A 24/7 U.S. Based Contact Center

Georgia Call Center Services

The only 24/7 call center in Georgia you need. Scale your business and meet your goals with our experienced team.

  • #1 US Based Call Center
  • Best contact centers in Georgia for customer retention
  • Exceptional inbound and outbound call center in Georgia

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts in Georgia will help expand your reach.

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Inbound Call Center

Get uninterrupted access to our dedicated inbound call agents who specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries—ideal for the Peach State.

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Lead Qualification

Get qualified leads through cost-effective and conversion-based B2B lead qualification tactics

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Market Research

Leverage more Georgia business opportunities with in-depth customer data.

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Tier I Tech Support

Outsourced tech support boosts Georgia business with managed IT services.

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Overflow & After Hours Support

Keep incredible customer responses flowing—even after close of business.

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Customer Service

Our scalable service options offer trusted experience and support to your most valuable clients.

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Customer Retention

Address customer concerns and questions in real-time with outsourced service options.

Technical Support

Georgia Call Centers Handle Overflow

Managing customer IT issues can stretch your team thin, causing unnecessary delays and frustrations. TeleDirect’s Georgia call centers can provide Tier-1 IT services to ensure your customers get the support they need while freeing up your internal resources to focus on growth.

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Round-the-Clock Georgia Call Center Coverage

TeleDirect’s after-hours and overflow support ensures your Georgia business never misses a beat. Whether it’s late-night inquiries or peak-time surges, we provide 24/7 coverage to keep operations running smoothly. Let us handle customer interactions while you rest!

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Got Some Leads?

Why spend valuable time sorting through prospects? Let us handle the heavy lifting! TeleDirect specializes in delivering prequalified, sales-ready leads to your Georgia team. We turn inquiries into opportunities and prospects into loyal customers.

Discover the TeleDirect Difference

Why spend valuable time sorting through prospects? Let us handle the heavy lifting! TeleDirect specializes in delivering prequalified, sales-ready leads to your Georgia team. We turn inquiries into opportunities and prospects into loyal customers.

Elevate your business with TeleDirect’s Georgia call center solutions. Our call centers are equipped to support your business across Georgia’s diverse cities, taking an average of 10,000 calls per day. Every interaction is an opportunity to help your business shine and build lasting trust with your audience.

We maintain excellence across Georgia with the following:

Professional U.S.-based agents: Native English speakers ensuring clear and effective communication.

Inbound call expertise: Skilled agents dedicated to managing customer inquiries with precision and care.

Strategic outbound support: Drive growth by connecting with prospects and expanding your reach.

Reliable IT and help desk solutions: Seamless management of technical challenges to keep your operations running smoothly.

Optimized lead qualification: Capture and convert inquiries into loyal customers with targeted strategies.

24/7 customer care and retention: Deliver exceptional support that builds loyalty and enhances satisfaction, day or night.

Whether you’re operating in Athens, Macon or Columbus, TeleDirect delivers more than just call center services. We provide a trusted partnership built on exceptional communication and innovative solutions. Our dedicated, native English-speaking team is here to deliver meaningful interactions and exceptional customer experiences. Contact us today!

Georgia Call Center Services by City

The Peach State is home to agricultural and historical landmarks, as well as major metropolitan areas that attract customer opportunities and growth in fields like agribusiness, automotive engineering, and filmmaking.

  • Athens
  • Atlanta
  • Augusta
  • Columbus
  • Decatur
  • Macon
  • Savannah
  • Waycross

Our Georgia Call Center Service Stats

Georgia clients choose us for lead generation opportunities and our round-the-clock support.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

80/20

Service Industry Benchmark

What Georgia Clients Are Saying

Georgia Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Georgia businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers are typically inbound, outbound, or a blended model. At TeleDirect, you’ll have access to all of these services so that you can expand your customer reach and save money.

TeleDirect’s highly trained agents handle close to 10,000 calls each day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.

TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.

American stars

Let the best call center in America grow your Georgia business goals.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
Learn More or Get Started

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  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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