Reservation Center Services

Seminars, workshops, and other types of events are powerful ways to connect with prospects who have the potential to become customers. However, when organizing an event, accepting, tracking, and organizing reservations and responses can be expensive and time-consuming when you use in-house resources. This is especially true for businesses that organize large numbers of events at different locations every year.

This is where reservation centers like TeleDirect come into the picture.

As a Business Process Outsourcing (BPO) provider offering call center reservation services, TeleDirect will help handle every type of reservation, from personal events to company-sponsored events.

RSVP Services

With over 1.6 million reservations handled for businesses in different industries, TeleDirect is a professional, efficient, and user-friendly online RSVP service provider. We look forward to you or your business joining our growing clientele of satisfied clients.

Industries Served

It may be hard to decide which appointment and reservation center to handle your reservation bookings, largely due to experience considerations. We are happy to let you know that we’ve worked with countless businesses, companies, and organizations in the industries listed below:

• Insurance
• Financial Services
• Energy
• Telecommunication
• Education
• Legal
• Aerospace
• Healthcare
• Government
• Manufacturing
• Media
• Non Profit

So, regardless of your sector, know that we’re familiar with your industry's practices and processes, making us the right reservation center to use.

Seminar Edge

Seminar Edge is a customized software solution by TeleDirect featuring an intuitive interface and advanced functions that help businesses and professionals with more reservation confirmations and increased attendee rates.

Seminar Edge was initially built as a package for professionals in advertising, marketing, and finance but has now evolved into a full-scale reservation platform that can be used in any industry.

Any reservation service platform is incomplete without the ability to track and analyze reservation statistics. Seminar Edge not only provides access to these numbers but also updates them in real time. This feature empowers you to make immediate, impactful decisions that can significantly influence the attendee rate, giving you a sense of control and power.

Whether you’re planning an event for Fortune 500 employers/employees or organizing a small seminar, our Seminar Edge RSVP capabilities will assist in making your event a success.

Marketing Firms & Seminars RSVP

It's important to get those who've shown interest in your seminar to RSVP. This way, you will not only know the number of people who would likely show up but also have data that can help you use resources wisely. Because we understand this concept, we've been providing effective RSVP services for the last 26 years so businesses such as marketing firms and individuals can maximize show rates at their seminars.

Our solution can integrate with your lead generation platform to send targeted emails to potential attendees and handle other tasks related to getting more people to show up. We can customize email campaign sequences that target segments in your audience based on their demographic information to boost interest and encourage attendance.

You'll find our suite of RSVP services useful in getting all your resources and effort focused on identifying and addressing potential attendees so that your marketing effort can produce results.

As the professional provider that we are, you can count on us to leverage the experience of our live agents and software infrastructure like the Seminar Edge to get the right people to RSVP to your seminars or any other type of event.

Remember, RSVP is a key part of a great marketing effort to get people to attend organized events like seminars. So make it count by entrusting this key part of your marketing and event planning to individuals who have the needed tools, experience, and expertise to deliver outstanding performance. TeleDirect will be happy to schedule a personalized consultation with you to discuss the details of your event RSVP goals.

Open Enrollment Communication Strategies

Are you still using sign-in sheets as a part of your Open Enrollment communication strategy? Well, it’s time to switch to a better system. Here at TeleDirect, our live support agents use proprietary software to handle Open Enrollment communication effectively for different businesses in diverse industries.

Using conventional systems can be time-consuming and prone to errors. Don’t leave your employees wondering what benefits they qualify for or which meeting or seminar they should attend. Aside from letting your employees know their choices about benefits during Open Enrollment seasons, our open enrollment service is an offering in our RSVP service to help your business or company track participation in organization programs.

Employee participation in improvement programs is crucial for the growth of any enterprise. It's not just about your business's systems and technological infrastructures but also the people who make a successful brand. Let us be part of your annual employee benefit open enrollment communication plan, supporting your employee experience and contributing to your business's success.

We have live support agents who can handle large calls and requests. Using software solutions and other strategies helps you complete enrollment procedures electronically to avoid errors associated with traditional systems like sign-in sheets.

Events and Workshops Reservations Services

When planning any educational event like a workshop, know that you won’t only be addressing questions and inquiries from eager students but also planning how to handle demanding logistics.

Whether your event is big or small, you’ll better be able to mobilize and allocate resources effectively when you know the confirmed number of guests coming, or at the very least, work with data-informed, ballpark figures. From catering to staffing to venue setup and seating arrangement, an effective reservation solution can help maximize resource utilization.

Using a firm like TeleDirect that offers event call reservation services takes off the extra burden of having to follow up with those who've reserved a spot or those calling to make reservations, depending on how you set up your invitation campaigns.

If your reservation strategy is solely online-based, don't worry; we have in-house talents who are well-versed in ensuring potential attendees receive proper attention. For high-end or exclusive events where a personal touch is needed, our live 24/7 agents can handleinbound customer care service calls. Our agents can work with you to create customized call scripts when assisting individuals over the phone.

Why User Our Reservation Services?

At TeleDirect, our core goal is to help you increase attendance and make more sales via product and service offerings at your events. Our call center services offer a simple and effective way to boost attendance and ROI for your events and marketing efforts. Explore how our reservation services can benefit your needs.

Our Corporate Booking Services Efficiently Capture RSVPs

Making sure the small stuff and the big stuff seamlessly integrate is what we are all about here at TeleDirect. Basic reservation services involve tracking and organizing the names and contact information of those intending to attend your event. That's basic. The advanced reservation part in the appointment setting requires tracking reservations online and centralizing the data into one place. Thanks to our intuitive analytics, tech-friendly infrastructure, and inbound service offerings, you’ll get to book and answer reservations with ease.

Make Good First Impression

Making reservations may be the first form of interaction interested individuals will have with your business. Use TeleDirect’s professional reservation service to create a strong first impression that gets potential attendees super interested in showing up.

From the personal touch provided by our professional live agents to our use of software technologies, we do everything to help you or your business exude the appeal of a well-managed entity that knows how to treat its customers properly.

Maximize Show Rates

Take advantage of our live agent support and software infrastructure to maximize attendance. We’ll call and remind those who’ve made reservations as many times as required, getting them excited about your upcoming event. We know we are now living in a data-driven world.

Our RSVP services incorporate digital solutions to track responses so that we can adjust call scripts, invitations, advertisements, and marketing messages as needed.

Personalize Your Event

Our customizable call center reservation services and corporate booking services mean personalized solutions. We know that your event is like no one else's; it's unique, so we’ll help in making it unique and memorable for attendees. Here’s a snippet of what we’ll do for you:

• Write custom scripting with the right verbiage and tone that’s hard to resist.
• Use printed letters and tablets when reaching out to customers for personalized invitations.
• Have a call reservation center available staffed with trained operators who can professionally handle both outbound and inbound call requests.

Be Part of Your Open Enrollment Process

As mentioned, it's important to help your employees understand their annual benefits and effectively encourage participation in company programs.

TeleDirect can take away the burden of handling open enrollment with in-house resources. With high-level accuracy, our reservation and appointment-setting services will help manage your annual employee benefits open enrollment process. This way you dedicate your human and system resources to other growth-demanding tasks.

TeleDirect’s RSVP service is part of its Business Process Outsourcing (BPO) solutions. We’re ready to use our RSVP platform and the experience of our live agent support personnel to help get more confirmed bookings to your events and make the experience a great one for your attendees. Call TeleDirect at (800) 776-1081 to contact our reservation services experts. You can alternatively use the form below to request a personalized consultation. Our agents will be glad to provide all the necessary information.