A 24/7 U.S. Based Contact Center
#1 US based call center solutions for businesses in The Cornhusker State of Nebraska. We provide an exceptional customer experience that helps you scale your business and increase revenue.
TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts will help expand your brand’s reach.
Take advantage of dedicated inbound call agents that specialize in your needs.
TeleDirect supports outbound growth goals across multiple state industries.
Flexible and scalable customer service options provide trusted experience and knowledge.
Help Nebraska tourists and attendees register with less stress and greater satisfaction.
Collect new business orders with peace of mind through our PCI-compliant strategy.
Address customer concerns and questions in real-time with outsourced service options.
Outsourced tech support boosts business in Montana with managed IT services.
Leverage your Montana business opportunities with in-depth customer data and feedback.
Attracting new prospects is essential, but businesses also need to retain and keep Nebraska customers. Give your business a competitive advantage with attentive customer support.
Troubleshooting customer IT issues can put stress on your Nebraska resources and tech teams. Avoid bottlenecks with our outsourced support and managed IT services.
Don’t waste valuable time simply guessing what your ideal buyer is thinking in Nebraska. Get clear answers and actionable data with our proven outbound feedback methods.
Nebraska is home to plentiful agricultural opportunities, farmland, and vast prairies. The state also offers scenic roadways, a popular music scene, crop management, and education opportunities.
Nebraska clients choose us for attentive customer service and results-driven outbound processes.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Nebraska businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Montana clients seek for growth.
Put your business priorities first with a top American call center.
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Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
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