Appointment Setting Services

Are you controlling your firm’s appointments, or are your appointments controlling you? While this simple process doesn’t typically demand much attention, TeleDirect’s business processing outsourcing services recognize how time-consuming appointments are.

The key with outbound appointment setting services is finding a reliable, ready-to-perform appointment setter that knows your particular industry in and out. Regardless of your realm of expertise, outbound call center appointment setting makes up a critical component of your customer service platform. TeleDirect offers superior outbound appointment setting for any industry, including:

• Healthcare. From Medicare benefit providers to general health practitioners to doctor offices, appointments are essential to everyday business operations. Use TeleDirect as your appointment setter and let us handle your busy administrative schedule!
• Insurance. How important is outbound appointment setting for the insurance industry? Many clients prefer to meet their insurance providers face to face. Appointments ensure all of your business relationships are accounted for. TeleDirect’s outbound appointment setting services will help ensure insurance profitability!
• Financial services. Appointment setters are critical for the financial services industry. From tax consultants to financial advisors, appointments must be kept. If your current outbound appointment setting doesn’t meet your standards, contact TeleDirect today.
• Other industries. Retail, education, marketing, engineering, you name it – if your industry needs reliable, robust outbound call center appointment setting, look no further than the outsourcing experts…TeleDirect!

TeleDirect has the appointment setting solutions and outbound appointment setting services you need. Combined with our cutting-edge technology (including industry leading redundancy and security) and professionally trained agents, we’re here to ensure your call center can handle everything you need, and much more!

TeleDirect uses a problem solving approach to assess your outbound appointment setting needs. Let’s break down one business process – an appointment – to its most basic functions. Think about the anatomy of a single appointment: Your customer calls to schedule. The appointment setter spends time to check the date and time availability. Once the appointment is set, a follow-up call is made to confirm. All told, that’s at least 2-3 minutes of valuable time – time that would be better spent focused on more critical business activities.

Plus, that estimate doesn’t include mistakes inherent with a busy office setting, cancellations, and other unforeseen circumstances. Depending on how busy your office is, you can multiply the above episode by 100 – or even 1,000 or 10,000. Now think: how can an outsourced appointment setter benefit your business?

It’s easy: with TeleDirect’s outbound appointment setting solutions!

The Basics of Outsourcing Appointment Setting

TeleDirect tilts that math equation decidedly in your favor. Our answering service appointment setting, including the best live agent support and advanced appointment setting software – provide a superior one-two punch to boost productivity, increase ROI, and make your business run efficiently.

TeleDirect has the answers to all of your appointment setting questions. Our affordable and flexible call center platform – which includes turnkey appointment setting solutions for any size business – allow you to leverage the most technologically sound solutions without breaking the bank. Outbound appointment setting services are just one way we can accelerate and enhance your customer response time and also improve customer service metrics.

TeleDirect is the leader in business process outsourcing (BPO). And our appointment setting services comprise a critical part of our overall BPO platform. If you’ve ever wondered how outsourced appointment setting can improve productivity, contact TeleDirect today – we’re the premier BPO to provide for everything from outbound appointment setting services to lead response management and call center platform expertise.

Let’s take a look at how TeleDirect boosts your business with answering service appointment setting, along with some advantages that come with using our standard-setting outsourced appointment setting solutions, including our appointment setting software.

How Does an Outsourced Appointment Setter Work?

TeleDirect offers an integrated appointment setting solution – specifically designed for your particular business and industry requirements – so you can concentrate on other pressing matters. What’s more, unlike other appointment setting companies, our well-rounded approach to outsourced customer service ensures all of your call center requirements are taken care of!

How do TeleDirect’s appointment setting services, as part of our comprehensive call center platform, make your daily business operations easier?

• The Automated Advantage. With a robust and intuitive infrastructure, our outsourcing appointment setting software decreases the chances of double-booking and other errors. Exceptional front-end technology ensures efficient back-end support. Thanks to our automated appointment setting software and outbound call center appointment setting, your business enjoys a huge advantage with optimized resource allocation and streamlined asset management. Gain an advantage over the competition. Harness the power of automated appointment setting services. Call TeleDirect today!
• Professional Assistance. Outsourcing appointment setting is one thing – but are you getting live help, too? Sure, backend technology is important, but nothing beats one-on-one conversations. This is critical for tax season and other business-critical periods. And for most industries, every day is a business-critical time! Many customers are apprehensive about using an automated service to schedule an appointment. Whether you need an influx of professional agents for peak volume or other needs, TeleDirect delivers outbound appointment setting and much more when you need it most!
• Optimize Show Rates. Scheduling an appointment is one thing – and having your customer show up on time is quite another. Your business can’t afford missed appointments. TeleDirect’s outreach initiatives – surveys, customer contact channels, reminders and more – helps keep your clients engaged, so they’re less likely to become no-shows. And with our answering service appointment setting, your clients will keep their appointments. Coupled with our other call center services, you’ll quickly improve customer satisfaction metrics…great news for your bottom line! Optimize your show attendance rates and maximize profit streams with TeleDirect’s answering service appointment setting.
• Complete, comprehensive call coverage. Regardless of your industry, TeleDirect is one of the best appointment setting companies for all of your call center needs. To cite just one industry example, mortgage companies enjoy a tremendous boost in efficiency with our outsourced appointment setting.

Looking to Outsource Appointment Setting? Let Us Take Care of Everything

Discover how TeleDirect’s appointment setting solutions can solve your business issues. We’ll help you save time and money – and avoid frustration – with our proven appointment setting software platform. TeleDirect is the ultimate appointment setter for all of your customer contact needs. We also offer superior live help, in the form of our competent and professional staff, is always just a phone call away.

Regardless of your particular business sector, our appointment setting expertise is ready to go!

• Healthcare. For hospitals and clinics, customers are patients – and appointments are literally a lifeline. Reliability and accuracy are paramount, and our trusted appointment setting software sets the standard. Plus, our answering service appointment setting meet all federal HIPAA requirements, and our entire call center platform is backed by the most stringent security and redundancy platform you’ll find anywhere. TeleDirect takes appointment setting solutions seriously.  Leverage exceptional value with our outbound appointment setting services!
• Insurance. Face-to-face meetings are still the preferred method for insurance agents to connect with customers. Make sure a missed appointment doesn’t negatively impact your business. Auto, home, life, you name it – whatever your insurance niche, you can count on TeleDirect to provide the absolute best appointment setting services. Our outbound appointment setting solutions are used by small, medium and large insurance firms all over the United States.
• Financial services. New checking accounts. Restructured mortgages. Retirement talk. Banks, credit unions, mortgage firms, and other financial institutions rely on daily appointments to take care of customer demands. To cite just one business sector where TeleDirect’s outsourcing appointment setting can help: tax debt services and other tax-related businesses.

Whether you’re looking to outsource appointment setting or establish a fully automated outbound appointment setting services in parallel with your call center, TeleDirect can help.

Take care of your clients by focusing on your own products and services. Let us be your answering service appointment setting. We’ll also develop a strategy to optimize ROI through a variety of communication channels. Whatever you need, we’re here to assist with outsource appointment setting, better call center performance and more.

TeleDirect’s specialized expertise in the realm means we’re one of the leading outsourced appointment setting companies – but we’re also so much more, as evidenced by our complete call center platform!

See how we can take appointment setting to the next level and streamline this time- consuming task. Learn more by filling out our customer contact form, or call us directly at (800) 776-1081. Thanks for considering TeleDirect as your appointment setting solutions.