Call Center Outsourcing: Services Provided
When you outsource a customer service call center, you can rest assured that business is always running smoothly.
Services We Offer
Lead Response Management
Lead Response Management
Separate yourself from the competition through our immediate multi-channel communication tools and expertise.
Reservation Services
Reservation Services
Customize your workshops and seminars with our all-in-one RSVP service to easily register and confirm attendees.
Call Center Platform
Call Center Platform
Our reliable and secure software gives you the power of instant scalability and flexibility anytime, anywhere.
Don't see the service you're looking for?
Our solutions are fully customizable for any service!
Fill out the simple zero-obligation pricing request form to get a custom quote or just to learn a bit more!
Industries We Serve
TeleDirect’s Inbound Call Center Services
What can brands expect from TeleDirect’s inbound call center outsourcing? Unlike other inbound call center outsourcing companies, TeleDirect provides comprehensive service across platforms.
- Lead Qualification
TeleDirect’s call center outsourcing vendors help you find viable leads for more efficient practice. - Customer Service
We’ll handle every incoming query with a smile. - Order Processing
Take the stress out of payments and processing. - Tier 1 Tech Support
Our IT agents are at your service. - Reservation Services
RSVP to the most thorough booking service out there. - Direct Response & Media Support
We utilize modern marketing strategies to ensure more growth. - Overflow & After-Hours Support
When problems arise after business hours, we’re here to help. - Help Desk Services
With us, there’s always a helpful voice at the end of the line.
TeleDirect’s Outbound Call Center Services
What can brands expect from TeleDirect’s outbound outsource call center? Unlike other outbound call center outsourcing services, TeleDirect provides comprehensive service across platforms.
- Lead Generation
Never let another lead slip through the cracks — we’ll help find them. - Market Research
We go straight to the source — your clients — to better market your brand. - Telesales & Upsells
Our outbound agents are sales experts! - Surveys & Feedbacks
Don’t wonder how your customers feel — let us ask them! - Customer Retention
Better service leads to more loyalty. We’ll show you how. - Appointment Setting
Take all the stress out of bookings and reservations. - Scheduled Callbacks
Communicate with clients at their convenience.
We'll Help You Grow While You Pay-As-You-Go.
Fill out the form below to learn how we can help you with your call center and answering service needs.
Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
- No Monthly Contracts
- No Monthly Fees
- Just Flexible Prepaid Minute Blocks
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