Inbound Call Center
Our professional inbound call center specialists focus on results-driven performance.
Outbound Call Center
Comprehensive outbound services cater to any business need, across multiple industries.
A 24/7 U.S. Based Contact Center
Washington Call Center Services
#1 US based call center solutions for businesses in the Evergreen State of Washington. We provide an exceptional customer experience that helps you scale your business and increase revenue.
VERIFIED COMPANY
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Washington customers.
Customer Service & Support
Access a support structure that’s built with secure infrastructure and attention to detail.
Lead Generation
Capitalize on incoming business opportunities by connecting with leads at the right moments.
Reservation Services
Let us handle seamless enrollment for your Washington seminars, conferences, and even open enrollment.
Appointment Setting
Automated services and live agent support build an appointment and reservation system your clients will appreciate.
Direct Response & Media Support
Finetune your printed marketing and online advertising using brand-focused communication.
Customer Retention
Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.
Experience a Trusted Process
Nervous about outsourcing your Washington call center needs? Don’t be! Reps undergo rigorous selection and training so that we can represent your brand and bring your vision to life.
Enhance Every Call Interaction
Grow your Washington customer base with personalized attention and delivery methods. TeleDirect helps you increase retention and eliminate attrition due to lack of resources.
Do Business 24/7
If you’re running Washington ads and commercials but don’t have support outside of traditional business hours, you’re missing out. 24/7 services allow you to process orders and sales instantly.
Washington Call Center Services by City
A Pacific Northwestern gem, Washington is covered in dense forests and is known for its lumber production. The state also has booming cities that are home to mega-corporations like Microsoft.
- Auburn
- Everett
- Olympia
- Port Angeles
- Redmond
- Seattle
- Spokane
- Tacoma
Our Washington Call Center Service Stats
Washington clients choose TeleDirect for on-brand messaging and personalized customer service options.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Washington Clients Are Saying
Washington Call Center FAQs
Who is the best call center service provider in Washington?
With 24/7 inbound and outbound options, TeleDirect is the best solution for Washington companies. We strive to help your business save resources and achieve growth at scale.
What are the 3 types of call centers in Washington?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Washington-based company and has multiple services to help you achieve new goals.
How many calls can TeleDirect Washington call center handle?
TeleDirect’s highly trained agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a Washington call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the Washington call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
Help your Washington business flourish with a call center based in the US.
Our Accreditations
