Inbound Call Center
Take advantage of dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Louisiana Call Center Services
#1 US based call center solutions for businesses in The Pelican State of Louisiana. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Louisiana or anywhere throughout the US.
Reservation Services
Leverage expert inbound representatives to easily book for insurance, marketing, education, and other needs.
Marketing Research
Take advantage of your Louisiana business opportunities with in-depth customer data.
Outsourced Tech Support
Outsourced tech support boosts business in Louisiana with managed IT services.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Customer Service
Flexible and scalable customer service options provide trusted experience and knowledge.
IT and HelpDesk Support
Outsourced tech support grows business in New York through managed IT services.
Drive Revenue with Smarter Strategies
Do you need help expanding your Louisiana business? TeleDirect’s expert outbound specialists use data-driven strategies to help you reach new customers and grow your bottom line.
Build Customer Trust with Every Interaction
Our Louisiana call centers are here to build credible and strong relationships with your customers. Our highly trained agents provide professional, transparent communication that supports your brand’s reputation and fosters long-term loyalty.
Optimize with Outsourced Solutions
Struggling with heavy call volumes or overworked internal teams? TeleDirect’s Tier 1 tech support services provide IT and customer support so your business can operate more efficiently without straining your internal teams.
Discover the TeleDirect Difference
On average, it takes our agents 11 seconds to answer an incoming call. TeleDirect’s highly trained agents answer approximately 10,000 calls a day. TeleDirect’s Louisiana call center solutions deliver reliable, high-impact support for your business needs. Our solutions are designed to optimize your operations, boost customer retention and drive sustainable growth.Â
We offer expert services tailored to your needs:
U.S.-based, native English-speaking agents:Â Professional communication that represents your brand.
Inbound call support:Â Seamless handling of customer inquiries to enhance satisfaction.
Outbound campaigns:Â Targeted outreach to expand your customer base and increase revenue.
IT and help desk support:Â Reliable technical solutions to keep operations running smoothly.
Lead generation:Â Engage prospects with timely, conversion-focused strategies.
Customer service and retention:Â Round-the-clock support to ensure loyalty and lasting relationships.
From the bustling streets of New Orleans to Louisiana’s thriving energy and manufacturing sectors, businesses in the Bayou State need solutions that scale. TeleDirect supports a variety of industries, including hospitality, healthcare and logistics.Â
Businesses of all sizes benefit from a TeleDirect partnership. We handle everything from complex inbound inquiries to strategic outbound outreach calls. With our innovative tools and reliable support, our Louisiana call center agents make sure every interaction counts.Â
Contact TeleDirect today to get started!
Louisiana Call Center Services by City
The Bayou State prides itself on rich cultural and coastal traditions. Come to Louisiana to explore natural landscapes, engage with historical traditions, or take part in various sports. Manufacturing, engineering, and agribusiness lead state industries.
- Alexandria
- Baton Rouge
- Gretna
- Houma
- Lafayette
- Lake Charles
- New Orleans
- Shreveport
Our Louisiana Call Center Service Stats
Our Louisiana clients choose us for our professional outsourcing capabilities and our commitment to integrity.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
What Louisiana Clients Are Saying
Louisiana Call Center FAQs
Who is the best call center service provider in Louisiana?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Louisiana businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Louisiana?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Louisiana call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Louisiana call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Grow with integrity using our US based call center.
