A 24/7 U.S. Based Contact Center

Louisiana Call Center Services

#1 US based call center solutions for businesses in The Pelican State of Louisiana. We provide an exceptional customer experience that helps you scale your business and increase revenue.

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Louisiana or anywhere throughout the US.

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Inbound Call Center

Take advantage of dedicated inbound call agents that specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries.

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Reservation Services

Leverage expert inbound representatives to easily book for insurance, marketing, education, and other needs.

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Marketing Research

Take advantage of your Louisiana business opportunities with in-depth customer data.

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Outsourced Tech Support

Outsourced tech support boosts business in Louisiana with managed IT services.

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Customer Retention

Address customer concerns and questions in real-time with outsourced service options.

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Customer Service

Flexible and scalable customer service options provide trusted experience and knowledge.

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IT and HelpDesk Support

Outsourced tech support grows business in New York through managed IT services.

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Drive Revenue with Smarter Strategies

Do you need help expanding your Louisiana business? TeleDirect’s expert outbound specialists use data-driven strategies to help you reach new customers and grow your bottom line.

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Build Customer Trust with Every Interaction

Our Louisiana call centers are here to build credible and strong relationships with your customers. Our highly trained agents provide professional, transparent communication that supports your brand’s reputation and fosters long-term loyalty.

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Optimize with Outsourced Solutions

Struggling with heavy call volumes or overworked internal teams? TeleDirect’s Tier 1 tech support services provide IT and customer support so your business can operate more efficiently without straining your internal teams.

Discover the TeleDirect Difference

On average, it takes our agents 11 seconds to answer an incoming call. TeleDirect’s highly trained agents answer approximately 10,000 calls a day. TeleDirect’s Louisiana call center solutions deliver reliable, high-impact support for your business needs. Our solutions are designed to optimize your operations, boost customer retention and drive sustainable growth. 

We offer expert services tailored to your needs:

U.S.-based, native English-speaking agents: Professional communication that represents your brand.

Inbound call support: Seamless handling of customer inquiries to enhance satisfaction.

Outbound campaigns: Targeted outreach to expand your customer base and increase revenue.

IT and help desk support: Reliable technical solutions to keep operations running smoothly.

Lead generation: Engage prospects with timely, conversion-focused strategies.

Customer service and retention: Round-the-clock support to ensure loyalty and lasting relationships.

From the bustling streets of New Orleans to Louisiana’s thriving energy and manufacturing sectors, businesses in the Bayou State need solutions that scale. TeleDirect supports a variety of industries, including hospitality, healthcare and logistics. 

Businesses of all sizes benefit from a TeleDirect partnership. We handle everything from complex inbound inquiries to strategic outbound outreach calls. With our innovative tools and reliable support, our Louisiana call center agents make sure every interaction counts. 

Contact TeleDirect today to get started!

Louisiana Call Center Services by City

The Bayou State prides itself on rich cultural and coastal traditions. Come to Louisiana to explore natural landscapes, engage with historical traditions, or take part in various sports. Manufacturing, engineering, and agribusiness lead state industries.

  • Alexandria
  • Baton Rouge
  • Gretna
  • Houma
  • Lafayette
  • Lake Charles
  • New Orleans
  • Shreveport

Our Louisiana Call Center Service Stats

Our Louisiana clients choose us for our professional outsourcing capabilities and our commitment to integrity.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

80/20

Service Industry Benchmark

What Louisiana Clients Are Saying

Louisiana Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Louisiana businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.

TeleDirect’s highly trained agents handle close to 10,000 calls every day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.

TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.

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Grow with integrity using our US based call center.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
Learn More or Get Started

Get Custom Pricing & Access To Exclusive Deals.

  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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