Inbound Call Center
Our professional inbound call center specialists focus on results-driven performance.
Outbound Call Center
Comprehensive outbound services cater to any business need, across multiple industries.
A 24/7 U.S. Based Contact Center
South Carolina Call Center Services
#1 US based call center solutions for businesses in the Palmetto State of South Carolina. We provide an exceptional customer experience that helps you scale your business and increase revenue.
VERIFIED COMPANY
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve South Carolina customers.
Customer Service & Support
Access a support structure that’s built with secure infrastructure and attention to detail.
Lead Generation
Capitalize on incoming business opportunities by connecting with leads at the right moments.
Direct Response & Media Support
Finetune your printed marketing and online advertising using brand-focused communication.
Market Research
Leverage your South Carolina business opportunities with in-depth customer data and feedback.
Reservation Services
Let us handle seamless enrollment for your South Carolina seminars, conferences, and even open enrollment.
Customer Retention
Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.
Captivate Your Callers
If you’re running South Carolina ads or commercials but don’t have support outside of traditional business hours, you’re missing out. 24/7 services allow you to process orders and sales instantly.
Leave Your Concerns Behind
Nervous about outsourcing your South Carolina call center needs? Don’t be! Reps undergo rigorous selection and training so that we can represent your brand and bring your vision to life.
Accelerate Call Performance
Grow your South Carolina customer base with personalized attention and delivery methods. TeleDirect helps you increase retention and eliminate attrition due to lack of resources.
South Carolina Call Center Services by City
South Carolina has miles of coastland and popular family beach destinations. The state also attracts visitors for its culinary scene, historical US landmarks, and special sense of southern hospitality.
- Charleston
- Columbia
- Darlington
- Florence
- Greenville
- Lancaster
- Myrtle Beach
- Spartanburg
Our South Carolina Call Center Service Stats
South Carolina clients choose TeleDirect for on-brand messaging and personalized customer service options.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What South Carolina Clients Are Saying
South Carolina Call Center FAQs
Who is the best call center service provider in South Carolina?
With 24/7 inbound and outbound options, TeleDirect is the best solution for South Carolina companies. We strive to help your business save resources and achieve growth at scale.
What are the 3 types of call centers in South Carolina?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your South Carolina company and has multiple services to help you achieve new goals.
How many calls can TeleDirect South Carolina call center handle?
TeleDirect’s highly trained agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a South Carolina call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the South Carolina call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
Help your South Carolina customers thrive with a call center based in the US.
Our Accreditations
