
Inbound Call Center
Grow your brand with dedicated inbound call agents that specialize in your needs.

Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
#1 US based call center solutions for businesses in the Pine Tree State of Maine. We provide an exceptional customer experience that helps you scale your business and increase revenue.
TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Maine or anywhere throughout the US.
Grow your brand with dedicated inbound call agents that specialize in your needs.
TeleDirect supports outbound growth goals across multiple state industries.
Book for insurance, marketing, education, and other needs through expert inbound representatives.
Address customer concerns and questions in real-time with outsourced service options.
Agile and scalable customer service options provide trusted experience and knowledge.
Leverage your Kentucky business opportunities with in-depth customer data.
Outsourced tech support boosts business in Kentucky with managed IT services.
Capitalize on incoming business opportunities by connecting with leads at the right moments.
TeleDirect’s Maine call centers provide services that keep any customer happy. From short wait times to white-glove customer service, our support agents provide solutions that keep your customers coming back.Â
Maine has leaves and lobsters, but what about IT support? TeleDirect’s Tier 1 IT and help desk support is available 24/7 to alleviate bottlenecks by quickly troubleshooting customer issues to make sure technical problems never slow you down.Â
TeleDirect’s Maine outbound call centers offer telesales and upsell campaigns that help businesses maximize revenue. We make sure you never miss a sales opportunity and that your profits skyrocket.Â
Maine’s economy thrives on hard work, innovation and customer-focused industries. To help these businesses stay focused on making some claims, our Maine call center services handle an average of 10,000 calls a day with a quality assurance score of 98%.Â
We offer expert services tailored to your needs:
U.S.-based, native English-speaking agents:Â Professional communication that represents your brand.
Inbound call support:Â Seamless handling of customer inquiries to enhance satisfaction.
Outbound campaigns:Â Targeted outreach to expand your customer base and increase revenue.
IT and help desk support:Â Reliable technical solutions to keep operations running smoothly.
Lead qualification:Â Engage prospects with timely, conversion-focused strategies.
Customer service and retention:Â Round-the-clock support to maintain loyalty and lasting relationships.
Known for its picturesque coastline and thriving fishing industry, Maine is a wonderful place to do business, whether you’re in tourism, finance, healthcare or retail. Your customers expect top-tier service, and we’re here to provide scalable call center solutions to make sure that every interaction is handled with professionalism and care.Â
If you’re ready for Maine call center solutions, contact TeleDirect today to get started!Â
The Pine Tree State of Maine offers plenty of rich coastlands for tourism, exploration of nature, and lobstering—one of the state’s most profitable industries. Maine’s economy is also connected to fishing, logging, and farming.
Our Maine clients choose us to help keep customers happy and to alleviate internal bottlenecks.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Maine businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls every day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
It’s time to let US based call center outsourcing grow your business.
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