Other Industries
Agent Specialization & Training
Our highly trained Agents complete industry-specific curriculum to ensure that our entire team is thoroughly proficient on our client accounts. Serving many clients in multiple industries requires a focused training team capable of identifying, testing and retaining Agents who consistently perform and drive results. Take a look at our industry-based solutions and how we can help your business.
Retail
We provide exceptional customer experiences for our Retail and eCommerce clients, ensuring that our professionalism, knowledge and level of service is a true reflection of their respected brand. Through customized reporting and multi-channel communication, our ability to streamline operations and provide cost effective solutions is demonstrated daily.
Technology
Assisting technological companies with their products or services, our team is proficient in software sales and support, help desk troubleshooting and order processing where the end goal is always customer satisfaction. Our technology clients recognize the value that we provide in order to continue their focus on constant innovation.
Education
From open enrollment registration periods to educational products, we offer a variety of services tailored to our education clients. Having the option to choose between our Shared and Dedicated Agent teams allows you the flexibility to not only scale immediately when needed, but the ability to gain additional account management and expertise.
Other Industries Stats
Our clients choose us for a reason: exceptional results delivered
through cost-effective solutions.
Manufacturing Client World Ranking
Education Institution Client Locations
Help Desk & Triage Support Clients
Common Core Q & A
Today’s students are preparing to enter a world in which colleges and businesses are demanding more than ever before. To ensure all students are ready for success after high school, the Common Core State Standards establish clear, consistent guidelines for what every student should know and be able to do in math and English language arts from kindergarten through 12th grade.
The guide below provides answers to some of the frequently asked questions about the Common Core State Standards, from how they were developed to what they mean for states and local communities. Take a look:
Our Clients Are Saying
“Over the three years that KPCC has used TeleDirect, they’ve proven to be responsive to our needs and sensitive to our messaging. Each drive, the...
Southern California Public Radio .
Read more“Inconsistency is the death nail of any pledge drive. Our success with TeleDirect is attributed to our use of the TeleDirect ACD. This allows us...
WayFM .
Read more“I have to say that WGVU made the correct choice going with TeleDirect as our new in-bound phone service vendor. We were impressed before last...
WGVU .
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