Real Estate Call Center
Our real estate call center services give your clients the support they deserve — and your brokers the help they need!
Are Your Clients Receiving the Support They Deserve?
Your clients are making an important investment, and supporting them along the way is part of your job. That’s where our real estate call center services come in! We tackle all things support-related: customer queries, organizing appointments, and even lead generation and outreach.
Surveys & Feedback
Want to know what your clients think of your agency? Improve your strategy by going right to the source; our outbound agents will get the scoop for you by conducting effective surveys and feedback calls.
Appointments & Reservations
Our real estate call answering service can streamline and manage your entire calendar. This provides your team with seamlessly organized showings, meetings and other key appointments. All you need to do is show up.
Scheduled Callbacks
Rather than make your clients wait on hold, our agents call them back at a convenient time. This leads to fewer dropped calls, missed opportunities and disgruntled clients!
Real Estate Call Center: Stats
Our clients choose us for a reason: exceptional results delivered through cost-effective solutions.
Key client ASA (Average Speed to Answer)
Dedicated client call quality assurance score
Monthly calls monitored and scored
We'll Help You Grow While You Pay-As-You-Go.
Fill out the form below to learn how we can help you with your call center and answering service needs.
Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
- No Monthly Contracts
- No Monthly Fees
- Just Flexible Prepaid Minute Blocks
4.4
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Get Custom Pricing & Access To Exclusive Deals.
Our Real Estate Clients Are Saying
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
Real Estate Call Center FAQs
What is a real estate call center?
Your key to better business. The most successful real estate agencies offer stellar customer service and gorgeous properties. We know you have the latter, so let’s focus on the former! Our real estate call center services provide everything you need to deliver first-class customer support and contact services to your clients and leads.
What languages are supported by real estate call center services?
We’re multilingual! Our fleet of real estate call agents is fluent in English and Spanish. Let us know if you require other languages spoken at your call center. Our agents speak dozens of languages, and we might be able to help.
How does your real estate call center handle after-hours calls?
With ease. We understand that your clients might be coming from all over the country or even the globe to access your properties. That’s why we offer 24/7 coverage to our real estate clients. With clients nationwide, it’s better to have more availability across time zones to better support their needs.
How can your real estate call center benefit growing businesses?
The sky’s the limit! By outsourcing your real estate call center, you are investing in a better-organized business model. Your team members can focus on their hired roles while leaving the customer support to our team. We become an extension of your company. By learning your business values and using customized scripts, we offer your clients a first-class customer service experience that feels true to your brand.
Can your real estate call center assist with lead qualification?
We sure can. Our real estate lead calling service helps you capture and convert more loyal customers. Our agents are experts in lead response management, and we are delighted to support your internal sales team to increase your bottom line.
