Inbound Call Center
Our professional inbound call center specialists focus on results-driven performance.
Outbound Call Center
Comprehensive outbound services cater to any business need, across multiple industries.
A 24/7 U.S. Based Contact Center
#1 US based call center solutions for businesses in the Beehive State of Utah. We provide an exceptional customer experience that helps you scale your business and increase revenue.
TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Utah customers.
Our professional inbound call center specialists focus on results-driven performance.
Comprehensive outbound services cater to any business need, across multiple industries.
Access a support structure that’s built with secure infrastructure and attention to detail.
Capitalize on incoming business opportunities by connecting with leads at the right moments.
Finetune your printed marketing and online advertising using brand-focused communication.
Automated services and live agent support build an outbound appointment and reservation system your clients will appreciate.
Let us handle seamless enrollment for your Utah seminars, conferences, and even open enrollment.
Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.
Whether your business is in Salt Lake City, Provo or Park City, TeleDirect has Utah call center solutions to ensure your customers are satisfied. Our agents are US-based and are native English speakers who are ready to help drive retention and help your business grow.
If your business runs advertisements or processes sales, missing a call could mean missing revenue. TeleDirect’s round-the-clock coverage ensures that no matter when a customer reaches out, our agents are there to take the call.
Timing is everything in business, and TeleDirect makes sure you never miss an opportunity. Our Utah call center teams specialize in capturing and converting inquiries into sales to help your business grow.
Contact us today to learn how TeleDirect’s Utah call center solutions can transform your business. Our Utah agents handle close to 10,000 calls a day with an average wait time of 11 seconds. Every call is an opportunity to strengthen your brand and build lasting customer loyalty.Â
We also help maintain your reputation by offering the following:
Â
No matter where you operate in Utah — from Moab to Spanish Fork — TeleDirect is ready to support your business with scalable, high-quality call center services. We don’t just provide a service. We become an extension of your team and are committed to your success. Contact us today!
In the Western US, Utah is home to stunning, one-of-a-kind landscapes and scenery. From Zion National Park to the Sundance Film Festival, Utah attracts visitors for unique and memorable experiences.
Utah clients choose TeleDirect for on-brand messaging and personalized customer service options.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
With 24/7 inbound and outbound options, TeleDirect is the best solution for Utah companies. We strive to help your business save resources and achieve growth at scale.
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Utah company and has multiple services to help you achieve new goals.
TeleDirect’s highly trained agents handle nearly 10,000 calls each day. We respond with speed, precision, and professionalism to every caller or opportunity.
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
Convert more leads and opportunities with a call center based in the US.
Fill out the form below to learn how we can help you with your call center and answering service needs.
Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
Get Custom Pricing & Access To Exclusive Deals.