A 24/7 U.S. Based Contact Center

Missouri Call Center Services

Your #1 call center in Missouri. Reduce costs, save resources, and create more business opportunities with TeleDirect.

  • #1 US Based Call Center
  • Best contact centers in Missouri for sales support.
  • Enjoy call center services in Missouri with highly trained agents

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect helps you reduce operational costs and eliminate the stress of running internal call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Missouri customers.

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Inbound Call Center

Professional inbound call center agents offer top-notch customer service interactions.

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Outbound Call Center

Outbound business campaigns are delivered by highly-trained, results-driven agents.

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Order Processing

Collect new business orders with peace of mind through our PCI-compliant strategy.

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Telesales and Upsells

Identify, engage, and convert new business opportunities without overextending sales resources.

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Overflow & After Hours Support

Keep your Missouri business moving forward—even after your internal team clocks out for the day.

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Surveys and Feedback

Learn what your Missouri customers think and expect from every interaction.

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Customer Service

As an extension of your business, we’ll create positive inbound experiences for customers.

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Appointment Setting

Don’t let the calendar control you. Our streamlining book provides industry expertise.

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Provide Competitive Support Hours

Missouri businesses don’t have to stop moving when the clock strikes 5:00 PM. Overflow support gives you confidence to increase sales, reach new audiences, and build your brand reputation.

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Clear Your Schedule

If your Missouri customers need to schedule and book appointments regularly, it’s time to outsource. Our appointment setting offers a single focus and a streamlined, pleasant experience to callers.

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Discover Actionable Feedback

Don’t waste valuable time guessing what your ideal buyer is thinking in Missouri. Get clear answers and actionable data with our proven outbound feedback methods.

Missouri Call Center Services by City

In the heart of the United States, Missouri attracts visitors for its culinary and barbecue scene, iconic landmarks, and agricultural industry. Major corporations also maintain operations within the state.

  • Boonville
  • Branson
  • Columbia
  • Hannibal
  • Independence
  • Joplin
  • Saint Louis
  • Springfield

Our Missouri Call Center Service Stats

Missouri clients choose us because of our proven outbound strategies and professionalism at every opportunity.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Missouri Clients Are Saying

Missouri Call Center FAQs

TeleDirect is a U.S. based call center for clients in Missouri. With 24/7 inbound and outbound options, we help your business save resources for future growth.

Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your Missouri-based company and has multiple services to help you reach your operations goals.

TeleDirect’s skilled agents can handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.

At TeleDirect, our average time to answer is only 11 seconds. Our agents reduce caller wait and handling times, which reflects positively on your own company.

TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.

American stars

Enjoy a US based call center that’s there for your customers 24/7.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
Learn More or Get Started

Get Custom Pricing & Access To Exclusive Deals.

  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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