Why TeleDirect Makes Sense as Your Marketing Call Center
Your firm may regard call center marketing activity as a challenge. But at TeleDirect, we think it’s an opportunity. That’s because your call and support center often sits at an opportune crossroads to merge actionable sales intelligence with helpful metrics.
While your marketing department is constantly looking for useful information to act upon, they don’t always have up-to-the-second data. Meanwhile, your marketing call representatives are focused on simply collecting information, without the “big-picture” perspective needed to optimize sales-related opportunities.
Connecting these two endpoints of your advertising call center isn’t just a nice-to-have; it’s critical to achieve enhanced customer service, gather timely data, exceed profit expectations and scale your marketing call center quickly, easily and efficiently.
TeleDirect works with your whole-business model and marco-level objectives to capitalize on call center marketing opportunities you never knew existed – because big business improvements are often realized from small detail analysis. Our solutions aren’t just for your marketing call center; they’re designed to benefit all aspects of your business, both directly and indirectly related to your call and information centers.
With an efficient call center advertising and marketing system in place, your business will:
- Boost business prospects. From touting existing services to offering new ones, your marketing call center offers endless opportunities to increase visibility, advertise efficiently and explain the unique features and benefits of your product or service.
- Generate extra revenue. To establish additional revenue streams, your firm requires a next-level approach to the ever-changing business world. TeleDirect turns your marketing call center into an informative, efficient and enlightening portal – which ultimately helps drive extra profits!
- Cement established business relationships – and establish new ones! Enhanced call center marketing capability allows your business to better handle customer complaints and also enables your customers to discover new products & services. From long-term clients to tomorrow’s newest customers, it’s time to rethink help center advertising. And TeleDirect can help bolster business in this highly competitive area!
- Enjoy a front-facing customer service portal. Advertising call centers are focused on marketing, but TeleDirect doesn’t think that’s ALL they’re about. With our upgraded call center system in place, your firm can explore all-new ways to improve your customer service capability.
Call Center Marketing Solutions
Our core principle of “people, processes and technology” enables us to provide efficient, streamlined and affordable call center advertising services for your firm. Our proven success in other call center environments (mortgage service, legal assistance, etc.), helps explain how our advertising and marketing platform is right for your business.
Advertising call center support is one of TeleDirect’s specialized services. We’ve helped many clients formulate a marketing call center plan, implement the support structure (personnel, hardware, software, etc.) and enjoy the benefits of having an additional revenue stream, 24 hours a day, 7 days per week and 365 days a year!
If you’d like to realize the potential of your advertising call center or build a brand-new platform, TeleDirect will get you up and running. The best time to call us about optimizing your call center advertising was yesterday. So give our BPO consultants a call today at (800) 776-1081, or visit our contact page and fill out a no-obligation contact form. We’ll get back in touch with practical, proven solutions right away.
Take the next step with your call center marketing initiatives. Get in touch with TeleDirect today!