A 24/7 U.S. Based Contact Center

Georgia Call Center Services

#1 US based call center solutions for businesses in The Peach State of Georgia. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts in Georgia will help expand your reach.

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Inbound Call Center

Get uninterrupted access to our dedicated inbound call agents who specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries—ideal for the Peach State.

Lead Qualification

Get qualified leads through cost-effective and conversion-based B2B lead qualification tactics

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Market Research

Leverage more Georgia business opportunities with in-depth customer data.

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Tier I Tech Support

Outsourced tech support boosts Georgia business with managed IT services.

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Overflow & After Hours Support

Keep incredible customer responses flowing—even after close of business.

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Customer Service

Our scalable service options offer trusted experience and support to your most valuable clients.

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Customer Retention

Address customer concerns and questions in real-time with outsourced service options.

Technical Support

Extra Support for Tech Overflow

Troubleshooting customer IT issues can strain your Georgia resources and tech teams, resulting in frustration. Avoid troublesome bottlenecks with outsourced support and professional IT services.

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Get Work Done—Even Overnight

At TeleDirect, we work while you sleep! After-hours and overflow support allows you to have confidence in 24/7 Georgia business opportunities, without having to add more internal resources.

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Send Sales Qualified Leads

Immediately send your sales team qualified and vetted leads in Georgia. We’ll do the heavy lifting to convert inquiries into sales, and prospects into customers—all based on perfect timing.

Georgia Call Center Services by City

The Peach State is home to agricultural and historical landmarks, as well as major metropolitan areas that attract customer opportunities and growth in fields like agribusiness, automotive engineering, and filmmaking.

  • Athens
  • Atlanta
  • Augusta
  • Columbus
  • Decatur
  • Macon
  • Savannah
  • Waycross

Our Georgia Call Center Service Stats

Georgia clients choose us for lead generation opportunities and our round-the-clock support.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Georgia Clients Are Saying

Georgia Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Georgia businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers are typically inbound, outbound, or a blended model. At TeleDirect, you’ll have access to all of these services so that you can expand your customer reach and save money.

TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.

TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.

Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Georgia clients seek for growth.

American stars

Let the best call center in America grow your Georgia business goals.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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