We provide an exceptional and seamless customer experience for your business. With comprehensive knowledge of your products and services, our professional Call Agents are solely U.S.based to ensure the highest level of service that your customers expect and deserve. Find out how we have helped our clients increase their brand reputation with our personalized call center solutions.
TeleDirect's knowledgeable and professional Agents are a true extension of your company to help reach and surpass your customer service goals. Our Agents are constantly evaluated and rewarded through their call performance, without a commission-based structure to focus on high quality and customer engagement. With our bilingual and U.S.-only based staff helping your customers across multiple channels, find out why our customer service and experience are unparalleled nationwide.
Training & Quality
All of our agents undergo a rigorous selection process which includes a thorough background check to maintain our high security and confidentiality standards. Continuous call monitoring throughout training and employment ensure only the most qualified and professional Agents remain with us to provide you the best representation of your company. Contact us to find out how we will implement your campaign with our highly trained Agents ready to exceed your expectations.
With a focus on customer-centric interactions and effective communication, our clients in all industries know how important they are to us. Through effective account management and open dialogue to always ensure we're on the same page, your company growth and continued success is what we're here for.