A 24/7 U.S. Based Contact Center
#1 US based call center solutions for businesses in The Pelican State of Louisiana. We provide an exceptional customer experience that helps you scale your business and increase revenue.
TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Louisiana or anywhere throughout the US.
Take advantage of dedicated inbound call agents that specialize in your needs.
TeleDirect supports outbound growth goals across multiple state industries.
Leverage expert inbound representatives to easily book for insurance, marketing, education, and other needs.
Take advantage of your Louisiana business opportunities with in-depth customer data.
Outsourced tech support boosts business in Louisiana with managed IT services.
Address customer concerns and questions in real-time with outsourced service options.
Flexible and scalable customer service options provide trusted experience and knowledge.
Outsourced tech support grows business in New York through managed IT services.
Do you need help expanding your Louisiana business? TeleDirect’s expert outbound specialists use data-driven strategies to help you reach new customers and grow your bottom line.
Our Louisiana call centers are here to build credible and strong relationships with your customers. Our highly trained agents provide professional, transparent communication that supports your brand’s reputation and fosters long-term loyalty.
Struggling with heavy call volumes or overworked internal teams? TeleDirect’s Tier 1 tech support services provide IT and customer support so your business can operate more efficiently without straining your internal teams.
On average, it takes our agents 11 seconds to answer an incoming call. TeleDirect’s highly trained agents answer approximately 10,000 calls a day. TeleDirect’s Louisiana call center solutions deliver reliable, high-impact support for your business needs. Our solutions are designed to optimize your operations, boost customer retention and drive sustainable growth.Â
We offer expert services tailored to your needs:
U.S.-based, native English-speaking agents:Â Professional communication that represents your brand.
Inbound call support:Â Seamless handling of customer inquiries to enhance satisfaction.
Outbound campaigns:Â Targeted outreach to expand your customer base and increase revenue.
IT and help desk support:Â Reliable technical solutions to keep operations running smoothly.
Lead generation:Â Engage prospects with timely, conversion-focused strategies.
Customer service and retention:Â Round-the-clock support to ensure loyalty and lasting relationships.
From the bustling streets of New Orleans to Louisiana’s thriving energy and manufacturing sectors, businesses in the Bayou State need solutions that scale. TeleDirect supports a variety of industries, including hospitality, healthcare and logistics.Â
Businesses of all sizes benefit from a TeleDirect partnership. We handle everything from complex inbound inquiries to strategic outbound outreach calls. With our innovative tools and reliable support, our Louisiana call center agents make sure every interaction counts.Â
Contact TeleDirect today to get started!
The Bayou State prides itself on rich cultural and coastal traditions. Come to Louisiana to explore natural landscapes, engage with historical traditions, or take part in various sports. Manufacturing, engineering, and agribusiness lead state industries.
Our Louisiana clients choose us for our professional outsourcing capabilities and our commitment to integrity.
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Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Louisiana businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls every day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Grow with integrity using our US based call center.
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Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
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