Construction Answering Service & Call Center
Build a better relationship with clients and close more deals with TeleDirect’s call center contractors.
How Well-Constructed Is Your Contractor Answering Service?
When your clients have questions or issues, they need a trustworthy number to call. Construction requires true experts with the training and skills to get customers the answers they need. That’s where our live agents come in. We provide straightforward and knowledgeable communication across the construction industry.
Live Agent Coverage
Construction isn’t a “one-size-fits-all” industry. Every project is unique! That’s where our live inbound and outbound agents come in. They provide specific support to your clients, not frustrating automated responses.
Appointment Setting
Scheduling has never been easier with our seamless appointment booking service. We’ll handle bookings, scheduling and even reminder calls so that you can avoid no-shows.
Surveys and Feedback
Want to know how your company is doing? We help you go right to the source by conducting customer satisfaction surveys and feedback sessions.
Construction Answering Service: Stats
Our clients choose us for a reason: exceptional results delivered through cost-effective solutions.
Monthly Call Monitoring/ Score Rate
Dedicated Customer Call Quality Assurance Score
Key Client ASA
We improve your customer experience and brand reputation
Contact us today for a personalized consultation. We'll respond immediately and come up with a gameplan. Together.
Our Construction and Contracting Clients Are Saying
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
Construction Call Center FAQs
What are construction call center services?
Your tools for better business. A TeleDirect construction and contractor phone answering service will help you provide better support and communication to your loyal clients and instills more confidence in your leads. Plus, you don’t need to train new staff or log extra hours — we become an extension of your whole brand.
What are the benefits of construction answering service?
We tackle customer support. Your team is comprised of construction and building experts. They weren’t hired to answer customer support queries. Let TeleDirect handle those calls instead. This leads to a more efficient practice with happier employees and satisfied customers. Win-win.
Why choose TeleDirect’s construction answering service?
We’re the best in the U.S. At TeleDirect, we’ve been providing stellar customer support and communication services across the country for over two decades, and we’re just getting started.
Does TeleDirect provide 24/7 services for the construction industry?
Of course! There’s no need to wait until 9 a.m. for customer support when issues arise. TeleDirect offers 24/7 coverage across the country, so there’s always a helpful voice on the other end of the line.
I need a custom solution for my business. Can TeleDirect help?
We sure can. At TeleDirect, we don’t offer boilerplate solutions. Instead, we work with your unique needs and business values to create a customer service strategy that suits your brand. Our inbound agents can even work with customized scripts that you help develop.
