Inbound Call Center
Grow your brand with dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Maine Call Center Services
#1 US based call center solutions for businesses in the Pine Tree State of Maine. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Maine or anywhere throughout the US.
Reservation Services
Book for insurance, marketing, education, and other needs through expert inbound representatives.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Customer Service
Agile and scalable customer service options provide trusted experience and knowledge.
Market Research
Leverage your Kentucky business opportunities with in-depth customer data.
Tier I Tech Support
Outsourced tech support boosts business in Kentucky with managed IT services.
Lead Qualification
Capitalize on incoming business opportunities by connecting with leads at the right moments.
Keeping Your Customers Satisfied
TeleDirect’s Maine call centers provide services that keep any customer happy. From short wait times to white-glove customer service, our support agents provide solutions that keep your customers coming back.Â
IT and Help Desk Support in the Pine Tree State
Maine has leaves and lobsters, but what about IT support? TeleDirect’s Tier 1 IT and help desk support is available 24/7 to alleviate bottlenecks by quickly troubleshooting customer issues to make sure technical problems never slow you down.Â
Boost Sales and Upsell with Confidence
TeleDirect’s Maine outbound call centers offer telesales and upsell campaigns that help businesses maximize revenue. We make sure you never miss a sales opportunity and that your profits skyrocket.Â
Explore the TeleDirect Advantage
Maine’s economy thrives on hard work, innovation and customer-focused industries. To help these businesses stay focused on making some claims, our Maine call center services handle an average of 10,000 calls a day with a quality assurance score of 98%.Â
We offer expert services tailored to your needs:
U.S.-based, native English-speaking agents:Â Professional communication that represents your brand.
Inbound call support:Â Seamless handling of customer inquiries to enhance satisfaction.
Outbound campaigns:Â Targeted outreach to expand your customer base and increase revenue.
IT and help desk support:Â Reliable technical solutions to keep operations running smoothly.
Lead qualification:Â Engage prospects with timely, conversion-focused strategies.
Customer service and retention:Â Round-the-clock support to maintain loyalty and lasting relationships.
Known for its picturesque coastline and thriving fishing industry, Maine is a wonderful place to do business, whether you’re in tourism, finance, healthcare or retail. Your customers expect top-tier service, and we’re here to provide scalable call center solutions to make sure that every interaction is handled with professionalism and care.Â
If you’re ready for Maine call center solutions, contact TeleDirect today to get started!Â
Maine Call Center Services by City
The Pine Tree State of Maine offers plenty of rich coastlands for tourism, exploration of nature, and lobstering—one of the state’s most profitable industries. Maine’s economy is also connected to fishing, logging, and farming.
- Augusta
- Bangor
- Bar Harbor
- Caribou
- Kennebunkport
- Portland
- Rockland
- York
Our Maine Call Center Service Stats
Our Maine clients choose us to help keep customers happy and to alleviate internal bottlenecks.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
What Maine Clients Are Saying
Maine Call Center FAQs
Who is the best call center service provider in Maine?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Maine businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Maine?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Maine call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Maine call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
It’s time to let US based call center outsourcing grow your business.
