Lead Response Management
Timing is everything, from capturing the moment a prospect calls you during lunch or upon submission of your webform at midnight. We are Lead Response Experts. It's time to see us in action.
Customers expect immediate information in our 24/7 mobile environment.
With phone calls representing only a fraction of potential lead opportunities,
be sure to capture them all via text, email, chat and social media.
Our Lead Verification expertise enable our Inbound and Outbound Agents to quickly confirm inquiries and requests for your products and services. This important step is vital to ensure prospects are correctly and accurately passed through your sales funnel for continued engagement.
Ranking your prospects to determine whether they are a hot or cold prospect comes down to qualification. We efficiently qualify your prospects to have your sales team focus on their core competency: closing the deal. Our Agents have vast experience filtering prospects depending on your requirements and can transfer them immediately.
Whether assisting your team to verify and qualify your leads, our Lead Conversion Agents are sales-driven experts that are ready to close the deal. Simply give us the green light and see the increase in sales through our performance-based results.
Lead Response Management Stats
Numbers don't lie. Take a look at our proven performance as provided for our various Lead Response clients in multiple industries. Add yours to our successful list.
Online Lead Form Submission Response Time
Usage of Pre-recorded Robocalls vs. Live Agents
Automatic Call Dialer Utilization
Adhering to TCPA regulations is not simple as the complexity of phone data continues to evolve. TeleDirect is a trusted expert in managing telecommunications data and partners with our clients on the best solution to align with their risk tolerance for outbound dialing.
To learn more about TCPA risk mitigation and how we can partner with you to define the best solution for your organization's needs, download the information below.
TeleDirect: The Leader in Outsourced Lead Generation
Finding the perfect balance between your call center performance and lead generation is a challenge for any business; you want your call center to handle a heavy workload, but you don’t want to overburden your infrastructure with additional lead qualification or lead generation services.
It’s a problem that has vexed firms ever since call centers became a prominent part of customer service. But with TeleDirect’s outbound B2B lead generation and other sales-focused services, finding that perfect balance is easier than ever!
At TeleDirect, we realize the inherent juxtaposition with wanting to satisfy current customers while prospecting for new ones. And thanks to our lead management call center services with call center leads, your answering service can be modified to offer value you never thought possible. Our call center leads allow you to cost effectively generate additional sales opportunities and keep your sales team focused on selling rather than chasing deals. This simple shift delivers a high return on time and often shifts our service from an expense you need to a profit center you can’t do without.
How a Lead Management Call Center Enhanced Business Opportunities
In theory, a call answering service is the perfect outlet to enhance your sales activity. Most answering services are ripe with potential to support your sales efforts. After all, they have the automated dialing technology, man power, operational oversight and specific focus you wish you had the time and resources to deploy sales efforts with. Yet in practical application, few business process outsourcing (BPO) firms are able to capitalize on this considerable potential to create lead generation services.
What if your call center also included a lead qualification service? Call center leads are there for the taking – you just have to know how to obtain them. Determining which opportunities to pursue is all about timing. From a prospective client contact to a random inquiry, TeleDirect’s lean gen services allow your answering service to address client concerns and sign up new clients simultaneously.
TeleDirect also provides:
- Outsourced B2B lead generation – our prospecting experts and BPO services, along with continuous call center leads, will help drive further business, even as you’re dealing with current clients.
- Lead verification – sifting through the “noise” of 24/7 lead generation can be confusing. That’s why TeleDirect’s lead verification services rapidly process inquiries about your products and services.
- Continued engagement – a lead gen call center is only as good as its support structure. With built-in engagement channels (social media, surveys, etc.) and other outsourced lead generation techniques, TeleDirect helps keep your customers engaged and informed with timely, well-planned contact.
- Lead conversion – once your potential customers have been sourced and engaged, it’s time to close the deal. Outsourced lead generation is only the first part of the sales equation. Converting leads requires a professional touch, not to mention the expertise to instill trust and confidence in your customers – regardless of your industry.
Lead Qualification Services & Outsourced Lead Generation – Get TeleDirect’s Expertise
If your business needs help with a lead generation call center, or if you’re interested in optimizing your call center leads, contact TeleDirect today. Enjoy all the advantages of a lead gen call center without compromising your existing business objectives! With TeleDirect’s proven outbound B2B lead generation capability, your call center will have more flexibility and become a superior sales support tool.
TeleDirect’s complete line of BPO strategies will improve your overall customer satisfaction rates; but to focus on customer service, you first have to engage and retain potential clients. We’ve helped many firms, and we can help you, too!
To connect with one of our lead generation call center consultants, please call us at (800) 776-1081. You can also complete our client contact form and one of our representatives will be in touch. If you don’t get started today, your competition surely will.
Thanks for visiting TeleDirect, the best call center and the leader in lead generation services! We look forward to speaking with you soon about your lead management call center requirements.