A 24/7 U.S. Based Contact Center

Wisconsin Call Center Services

#1 US based call center solutions for businesses in the Badger State of Wisconsin. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5



Proven Leader in The American Call Center Outsourcing Industry

We are here to help you reduce costs and take the frustration out of running internal call center operations. Remove the middleman, and work directly with our inbound call center and outbound call center experts in Wisconsin or anywhere throughout the US.

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Inbound Call Center

Take advantage of a team of dedicated inbound call agents that specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries.

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Customer Service

Flexible and scalable customer service options provide trustworthy experience to your most valued clients.

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Market Research

Leverage new Wisconsin business opportunities with in-depth customer data and outbound insights.

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Direct Response & Media Support

Finetune your printed marketing and online advertising using expert communication strategies.

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Seminar & Event Registration

Help Wisconsin tourists and attendees register with less stress and greater satisfaction.

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Tier I Tech Support

Outsourced technical assistance boosts business in Wisconsin through managed IT services.

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Customer Retention

Address customer concerns and questions in real-time with outsourced service options.

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Keep Your VIPs Happy

Attracting new prospects is helpful, but keeping Wisconsin customers happy is a top priority. Give your business a competitive advantage with attentive customer service options.

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Increase Productivity with Support

Troubleshooting customer IT issues puts a strain on your Wisconsin IT resources and tech teams, causing unnecessary stress. Avoid bottlenecks with outsourced support and managed IT services.

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Serve Diverse Industries

TeleDirect provides Seminar Edge, a full-scale reservation platform to create a user-friendly experience for Wisconsin call center clients, regardless of whether they work in marketing, insurance, or other key industries.

Wisconsin Call Center Services by City

Wisconsin is home to lakeside views and some of the most bustling dairy production in the United States. With diverse recreation, education, and business opportunities, it’s a great location to live or visit.

  • Appleton
  • Eau Claire
  • Green Bay
  • Kenosha
  • Madison
  • Milwaukee
  • Waukesha
  • Wisconsin Dells

Our Wisconsin Call Center Service Stats

Our Wisconsin clients choose us for inbound professionalism and expert outbound support.

11 sec

Key Client Average Speed to Answer (ASA)


Dedicated Client Call Quality Assurance Score


Calls Monitored and Scored Monthly

What Wisconsin Clients Are Saying

Wisconsin Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Wisconsin businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.

TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.

TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.

Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Wisconsin clients seek for growth.

American stars

Take advantage of professional US based call center outsourcing in Wisconsin.

We improve your customer experience and brand reputation

Contact us today for a personalized consultation. We'll respond immediately and come up with a gameplan. Together.

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Financial Services
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Inbound & Outbound Solutions

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