A 24/7 U.S. Based Contact Center

Louisiana Call Center Services

#1 US based call center solutions for businesses in The Pelican State of Louisiana. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Louisiana or anywhere throughout the US.

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Inbound Call Center

Take advantage of dedicated inbound call agents that specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries.

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Reservation Services

Leverage expert inbound representatives to easily book for insurance, marketing, education, and other needs.

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Marketing Research

Take advantage of your Louisiana business opportunities with in-depth customer data.

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Outsourced Tech Support

Outsourced tech support boosts business in Louisiana with managed IT services.

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Customer Retention

Address customer concerns and questions in real-time with outsourced service options.

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Customer Service

Flexible and scalable customer service options provide trusted experience and knowledge.

Telesales and Upsells

Increase your bottom line with a proven upsell structure that really works.

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Benefit Your Bottom Line

If it’s time to expand your Louisiana business with excellent outbound strategies, you’ve come to the right place. We’ve got professional upsell strategies that work.

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Grow with Integrity

When it comes to business operations, you need Louisiana resources that you can trust to be honest and fair. Operate with integrity by relying on our highly trained specialists.

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Maximize Your Resources

If your productivity has been struggling lately, maybe it’s time to change course. TeleDirect’s Tier I Outsourced Tech Support frees up time and resources in your Louisiana company.

Louisiana Call Center Services by City

The Bayou State prides itself on rich cultural and coastal traditions. Come to Louisiana to explore natural landscapes, engage with historical traditions, or take part in various sports. Manufacturing, engineering, and agribusiness lead state industries.

  • Alexandria
  • Baton Rouge
  • Gretna
  • Houma
  • Lafayette
  • Lake Charles
  • New Orleans
  • Shreveport

Our Louisiana Call Center Service Stats

Our Louisiana clients choose us for our professional outsourcing capabilities and our commitment to integrity.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Louisiana Clients Are Saying

Louisiana Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Louisiana businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.

TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.

TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.

Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Louisiana clients seek for growth.

American stars

Grow with integrity using our US based call center.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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