A 24/7 U.S. Based Contact Center

Utah Call Center Services

#1 US based call center solutions for businesses in the Beehive State of Utah. We provide an exceptional customer experience that helps you scale your business and increase revenue.

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Utah customers.

Inbound call telephone icon

Inbound Call Center

Our professional inbound call center specialists focus on results-driven performance.

Outbound call icon

Outbound Call Center

Comprehensive outbound services cater to any business need, across multiple industries.

Customer service icon

Customer Service & Support

Access a support structure that’s built with secure infrastructure and attention to detail.

Lead Generation icon

Lead Qualification

Capitalize on incoming business opportunities by connecting with leads at the right moments.

Direct response call center icon

Direct Response & Media Support

Finetune your printed marketing and online advertising using brand-focused communication.

Appointment Setting icon

Appointment Setting

Automated services and live agent support build an outbound appointment and reservation system your clients will appreciate.

reservation services icon

Reservation Services

Let us handle seamless enrollment for your Utah seminars, conferences, and even open enrollment.

Customer Retention icon

Customer Retention

Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.

Retain More Business icon

Elevate Your Customer Experience in Utah

Whether your business is in Salt Lake City, Provo or Park City, TeleDirect has Utah call center solutions to ensure your customers are satisfied. Our agents are US-based and are native English speakers who are ready to help drive retention and help your business grow.

Round-the-Clock Coverage image

Always Available, Always Reliable

If your business runs advertisements or processes sales, missing a call could mean missing revenue. TeleDirect’s round-the-clock coverage ensures that no matter when a customer reaches out, our agents are there to take the call.

Quality lead generation large icon

Capture Leads When They Matter Most

Timing is everything in business, and TeleDirect makes sure you never miss an opportunity. Our Utah call center teams specialize in capturing and converting inquiries into sales to help your business grow.

Discover the TeleDirect Difference

Contact us today to learn how TeleDirect’s Utah call center solutions can transform your business. Our Utah agents handle close to 10,000 calls a day with an average wait time of 11 seconds. Every call is an opportunity to strengthen your brand and build lasting customer loyalty. 

We also help maintain your reputation by offering the following:

  • U.S.-based, live, and native English-speaking agents available 24/7.
  • Inbound call support: Results-driven agents manage customer inquiries with precision.
  • Outbound campaigns: Boost your business by reaching key prospects.
  • IT and help desk support: Simplify tech challenges with our managed services.
  • Lead qualification: Connect with potential clients at the right time.
  • Customer service and retention: Ensure satisfaction with round-the-clock support.
  • Proven expertise in supporting marketing, insurance and more.
  • Customized solutions to meet your specific goals.

 

No matter where you operate in Utah — from Moab to Spanish Fork — TeleDirect is ready to support your business with scalable, high-quality call center services. We don’t just provide a service. We become an extension of your team and are committed to your success. Contact us today!

Utah Call Center Services by City

In the Western US, Utah is home to stunning, one-of-a-kind landscapes and scenery. From Zion National Park to the Sundance Film Festival, Utah attracts visitors for unique and memorable experiences.

  • Brigham City
  • Cedar City
  • Clearfield
  • Moab
  • Park City
  • Provo
  • Salt Lake City
  • Spanish Fork

Our Utah Call Center Service Stats

Utah clients choose TeleDirect for on-brand messaging and personalized customer service options.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Utah Clients Are Saying

Utah Call Center FAQs

With 24/7 inbound and outbound options, TeleDirect is the best solution for Utah companies. We strive to help your business save resources and achieve growth at scale.

Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Utah company and has multiple services to help you achieve new goals.

TeleDirect’s highly trained agents handle nearly 10,000 calls each day. We respond with speed, precision, and professionalism to every caller or opportunity.

TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.

American stars

Convert more leads and opportunities with a call center based in the US.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
Learn More or Get Started

Get Custom Pricing & Access To Exclusive Deals.

  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
TCPA Compliance

Privacy Policy

×
Security & Redundancy

Privacy Policy

×
Seminar

Privacy Policy

×
HIPAA Compliance

Privacy Policy

×
Healthcare
×
Insurance
×
Financial Services
×
Other Industries
×
Client Confidentiality & Data Security

Privacy Policy

×
Inbound & Outbound Solutions

Privacy Policy

×
Common Core Q & A

Privacy Policy

×