TeleDirect helps you reduce operational costs and eliminate the stress of running internal call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Oklahoma customers.
Oklahoma businesses don’t have to stop moving when the clock strikes 5:00 PM. Overflow support gives you confidence to increase sales, reach new audiences, and build your brand reputation.
If your Oklahoma customers need to schedule and book appointments regularly, it’s time to outsource. Our appointment setting offers a single focus and a streamlined, pleasant experience to callers.
Don’t waste valuable time guessing what your ideal buyer is thinking in Oklahoma. Get clear answers and actionable data with our proven outbound feedback methods.
Oklahoma offers acres of beautiful landscapes, once home to Native American populations. As a result of its history, the state is known for agriculture, cattle ranching and farming, oil production, and family-friendly attractions.
Oklahoma clients choose us because of our proven outbound strategies and professionalism at every opportunity.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
TeleDirect is a U.S. based call center for clients in Oklahoma. With 24/7 inbound and outbound options, we help your business save resources for future growth.
Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your Oklahoma-based company and has multiple services to help you reach your operations goals.
TeleDirect’s skilled agents can handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.
At TeleDirect, our average time to answer is only 11 seconds. Our agents reduce caller wait and handling times, which reflects positively on your own company.
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.