Inbound Call Center
Professional inbound call center agents offer top-notch customer service interactions.
Outbound Call Center
Outbound business campaigns are delivered by highly-trained, results-driven agents.
A 24/7 U.S. Based Contact Center
Oklahoma Call Center Services
#1 US based call center solutions for businesses in the Sooner State of Oklahoma . We provide an exceptional customer experience that helps you scale your business and increase revenue.
VERIFIED COMPANY
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect helps you reduce operational costs and eliminate the stress of running internal call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Oklahoma customers.
Order Processing
Collect new business orders with peace of mind through our PCI-compliant strategy.
Telesales and Upsells
Identify, engage, and convert new business opportunities without overextending sales resources.
Customer Service
As an extension of your business, we’ll create positive inbound experiences for customers.
Surveys and Feedback
Learn what your Oklahoma customers think and expect from every interaction.
Overflow & After Hours Support
Keep your Oklahoma business moving forward—even after your internal team clocks out for the day.
Appointment Setting
Don’t let the calendar limit your accomplishments. Our streamlining book provides industry expertise.
Provide Competitive Support Hours
Oklahoma businesses don’t have to stop moving when the clock strikes 5:00 PM. Overflow support gives you confidence to increase sales, reach new audiences, and build your brand reputation.
Manage Scheduling with Ease
If your Oklahoma customers need to schedule and book appointments regularly, it’s time to outsource. Our appointment setting offers a single focus and a streamlined, pleasant experience to callers.
Find Actionable Customer Feedback
Don’t waste valuable time guessing what your ideal buyer is thinking in Oklahoma. Get clear answers and actionable data with our proven outbound feedback methods.
Oklahoma Call Center Services by City
Oklahoma offers acres of beautiful landscapes, once home to Native American populations. As a result of its history, the state is known for agriculture, cattle ranching and farming, oil production, and family-friendly attractions.
- Bethany
- Clinton
- Elk City
- Moore
- Oklahoma City
- Pawhuska
- Shawnee
- Tulsa
Our Oklahoma Call Center Service Stats
Oklahoma clients choose us because of our proven outbound strategies and professionalism at every opportunity.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Oklahoma Clients Are Saying
Oklahoma Call Center FAQs
Who is the best call center service provider in Oklahoma?
TeleDirect is a U.S. based call center for clients in Oklahoma. With 24/7 inbound and outbound options, we help your business save resources for future growth.
What are the 3 types of call centers in Oklahoma?
Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your Oklahoma-based company and has multiple services to help you reach your operations goals.
How many calls can TeleDirect Oklahoma call center handle?
TeleDirect’s skilled agents can handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in an Oklahoma call center?
At TeleDirect, our average time to answer is only 11 seconds. Our agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the Oklahoma call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
Take advantage of a US based call center that’s there for your customers 24/7.
Our Accreditations
