Deliver a cohesive brand experience with customized scripts. We’ll work with your marketing team to develop call scripts that use your unique verbiage and reflect your company values.
Virtual Receptionist Services: Stats
Our clients choose us for a reason: exceptional results delivered
through cost-effective solutions.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Monthly Calls Monitored And Scored
Our Clients Are Saying
Virtual Receptionist Services FAQs
Your key to better business. Our virtual receptionist call center provides complete customer care — all day, every day. We become an extension of your team! Our agents handle all forms of communication seamlessly and securely, allowing your team to focus on their hired roles.
Efficiency and connection. Our agents take your customers’ needs seriously and treat them with respect and patience. We are also expert communicators and active listeners. These skills facilitate conversation, making it easier for customers to explain their issues to our agents, who can start working toward a resolution.
You name it! If your business deals with customers, a virtual receptionist can benefit your business. We’ve teamed up with companies across dozens of American industries, from finance to healthcare and everything in between. To learn more about how your business can benefit from our services, call (800) 776-1081.
It’s much more comprehensive. Whether you need a chatbot service, overflow support, or a support center that scales depending on current volume, we’ve got you covered. Our fleet of virtual receptionist services encompasses all your customer service and communication needs, and our flexible business model allows us to offer the exact services you require at the right times.
What happens during peak call times, and how does the virtual receptionist service handle high call volumes?
We meet your needs. Entering a high-volume period? We will ensure you have enough virtual receptionist agents available during peak call times so you don’t keep anybody waiting. During slower periods, we can adjust our staffing accordingly as well.