Inbound Call Center
Take advantage of a team of dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Wisconsin Call Center Services
#1 US based call center solutions for businesses in the Badger State of Wisconsin. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
We are here to help you reduce costs and take the frustration out of running internal call center operations. Remove the middleman, and work directly with our inbound call center and outbound call center experts in Wisconsin or anywhere throughout the US.
Customer Service
Flexible and scalable customer service options provide trustworthy experience to your most valued clients.
Market Research
Leverage new Wisconsin business opportunities with in-depth customer data and outbound insights.
Direct Response & Media Support
Finetune your printed marketing and online advertising using expert communication strategies.
Seminar & Event Registration
Help Wisconsin tourists and attendees register with less stress and greater satisfaction.
Tier I Tech Support
Outsourced technical assistance boosts business in Wisconsin through managed IT services.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Keep Your VIPs Happy
Attracting new prospects is helpful, but keeping Wisconsin customers happy is a top priority. Give your business a competitive advantage with attentive customer service options.
Increase Productivity with Support
Troubleshooting customer IT issues puts a strain on your Wisconsin IT resources and tech teams, causing unnecessary stress. Avoid bottlenecks with outsourced support and managed IT services.
Serve Diverse Industries
TeleDirect provides Seminar Edge, a full-scale reservation platform to create a user-friendly experience for Wisconsin call center clients, regardless of whether they work in marketing, insurance, or other key industries.
Wisconsin Call Center Services by City
Wisconsin is home to lakeside views and some of the most bustling dairy production in the United States. With diverse recreation, education, and business opportunities, it’s a great location to live or visit.
- Appleton
- Eau Claire
- Green Bay
- Kenosha
- Madison
- Milwaukee
- Waukesha
- Wisconsin Dells
Our Wisconsin Call Center Service Stats
Our Wisconsin clients choose us for inbound professionalism and expert outbound support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Wisconsin Clients Are Saying
Wisconsin Call Center FAQs
Who is the best call center service provider in Wisconsin?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Wisconsin businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Wisconsin?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Wisconsin call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Wisconsin call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
What is the average number of calls per day at the Wisconsin call center?
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Wisconsin clients seek for growth.
Take advantage of professional US based call center outsourcing in Wisconsin.
Our Accreditations
