Inbound Call Center
Our professional inbound call center specialists focus on results-driven performance.
Outbound Call Center
Comprehensive outbound services cater to any business need, across multiple industries.
A 24/7 U.S. Based Contact Center
Utah Call Center Services
#1 US based call center solutions for businesses in the Beehive State of Utah. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Utah customers.
Customer Service & Support
Access a support structure that’s built with secure infrastructure and attention to detail.
Lead Generation
Capitalize on incoming business opportunities by connecting with leads at the right moments.
Direct Response & Media Support
Finetune your printed marketing and online advertising using brand-focused communication.
Appointment Setting
Automated services and live agent support build an outbound appointment and reservation system your clients will appreciate.
Reservation Services
Let us handle seamless enrollment for your Utah seminars, conferences, and even open enrollment.
Customer Retention
Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.
Enhance Call Performance
Grow your Utah customer base with personalized attention and delivery methods. TeleDirect helps you increase retention and eliminate attrition due to lack of resources.
Captivate Callers 24/7
If you’re running Utah-based ads and commercials but don’t have support outside of traditional business hours, you’re missing out. 24/7 services allow you to process orders and sales instantly.
Capitalize on Every Chance
Our lead response management teams know that timing is everything in your Utah business. Capture data from incoming leads and put it to work, whenever those requests come in.
Utah Call Center Services by City
In the Western US, Utah is home to stunning, one-of-a-kind landscapes and scenery. From Zion National Park to the Sundance Film Festival, Utah attracts visitors for unique and memorable experiences.
- Brigham City
- Cedar City
- Clearfield
- Moab
- Park City
- Provo
- Salt Lake City
- Spanish Fork
Our Utah Call Center Service Stats
Utah clients choose TeleDirect for on-brand messaging and personalized customer service options.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Utah Clients Are Saying
Utah Call Center FAQs
Who is the best call center service provider in Utah?
With 24/7 inbound and outbound options, TeleDirect is the best solution for Utah companies. We strive to help your business save resources and achieve growth at scale.
What are the 3 types of call centers in Utah?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Utah company and has multiple services to help you achieve new goals.
How many calls can TeleDirect Utah call center handle?
TeleDirect’s highly trained agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a Utah call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the Utah call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
Convert more leads and opportunities with a call center based in the US.
Our Accreditations
