live dashboards and performance visibility
- 📝 Custom Scripting & Workflows — Agents trained specifically for your business
- 🚀 Fast Onboarding — Live within days, not weeks
Cost Comparison: TeleDirect vs. Hiring In-House
Hiring an in-house call center team comes with salary, benefits, training, infrastructure, and turnover costs that add up fast. TeleDirect eliminates all of it.
Here’s a quick breakdown of the costs you’ll avoid with TeleDirect vs an in-house call center.
| Cost Category | In-House Call Center (U.S.) | TeleDirect Pay-As-You-Go Model |
|---|---|---|
| Agent Salary (annual) | $31,200 per agent | Included in your pay-as-you-go plan (no salary overhead) |
| Recruiting & Onboarding | $3,500 per agent (avg. recruiting + training costs) | $0 – no hiring, onboarding, or HR admin required |
| Benefits & Payroll Taxes | 20–30% on top of salary | $0 – no benefits, insurance, or PTO to manage |
| Agent Turnover Costs | ~$31,000 per agent lost | $0 – no internal staffing or rehiring required |
| Software & Tech Licenses | $120+/user/month for software + $60 for security tools | Included – secure tech stack, HIPAA/PCI/ISO ready |
| Hardware | $50–$200 per seat (phones, headsets) | Included – all infrastructure handled by TeleDirect |
| Real-Time Reporting | Often an add-on in third-party platforms | Included – dashboard access and usage reports standard |
| Multilingual Support | Additional hiring required | Included – fluent English and Spanish agents |
| Compliance & Security | Separate audits and certifications (HIPAA, PCI, ISO) | Included – full compliance coverage built into service |
| Facilities & Utilities | ~$2,500/month (rent, utilities, maintenance) | $0 – fully remote, no facility costs |
Whether you’re a startup or an enterprise, TeleDirect gives you professional call center support from day one — no hiring, no overhead, no guesswork.
Ready to Get Started?
Get a custom quote based on your actual call volume and industry — no generic templates, no pressure.
FAQ
How much does TeleDirect cost?
Our pricing is based on flexible prepaid minute blocks — no monthly fees, no contracts, no hidden charges. You pay only for the minutes you use, and unused minutes roll over for up to 2 years. Contact us for a custom quote based on your call volume and industry.
Are there any hidden fees or charges?
No hidden fees, ever. TeleDirect pricing is fully transparent — what you see is what you pay. No monthly minimums, no cancellation penalties.
Do unused minutes roll over?
Yes — unused minutes roll over automatically each month and remain valid for up to 2 years. No other call center offers this level of flexibility.
How quickly can I get started?
Most clients are up and running within a few days. Once you complete onboarding, your US-based agents are trained on your custom scripts and ready to take calls — typically within days, not weeks.
Are your agents US-based?
Yes — 100% of our agents are based in the United States. No offshore routing, no bots, no automated responses. Every call is handled by a trained, live US-based agent.
What industries do you serve?
TeleDirect serves healthcare, legal, property management, retail, financial services, insurance, government, education, and more. All agents are trained on industry-specific workflows and compliance requirements including HIPAA and PCI.
What are my payment options?
We accept all major credit and debit cards (Visa, Mastercard, American Express), ACH bank transfers at no additional cost, and checks or money orders. Credit card is our most popular option — secure, convenient, and accepted instantly.
