Inbound Call Center
Inbound Call Center Agents
Experience the TeleDirect Difference with our Dedicated and Shared Call Agents providing your customers an exceptional call experience while simultaneously providing you results-driven performance.
Specialized Agents working exclusively on your campaign with comprehensive account-specific training to reach established goals.
Inbound Call Center Services
Fast track your lead and sales funnel with our expertise to engage your callers to ensure prospects turn into customers.
We are a true extension of your company that provides professionalism and knowledge for an exceptional customer experience.
Our Agents are highly trained specialists working with many technological companies to assist with your tech service and support needs.
We've specialized in reservation services for multiple industries and have established a proven model of success for over 20 years.
Our PCI Compliant information security and protocols ensure your products and services are effectively processed quickly & easily.
We provide a seamless communication channel to your DR and marketing campaigns through our vast expertise.
Our 24/7/365 services ensure your business never closes by our high availability of agents ready to help your customers anytime, anywhere.
Supplement your current team with our knowledgeable Agents able to identify, assess and determine solutions for immediate resolution.
Our Inbound Call Stats
Results count. See how we leapfrog our competition through our exceptional performance demonstrated daily through our people, processes and technology.
Number of Agents Recruited & Trained in 14 Days
Management to Agent Ratio
Average Agent Tenure