Appointment Setting Services

Are you controlling your firm’s appointments, or are your appointments controlling you? While this simple process doesn’t typically demand much attention, TeleDirect’s business processing outsourcing services recognize how time-consuming appointments are.

Let’s break down one business process – an appointment – to its most basic functions. Think about the anatomy of a single appointment: Your customer calls to schedule. Time is spent to check the date and time availability. Once the appointment is set, a follow-up call is made to confirm. All told, that’s at least 2-3 minutes of valuable time – time that would be better spent focused on more critical business activities.

Plus, that estimate doesn’t include mistakes inherent with a busy office setting, cancellations and other unforeseen circumstances. Depending on how busy your office is, you can multiply the above episode by 100 – or even 1,000.

TeleDirect tilts that math equation decidedly in your favor. Our appointment setting services, including the best live agent support and advanced appointment setting software – provide a superior one-two punch to boost productivity, increase ROI, and make your business run efficiently.

While outsourcing your appointment setting might provide questions, TeleDirect has answers. Our affordable and flexible call center platform – which includes turnkey appointment setting solutions for any size business – allow you to leverage the most technologically sound solutions without breaking the bank. Outsourced appointment setting is just one way we can accelerate and enhance your customer response time and also improve customer service metrics. TeleDirect is the leader in business process outsourcing (BPO). And our appointment setting services comprise a critical part of our overall BPO platform. If you’ve even wondered how outsourced appointment setting can improve productivity, contact TeleDirect today – we’re the premier BPO to provide for everything from appointment setting services to lead response management and call center platform expertise.

Let’s take a look at how TeleDirect boosts your business with appointment setting services, along with some advantages that come with using our standard-setting outsourced appointment setting solutions.

How Does Outsourcing your Appointment Setting Work?

TeleDirect offers an integrated appointment setting solution – specifically designed for your particular business and industry requirements – so you can concentrate on other pressing matters.

How does TeleDirect’s appointment setting services, as part of our comprehensive call center platform, make your daily business operations easier?

• The Automated Advantage. With a robust and intuitive infrastructure, our outsourcing appointment setting software decreases the chances of double-booking and other errors. Exceptional front-end technology ensures efficient back-end support. Thanks to our automated appointment setting software, your business enjoys a huge advantage with optimized resource allocation and streamlined asset management – and that’s just getting started. Gain an advantage over the competition. Harness the power of automated appointment setting services. Call TeleDirect today!
• Professional Assistance. There’s something to be said for appointment setting software and other automated elements of outsourced appointment setting. Of course, nothing beats one-on-one conversations. Many customers are apprehensive about using an automated service to schedule an appointment. For high-volume times and busy periods, TeleDirect can supply your firm with a fully staffed, ultra-professional backup team to help where needed. Our agents deliver professional results, while you concentrate on critical business needs. Let us take care of your appointment setting services – it’s much easier with TeleDirect!
• Optimize Show Rates. Scheduling an appointment is one thing – and having your customer show up on time is quite another. Your business can’t afford missed appointments. TeleDirect’s outreach initiatives – surveys, customer contact channels, reminders and more – helps keep your clients engaged, so they’re less likely to become no-shows. Plus, with TeleDirect’s confirmation and follow-up processes, your clients will have a greater probability of keeping – and remembering – their appointments. Coupled with our other call center services, you’ll quickly improve customer satisfaction metrics…great news for your bottom line! Optimize your show attendance rates and maximize profit streams with TeleDirect’s appointment setting services.
• Complete, comprehensive call coverage. Regardless of your industry, TeleDirect’s appointment setting solutions put you ahead of the production and customer service curve. To cite just one industry example, mortgage companies enjoy a tremendous boost in efficiency with our outsourced appointment setting.

TeleDirect’s Appointment Setting Services – Let Us Take Care of Everything

Discover how TeleDirect’s appointment setting solutions can solve your business issues. We’ll help you save time and money – and avoid frustration – with our proven appointment setting software platform. And live help, in the form of our competent and professional staff, is always just a phone call away.

Regardless of your particular business sector, our appointment setting expertise is ready to go!

• Healthcare. For hospitals and clinics, customers are patients – and appointments are literally a lifeline. Reliability and accuracy are paramount, and our trusted appointment setting software sets the standard. Plus, our appointment setting services meet all federal HIPAA requirements, and our entire call center platform is backed by the most stringent security and redundancy platform you’ll find anywhere. TeleDirect takes appointment setting solutions seriously. Trust your healthcare call center appointment setting service needs with us!
• Insurance. Face-to-face meetings are still the preferred method for insurance agents to connect with customers. Make sure a missed appointment doesn’t negatively impact your business. Auto, home, life, you name it – whatever your insurance niche, you can count on TeleDirect to provide the absolute best appointment setting services. Sign up with TeleDirect and enjoy the ultimate insurance against missed appointments.
• Financial services. New checking accounts. Restructured mortgages. Retirement talk. Banks, credit unions, mortgage firms and other financial institutions rely on daily appointments to take care of customer demands.

Whether you’re looking to gain appointment setting help during business growth or establish a fully automated service in parallel with your call center, TeleDirect can help. With our outsourced appointment setting, you’ll refocus your efforts on what you do best: taking care of your clients and your own products and services. At TeleDirect, appointment setting is one of our own products and services. See how we can take appointment setting to the next level and streamline this time- consuming task. Learn more by filling out our customer contact form, or call us directly at (800) 776-1081. Thanks for considering TeleDirect as your appointment setting solution.