Inbound Call Center
Get uninterrupted access to our dedicated inbound call agents who specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries—ideal for the Peach State.
A 24/7 U.S. Based Contact Center
Georgia Call Center Services
#1 US based call center solutions for businesses in The Peach State of Georgia. We provide an exceptional customer experience that helps you scale your business and increase revenue.
VERIFIED COMPANY
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts in Georgia will help expand your reach.
Lead Qualification
Get qualified leads through cost-effective and conversion-based B2B lead qualification tactics
Market Research
Leverage more Georgia business opportunities with in-depth customer data.
Tier I Tech Support
Outsourced tech support boosts Georgia business with managed IT services.
Overflow & After Hours Support
Keep incredible customer responses flowing—even after close of business.
Customer Service
Our scalable service options offer trusted experience and support to your most valuable clients.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Extra Support for Tech Overflow
Troubleshooting customer IT issues can strain your Georgia resources and tech teams, resulting in frustration. Avoid troublesome bottlenecks with outsourced support and professional IT services.
Get Work Done—Even Overnight
At TeleDirect, we work while you sleep! After-hours and overflow support allows you to have confidence in 24/7 Georgia business opportunities, without having to add more internal resources.
Send Sales Qualified Leads
Immediately send your sales team qualified and vetted leads in Georgia. We’ll do the heavy lifting to convert inquiries into sales, and prospects into customers—all based on perfect timing.
Georgia Call Center Services by City
The Peach State is home to agricultural and historical landmarks, as well as major metropolitan areas that attract customer opportunities and growth in fields like agribusiness, automotive engineering, and filmmaking.
- Athens
- Atlanta
- Augusta
- Columbus
- Decatur
- Macon
- Savannah
- Waycross
Our Georgia Call Center Service Stats
Georgia clients choose us for lead generation opportunities and our round-the-clock support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Georgia Clients Are Saying
Georgia Call Center FAQs
Who is the best call center service provider Georgia?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Georgia businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Georgia?
Call centers are typically inbound, outbound, or a blended model. At TeleDirect, you’ll have access to all of these services so that you can expand your customer reach and save money.
How many calls can TeleDirect Georgia call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Georgia call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
What is the average number of calls per day at the Georgia call center?
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Georgia clients seek for growth.
Let the best call center in America grow your Georgia business goals.
Our Accreditations
