Inbound Call Center
Take advantage of dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Louisiana Call Center Services
#1 US based call center solutions for businesses in The Pelican State of Louisiana. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Louisiana or anywhere throughout the US.
Reservation Services
Leverage expert inbound representatives to easily book for insurance, marketing, education, and other needs.
Marketing Research
Take advantage of your Louisiana business opportunities with in-depth customer data.
Outsourced Tech Support
Outsourced tech support boosts business in Louisiana with managed IT services.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Customer Service
Flexible and scalable customer service options provide trusted experience and knowledge.
Telesales and Upsells
Increase your bottom line with a proven upsell structure that really works.
Benefit Your Bottom Line
If it’s time to expand your Louisiana business with excellent outbound strategies, you’ve come to the right place. We’ve got professional upsell strategies that work.
Grow with Integrity
When it comes to business operations, you need Louisiana resources that you can trust to be honest and fair. Operate with integrity by relying on our highly trained specialists.
Maximize Your Resources
If your productivity has been struggling lately, maybe it’s time to change course. TeleDirect’s Tier I Outsourced Tech Support frees up time and resources in your Louisiana company.
Louisiana Call Center Services by City
The Bayou State prides itself on rich cultural and coastal traditions. Come to Louisiana to explore natural landscapes, engage with historical traditions, or take part in various sports. Manufacturing, engineering, and agribusiness lead state industries.
- Alexandria
- Baton Rouge
- Gretna
- Houma
- Lafayette
- Lake Charles
- New Orleans
- Shreveport
Our Louisiana Call Center Service Stats
Our Louisiana clients choose us for our professional outsourcing capabilities and our commitment to integrity.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Louisiana Clients Are Saying
Louisiana Call Center FAQs
Who is the best call center service provider in Louisiana?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Louisiana businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Louisiana?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Louisiana call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Louisiana call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
What is the average number of calls per day at the Louisiana call center?
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Louisiana clients seek for growth.
Grow with integrity using our US based call center.
Our Accreditations
