Inbound Call Center
Get uninterrupted access to our dedicated inbound call agents who specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries—ideal for the Peach State.
A 24/7 U.S. Based Contact Center
The only 24/7 call center in Georgia you need. Scale your business and meet your goals with our experienced team.
TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts in Georgia will help expand your reach.
Get uninterrupted access to our dedicated inbound call agents who specialize in your needs.
TeleDirect supports outbound growth goals across multiple state industries—ideal for the Peach State.
Get qualified leads through cost-effective and conversion-based B2B lead qualification tactics
Leverage more Georgia business opportunities with in-depth customer data.
Outsourced tech support boosts Georgia business with managed IT services.
Keep incredible customer responses flowing—even after close of business.
Our scalable service options offer trusted experience and support to your most valuable clients.
Address customer concerns and questions in real-time with outsourced service options.
Managing customer IT issues can stretch your team thin, causing unnecessary delays and frustrations. TeleDirect’s Georgia call centers can provide Tier-1 IT services to ensure your customers get the support they need while freeing up your internal resources to focus on growth.
TeleDirect’s after-hours and overflow support ensures your Georgia business never misses a beat. Whether it’s late-night inquiries or peak-time surges, we provide 24/7 coverage to keep operations running smoothly. Let us handle customer interactions while you rest!
Why spend valuable time sorting through prospects? Let us handle the heavy lifting! TeleDirect specializes in delivering prequalified, sales-ready leads to your Georgia team. We turn inquiries into opportunities and prospects into loyal customers.
Why spend valuable time sorting through prospects? Let us handle the heavy lifting! TeleDirect specializes in delivering prequalified, sales-ready leads to your Georgia team. We turn inquiries into opportunities and prospects into loyal customers.
Elevate your business with TeleDirect’s Georgia call center solutions. Our call centers are equipped to support your business across Georgia’s diverse cities, taking an average of 10,000 calls per day. Every interaction is an opportunity to help your business shine and build lasting trust with your audience.
We maintain excellence across Georgia with the following:
Professional U.S.-based agents: Native English speakers ensuring clear and effective communication.
Inbound call expertise: Skilled agents dedicated to managing customer inquiries with precision and care.
Strategic outbound support: Drive growth by connecting with prospects and expanding your reach.
Reliable IT and help desk solutions: Seamless management of technical challenges to keep your operations running smoothly.
Optimized lead qualification: Capture and convert inquiries into loyal customers with targeted strategies.
24/7 customer care and retention: Deliver exceptional support that builds loyalty and enhances satisfaction, day or night.
Whether you’re operating in Athens, Macon or Columbus, TeleDirect delivers more than just call center services. We provide a trusted partnership built on exceptional communication and innovative solutions. Our dedicated, native English-speaking team is here to deliver meaningful interactions and exceptional customer experiences. Contact us today!
The Peach State is home to agricultural and historical landmarks, as well as major metropolitan areas that attract customer opportunities and growth in fields like agribusiness, automotive engineering, and filmmaking.
Georgia clients choose us for lead generation opportunities and our round-the-clock support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Georgia businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers are typically inbound, outbound, or a blended model. At TeleDirect, you’ll have access to all of these services so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls each day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Let the best call center in America grow your Georgia business goals.
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Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
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