Appointment Setting Services
RSVP to streamlined scheduling with TeleDirect’s appointment setting service for call centers.
Struggling to Keep Up With Your Calendar?
Business is booming. Don’t let leads slip through the crack due to disorganization. When you outsource appointment setting and booking services, you’ll never miss another date — or a potential customer. Our friendly agents are ready to put your next meeting in the books.
Scheduled Callbacks
Our scheduled callback services will contact your customers when an agent is available, so they won’t need to wait on hold. This helps retain more customers and provides better customer service during high-volume periods.
24/7 Coverage
Business doesn’t stop when the clock strikes 5 p.m. If you want to serve the whole country, it’s best to have longer call center hours. It serves more of the country that way — and TeleDirect agents are available all day and night, every day.
Surveys & Feedback
Don’t just wonder how your customers feel about your appointment-setting call center — ask them! Our outbound agents are happy to contact your attendants and get the scoop on their booking and support experience.
Call Forwarding Service Stats
Our clients choose us for a reason: exceptional results delivered through cost-effective solutions.
Key client ASA (Average Speed to Answer)
Dedicated client call quality assurance score
Monthly calls monitored and scored
We'll Help You Grow While You Pay-As-You-Go.
Fill out the form below to learn how we can help you with your call center and answering service needs.
Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
- No Monthly Contracts
- No Monthly Fees
- Just Flexible Prepaid Minute Blocks
Learn More or Get Started
Get Custom Pricing & Access To Exclusive Deals.
Our Clients Are Saying
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
Appointment Setting Services: FAQs
What is appointment setting in a call center?
Easier planning. Calendar management is a crucial aspect of your business strategy — and appointment-setter companies like TeleDirect make it easy. We handle every aspect of your scheduling needs, from making appointments to reminding customers when and where to arrive.
How do I get started with your appointment-setting services?
Call us! We can get started right away. Contact (800) 776-1081 to chat with our team about how our appointment-setting services can help improve your show rates, provide a better customer experience and boost your bottom line.
What industries can use appointment-setting services?
Dozens of them. Appointments are commonplace in all kinds of industries, from healthcare to education to construction. If meetings and appointments are on your calendar, you’ll benefit from appointment-setting services.
What are the benefits of appointment-setting services?
Better organization. By making it easy and stress-free for your customers to book an appointment, you can expect better client retention, more brand loyalty and less chance of no-shows.
Can I customize the script used for appointment-setting calls?
Absolutely! TeleDirect offers customized scripts with your unique verbiage so your customers can enjoy a cohesive brand experience when they make an appointment.
