Inbound Call Center
Professional inbound call center agents offer top-notch customer service interactions.
Outbound Call Center
Outbound business campaigns are delivered by highly-trained, results-driven agents.
A 24/7 U.S. Based Contact Center
Oklahoma Call Center Services
#1 US based call center solutions for businesses in the Sooner State of Oklahoma . We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect helps you reduce operational costs and eliminate the stress of running internal call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Oklahoma customers.
Order Processing
Collect new business orders with peace of mind through our PCI-compliant strategy.
Market Research
Take advantage of Oklahoma business opportunities with in-depth customer data, sourced by trained specialists.
Customer Service
As an extension of your business, we’ll create positive inbound experiences for customers.
Surveys and Feedback
Learn what your Oklahoma customers think and expect from every interaction.
Overflow & After Hours Support
Keep your Oklahoma business moving forward—even after your internal team clocks out for the day.
Appointment Setting
Don’t let the calendar limit your accomplishments. Our streamlining book provides industry expertise.
Around-the-Clock Support
Oklahoma’s weather might be unpredictable, but your customer service hours shouldn’t be. TeleDirect’s Oklahoma call center solutions provide dependable support that helps you thrive — rain or shine, day or night.Â
Simplify Scheduling and Improve Productivity
From appointment setting to reservation booking, TeleDirect’s expert agents are here to keep your business running smoothly. Our Oklahoma call centers give your team the time and resources to focus on what matters most.Â
Turning Customer Feedback in Business Growth
Understanding customer needs is the first step in improving your business. TeleDirect’s agents are trained to receive feedback and conduct customer surveys to help you refine your services and enhance customer satisfaction.Â
Discover the TeleDirect Difference
On average, TeleDirect agents take 10,000 calls a day with an average wait time of 11 seconds. Our Oklahoma call center solutions deliver reliable, high-impact solutions that are designed to optimize your operations, boost customer retention and drive sustainable growth.Â
We offer expert services tailored to your needs:
U.S.-based, native English-speaking agents: Professional communication that represents your brand.
Inbound call support: Seamless handling of customer inquiries to enhance satisfaction.
Outbound campaigns: Targeted outreach to expand your customer base and increase revenue.
IT and help desk support: Reliable technical solutions to keep operations running smoothly.
Lead generation: Engage prospects with timely, conversion-focused strategies.
Customer service and retention: Round-the-clock support to ensure loyalty and lasting relationships.
Oklahoma is home to thriving industries in aerospace, agriculture and energy, each requiring efficient communication to succeed. TeleDirect’s Oklahoma call center services customizable call center solutions provide the scalability and support businesses need to thrive in a fast-paced market.
Let us be the partner you deserve! We handle everything from complex inbound inquiries to strategic outbound outreach calls. With our innovative tools and reliable support, our agents make sure every interaction counts.Â
Contact TeleDirect today to get started!
Oklahoma Call Center Services by City
Oklahoma offers acres of beautiful landscapes, once home to Native American populations. As a result of its history, the state is known for agriculture, cattle ranching and farming, oil production, and family-friendly attractions.
- Bethany
- Clinton
- Elk City
- Moore
- Oklahoma City
- Pawhuska
- Shawnee
- Tulsa
Our Oklahoma Call Center Service Stats
Oklahoma clients choose us because of our proven outbound strategies and professionalism at every opportunity.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
What Oklahoma Clients Are Saying
Oklahoma Call Center FAQs
Who is the best call center service provider in Oklahoma?
TeleDirect is a U.S. based call center for clients in Oklahoma. With 24/7 inbound and outbound options, we help your business save resources for future growth.
What are the 3 types of call centers in Oklahoma?
Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your Oklahoma-based company and has multiple services to help you reach your operations goals.
How many calls can TeleDirect Oklahoma call center handle?
TeleDirect’s skilled agents can handle nearly 10,000 calls daily. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in an Oklahoma call center?
At TeleDirect, our average time to answer is only 11 seconds. Our agents reduce caller wait and handling times, which reflects positively on your own company.
Take advantage of a US based call center that’s there for your customers 24/7.
