Live Agent Coverage
Construction isn’t a “one-size-fits-all” industry. Every project is unique! That’s where our live inbound and outbound agents come in. They provide specific support to your clients, not frustrating automated responses.
Scheduling has never been easier with our seamless appointment booking service. We’ll handle bookings, scheduling and even reminder calls so that you can avoid no-shows.
Construction Answering Service: Stats
Our clients choose us for a reason: exceptional results delivered through cost-effective solutions.
Monthly Call Monitoring/ Score Rate
Dedicated Customer Call Quality Assurance Score
Key Client ASA
Our Construction and Contracting Clients Are Saying
Construction Call Center FAQs
Your tools for better business. A TeleDirect construction and contractor phone answering service will help you provide better support and communication to your loyal clients and instills more confidence in your leads. Plus, you don’t need to train new staff or log extra hours — we become an extension of your whole brand.
We tackle customer support. Your team is comprised of construction and building experts. They weren’t hired to answer customer support queries. Let TeleDirect handle those calls instead. This leads to a more efficient practice with happier employees and satisfied customers. Win-win.
We’re the best in the U.S. At TeleDirect, we’ve been providing stellar customer support and communication services across the country for over two decades, and we’re just getting started.
Of course! There’s no need to wait until 9 a.m. for customer support when issues arise. TeleDirect offers 24/7 coverage across the country, so there’s always a helpful voice on the other end of the line.
We sure can. At TeleDirect, we don’t offer boilerplate solutions. Instead, we work with your unique needs and business values to create a customer service strategy that suits your brand. Our inbound agents can even work with customized scripts that you help develop.