TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Arizona or anywhere throughout the US.
Attracting new prospects is essential, but businesses also need to retain and keep Arizona customers. Give your business a competitive advantage with attentive customer service.
Outsourced tech support is one more way to deliver white-glove experiences for Alabama customers. We’ll handle heavy call volumes and increased infrastructure demand—guaranteed.
The Grand Canyon State attracts thousands of visitors annually. Statewide industries like travel and hospitality, real estate, maintenance, and energy production also thrive in the desert state.
Arizona clients choose us for professional customer retention and outbound business processes.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Arizona businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
TeleDirect’s trained and specialized agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to each new caller or opportunity.
At TeleDirect, our average time to answer is only 11 seconds. Agents reduce caller wait and handling times to deliver better experiences all-around.
On average, our monthly call center call volume is 9,400 calls. This equates to 300+ calls daily. We score nearly 1,700 calls to ensure exceptional results.