A 24/7 U.S. Based Contact Center

Ohio Call Center Services

#1 US based call center solutions for businesses in the Buckeye State of Ohio. We provide an exceptional customer experience that helps you scale your business and increase revenue.

Proven Leader in The American Call Center Outsourcing Industry

We are here to help you reduce costs and take the frustration out of running internal call center operations. Remove the middleman, and work directly with our inbound call center and outbound call center experts in Ohio or anywhere throughout the US.

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Inbound Call Center

Take advantage of dedicated inbound call agents that specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries.

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Customer Service

Agile and scalable customer service options provide trusted experience and knowledge.

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Market Research

Leverage your Ohio business opportunities with in-depth customer data and outbound insights.

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Direct Response & Media Support

Finetune your printed marketing and online advertising using expert communication strategies.

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Seminar & Event Registration

Help Ohio tourists and attendees register with less stress and greater satisfaction.

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Tier I Tech Support

Outsourced tech support boosts business in Ohio with managed IT services.

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Customer Retention

Address customer concerns and questions in real-time with outsourced service options.

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Keep More of Your Customers

Attracting new prospects is essential, but businesses need to keep Ohio customers happy. Give your business a competitive advantage with attentive customer service options.

Technical Support

Improve Productivity with Support

Troubleshooting customer IT issues puts a strain on your Ohio resources and tech teams, causing unnecessary stress. Avoid bottlenecks with outsourced support and managed IT services.

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Serve Multiple Industries at Once

TeleDirect offers Seminar Edge, a full-scale reservation platform to make the experience seamless for Ohio call center clients, regardless of whether they work in marketing, insurance, finance, or other key industries.

Ohio Call Center Services by City

In the heart of the US, Ohio is a thriving state with a mix of everything. From collegiate and professional sports, to amusement parks, to farmland, visitors and residents can enjoy multiple experiences in this lakeside state.

  • Akron
  • Canton
  • Cincinnati
  • Cleveland
  • Dayton
  • Euclid
  • Newark
  • Toledo

Our Ohio Call Center Service Stats

Ohio clients choose us for professional customer retention and proven tech solutions.

11 sec

Key Client Average Speed to Answer (ASA)


Dedicated Client Call Quality Assurance Score


Calls Monitored and Scored Monthly

What Ohio Clients Are Saying

Ohio Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Ohio businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.

TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.

TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.

Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Ohio clients seek for growth.

American stars

Discover results-driven US based call center outsourcing in the state of Ohio.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
Learn More or Get Started

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  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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