Inbound Call Center
Dedicated inbound call center specialists focus on results-driven performance.
Outbound Call Center
TeleDirect agents support outbound growth goals across multiple industries.
A 24/7 U.S. Based Contact Center
Connecticut Call Center Services
#1 US based call center solutions for businesses in The Constitution State of Connecticut. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect’s call center outsourcing reduces operational costs and streamlines daily operations. Our highly trained inbound and outbound call center experts are here to serve Connecticut customers
Customer Service
Scalable customer solutions deliver trusted experience and knowledge about your brand.
Lead Generation
Capitalize on potential business opportunities by connecting with prospects at the right moment.
Direct Response & Media Support
Finetune your printed marketing and online advertising using expert communication strategies.
Market Research
Leverage your Connecticut business opportunities with in-depth customer data, sourced by trained specialists.
Tier I Tech Support
Outsourced tech support grows business in Connecticut through managed IT services.
Customer Retention
Address customer concerns and questions in real-time with round-the-clock service options.
Offer First-Class Tech Support
Rise above the competition with Tier I outsourced tech support for your Connecticut business. Our troubleshooting capabilities, cloud serving, and data integrations are top-notch.
Respond in Perfect Time
Lead response management depends on quick turnaround times and live insights. Ace your Connecticut sales goals by letting our call services center serve as an extension of your business.
Adopt Aggressive Strategies
TeleDirect’s outbound customer strategies are focused on your outbound sales strategies. Don’t lose sight of your goals, simply because you don’t have enough Connecticut resources. We’ll help you build and retain.
Connecticut Call Center Services by City
The Constitution State attracts visitors and businesses with its historical landmarks, education institutions, proximity to major metropolitan hubs, and classic New England history and charm.
- Bloomfield
- Bridgeport
- Danbury
- East Haven
- Hartford
- Middletown
- New Haven
- Waterford
Our Connecticut Call Center Service Stats
Our Connecticut clients choose us for business growth and forward-thinking outbound strategies.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Connecticut Clients Are Saying
Connecticut Call Center FAQs
Who is the best call center service provider in Connecticut?
With 24/7 inbound and outbound options, TeleDirect is the best solution for Connecticut businesses. Our goal is to help you save resources and achieve growth at scale.
What are the 3 types of call centers in Connecticut?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Connecticut company and has multiple services to help you achieve new goals.
How many calls can TeleDirect Connecticut call center handle?
TeleDirect’s highly trained agents handle up to 10,000 monthly calls. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a Connecticut call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the Connecticut call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
Build strong business foundations by partnering with a call center in America.
Our Accreditations
