Construction Call Center Solutions

You can’t outsource quality construction services; from small residential projects to large government or corporate enterprises, there’s no substitute for on-hand expertise and capable consultation. With ever-changing regulations and safety concerns, your construction company requires efficient on-site management skills to get the job done right the first time – every time!

But you can outsource your construction call center. In fact, thanks to TeleDirect’s proven business process outsourcing (BPO) services, outsourced administrative tasks enables your foremen, project managers and other employees to concentrate on your firm’s core products and services. Part of our call center solutions include a capable answering service for construction firms and all the administrative support that comes with a 100% competent, professional contact center platform.

Your construction inbound call center serves many purposes:

• Generate new business. TeleDirect’s answering service for construction companiesquickly identify opportune business prospects, from two different platforms: automated support and live agent contact. If your construction call center can’t provide timely information and help solve problems, potential clients will look elsewhere for help. That’s why construction firms all across the company rely on TeleDirect for fast, efficient, always-ready call center support. We’ll even assist with booking conferences and meetings with clients during any phase of your project.
• Inform and educate. Aside from its obvious marketing functions, your answering service for construction services provides the perfect opportunity to inform both existing and prospective clients about your firm’s unique offerings. Whether your construction company is involved with residential or commercial projects, your answering service – with the help of TeleDirect – provides professional, reliable, always-ready communication.
• Crisis management. Does your construction answering service provide a platform for extraordinary circumstances and unforeseen events? From questions about acceptable digging depths to power sources, TeleDirect’s robust construction inbound call center software can help direct urgent calls to the right people. In fact, many of our construction clients use our answering service to funnel crisis calls to project managers and foremen on a 24/7 basis. Ensure your answering service for construction services can do it all – contact TeleDirect today.
• Promote your brand. Hey, builders and construction firms need marketing, too! While an answering service for construction services may not seem like an ideal brand promotion portal and marketing tool, TeleDirect leverages timely communication and built-in sales tools that help drive profits while literally building your firm’s image and public presence.

TeleDirect’s call center platform incorporates all of your firm’s needs, so you’ll have an all-in-one solution to everyday problems. Our call center solutions are already utilized by major companies in the insurance, healthcare and financial sectors. See how our “flexible template” of call center solutions – broad enough to handle everyday tasks, yet focused enough to improve your unique business operations – can elevate your construction company today!

Need an Answering Service for Construction Services? See How TeleDirect’s Solutions Can Work for You

Building projects from the ground up comes naturally for your business. But your construction answering service may require crucial infrastructure and expertise to keep your firm competitive in an ever-changing business world. Just like a new building needs a solid foundation, your call center also requires a practical plan for any situation. Our answering service for construction companies enables fully functional, customer-friendly communication across any platform – all customized to your requirements! Let TeleDirect build your construction answering service from the ground up, or make precise improvements to latent business process deficiencies.

Get help with your construction answering service today. To see how our construction outbound call center software can benefit your bottom line and boost business prospects, fill out our client contact form and receive a personalized construction answering service consultation. You can also call us directly at (800) 776-1081.

TeleDirect has a successful blueprint for your construction call center. Contact us today, and build more meaningful relationships with your clients with our answering service for construction needs. Thanks for visiting TeleDirect!