A 24/7 U.S. Based Contact Center

Oklahoma Call Center Services

#1 US based call center solutions for businesses in the Sooner State of Oklahoma . We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect helps you reduce operational costs and eliminate the stress of running internal call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Oklahoma customers.

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Inbound Call Center

Professional inbound call center agents offer top-notch customer service interactions.

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Outbound Call Center

Outbound business campaigns are delivered by highly-trained, results-driven agents.

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Order Processing

Collect new business orders with peace of mind through our PCI-compliant strategy.

Telesales and Upsells

Identify, engage, and convert new business opportunities without overextending sales resources.

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Customer Service

As an extension of your business, we’ll create positive inbound experiences for customers.

Surveys and Feedback

Learn what your Oklahoma customers think and expect from every interaction.

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Overflow & After Hours Support

Keep your Oklahoma business moving forward—even after your internal team clocks out for the day.

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Appointment Setting

Don’t let the calendar limit your accomplishments. Our streamlining book provides industry expertise.

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Provide Competitive Support Hours

Oklahoma businesses don’t have to stop moving when the clock strikes 5:00 PM. Overflow support gives you confidence to increase sales, reach new audiences, and build your brand reputation.

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Manage Scheduling with Ease

If your Oklahoma customers need to schedule and book appointments regularly, it’s time to outsource. Our appointment setting offers a single focus and a streamlined, pleasant experience to callers.

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Find Actionable Customer Feedback

Don’t waste valuable time guessing what your ideal buyer is thinking in Oklahoma. Get clear answers and actionable data with our proven outbound feedback methods.

Oklahoma Call Center Services by City

Oklahoma offers acres of beautiful landscapes, once home to Native American populations. As a result of its history, the state is known for agriculture, cattle ranching and farming, oil production, and family-friendly attractions.

  • Bethany
  • Clinton
  • Elk City
  • Moore
  • Oklahoma City
  • Pawhuska
  • Shawnee
  • Tulsa

Our Oklahoma Call Center Service Stats

Oklahoma clients choose us because of our proven outbound strategies and professionalism at every opportunity.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Oklahoma Clients Are Saying

Oklahoma Call Center FAQs

TeleDirect is a U.S. based call center for clients in Oklahoma. With 24/7 inbound and outbound options, we help your business save resources for future growth.

Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your Oklahoma-based company and has multiple services to help you reach your operations goals.

TeleDirect’s skilled agents can handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.

At TeleDirect, our average time to answer is only 11 seconds. Our agents reduce caller wait and handling times, which reflects positively on your own company.

TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.

American stars

Take advantage of a US based call center that’s there for your customers 24/7.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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