A 24/7 U.S. Based Contact Center

South Carolina Call Center Services

#1 US based call center solutions for businesses in the Palmetto State of South Carolina. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve South Carolina customers.

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Inbound Call Center

Our professional inbound call center specialists focus on results-driven performance.

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Outbound Call Center

Comprehensive outbound services cater to any business need, across multiple industries.

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Customer Service & Support

Access a support structure that’s built with secure infrastructure and attention to detail.

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Lead Generation

Capitalize on incoming business opportunities by connecting with leads at the right moments.

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Direct Response & Media Support

Finetune your printed marketing and online advertising using brand-focused communication.

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Market Research

Leverage your South Carolina business opportunities with in-depth customer data and feedback.

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Reservation Services

Let us handle seamless enrollment for your South Carolina seminars, conferences, and even open enrollment.

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Customer Retention

Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.

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Captivate Your Callers

If you’re running South Carolina ads or commercials but don’t have support outside of traditional business hours, you’re missing out. 24/7 services allow you to process orders and sales instantly.

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Leave Your Concerns Behind

Nervous about outsourcing your South Carolina call center needs? Don’t be! Reps undergo rigorous selection and training so that we can represent your brand and bring your vision to life.

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Accelerate Call Performance

Grow your South Carolina customer base with personalized attention and delivery methods. TeleDirect helps you increase retention and eliminate attrition due to lack of resources.

South Carolina Call Center Services by City

South Carolina has miles of coastland and popular family beach destinations. The state also attracts visitors for its culinary scene, historical US landmarks, and special sense of southern hospitality.

  • Charleston
  • Columbia
  • Darlington
  • Florence
  • Greenville
  • Lancaster
  • Myrtle Beach
  • Spartanburg

Our South Carolina Call Center Service Stats

South Carolina clients choose TeleDirect for on-brand messaging and personalized customer service options.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What South Carolina Clients Are Saying

South Carolina Call Center FAQs

With 24/7 inbound and outbound options, TeleDirect is the best solution for South Carolina companies. We strive to help your business save resources and achieve growth at scale.

Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your South Carolina company and has multiple services to help you achieve new goals.

TeleDirect’s highly trained agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.

TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.

TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.

American stars

Help your South Carolina customers thrive with a call center based in the US.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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