TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Louisiana or anywhere throughout the US.
If it’s time to expand your Louisiana business with excellent outbound strategies, you’ve come to the right place. We’ve got professional upsell strategies that work.
When it comes to business operations, you need Louisiana resources that you can trust to be honest and fair. Operate with integrity by relying on our highly trained specialists.
If your productivity has been struggling lately, maybe it’s time to change course. TeleDirect’s Tier I Outsourced Tech Support frees up time and resources in your Louisiana company.
The Bayou State prides itself on rich cultural and coastal traditions. Come to Louisiana to explore natural landscapes, engage with historical traditions, or take part in various sports. Manufacturing, engineering, and agribusiness lead state industries.
Our Louisiana clients choose us for our professional outsourcing capabilities and our commitment to integrity.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Louisiana businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Louisiana clients seek for growth.