A 24/7 U.S. Based Contact Center

Arizona Call Center Services

The top 24/7 call center in Arizona. Save money, serve customers, and grow your business with TeleDirect.

  • #1 US Based Call Center
  • Best contact centers in Arizona for Tier I tech support
  • Expert inbound and outbound call center agents in Arizona
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Arizona or anywhere throughout the US.

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Inbound Call Center

Take advantage of dedicated inbound call agents that specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries.

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Customer Service

Agile and scalable customer service options provide trusted experience and knowledge.

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Market Research

Gather valuable market insights from agents who specialize in info-sourcing.

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Customer Service

As an extension of your company, we deliver professionalism and expertise.

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Telesales and Upsales

Proactively identify new opportunities for lead conversion and closed deals.

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Overflow & After Hours Support

Enjoy 24/7/365 service with high agent uptimes to serve your customers.

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Scheduled Callbacks

Never forget a pre-scheduled call for your customers’ convenience.

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Retain More Business

Attracting new prospects is essential, but businesses also need to retain and keep Arizona customers. Give your business a competitive advantage with attentive customer service.

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Enjoy Round-the-Clock Coverage

Customer needs don’t stop at 5:00 p.m. Provide Alabama customers with extended support at any time, and keep your service options flowing smoothly.

Technical Support

Leverage Technical Support

Outsourced tech support is one more way to deliver white-glove experiences for Alabama customers. We’ll handle heavy call volumes and increased infrastructure demand—guaranteed.

Arizona Call Center Services by City

The Grand Canyon State attracts thousands of visitors annually. Statewide industries like travel and hospitality, real estate, maintenance, and energy production also thrive in the desert state.

  • Chandler
  • Flagstaff
  • Glendale
  • Mesa
  • Phoenix
  • Scotsdale
  • Tucson
  • Yuma

Our Arizona Call Center Service Stats

Arizona clients choose us for professional customer retention and outbound business processes.

55 seconds

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Arizona Clients Are Saying

Arizona Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Arizona businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.

TeleDirect’s trained and specialized agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to each new caller or opportunity.

At TeleDirect, our average time to answer is only 11 seconds. Agents reduce caller wait and handling times to deliver better experiences all-around.

On average, our monthly call center call volume is 9,400 calls. This equates to 300+ calls daily. We score nearly 1,700 calls to ensure exceptional results.

American stars

Accelerate your business working with a call center outsourcing in the USA today

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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