TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts in Georgia will help expand your reach.
Troubleshooting customer IT issues can strain your Georgia resources and tech teams, resulting in frustration. Avoid troublesome bottlenecks with outsourced support and professional IT services.
At TeleDirect, we work while you sleep! After-hours and overflow support allows you to have confidence in 24/7 Georgia business opportunities, without having to add more internal resources.
Immediately send your sales team qualified and vetted leads in Georgia. We’ll do the heavy lifting to convert inquiries into sales, and prospects into customers—all based on perfect timing.
The Peach State is home to agricultural and historical landmarks, as well as major metropolitan areas that attract customer opportunities and growth in fields like agribusiness, automotive engineering, and filmmaking.
Georgia clients choose us for lead generation opportunities and our round-the-clock support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Georgia businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers are typically inbound, outbound, or a blended model. At TeleDirect, you’ll have access to all of these services so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Georgia clients seek for growth.