TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts will help expand your brand’s reach.
Attracting new prospects is essential, but businesses also need to retain and keep Nebraska customers. Give your business a competitive advantage with attentive customer support.
Don’t waste valuable time simply guessing what your ideal buyer is thinking in Nebraska. Get clear answers and actionable data with our proven outbound feedback methods.
Nebraska is home to plentiful agricultural opportunities, farmland, and vast prairies. The state also offers scenic roadways, a popular music scene, crop management, and education opportunities.
Nebraska clients choose us for attentive customer service and results-driven outbound processes.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Nebraska businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Montana clients seek for growth.