A 24/7 U.S. Based Contact Center

Maine Call Center Services

#1 US based call center solutions for businesses in the Pine Tree State of Maine. We provide an exceptional customer experience that helps you scale your business and increase revenue.

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Maine or anywhere throughout the US.

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Inbound Call Center

Grow your brand with dedicated inbound call agents that specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries.

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Reservation Services

Book for insurance, marketing, education, and other needs through expert inbound representatives.

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Customer Retention

Address customer concerns and questions in real-time with outsourced service options.

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Customer Service

Agile and scalable customer service options provide trusted experience and knowledge.

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Market Research

Leverage your Kentucky business opportunities with in-depth customer data.

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Tier I Tech Support

Outsourced tech support boosts business in Kentucky with managed IT services.

Telesales and Upsells

Increase your bottom line with a proven upsell structure that really works.

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Keep Your VIPs Happy

Attracting new business prospects is essential, but you also need to retain and keep Maine customers satisfied with multiple support tiers. Gain a competitive advantage with attentive customer support.

Technical Support

Alleviate IT Bottlenecks

Troubleshooting customer IT and helpdesk questions can strain your Maine tech resources. Avoid frustrations with our outsourced support and managed IT services.

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Generate More Upsells

TeleDirect has decades of experience with increasing revenue through telesales. Our proven outbound strategies are high-performing and deliver results for your Maine business.

Maine Call Center Services by City

The Pine Tree State of Maine offers plenty of rich coastlands for tourism, exploration of nature, and lobstering—one of the state’s most profitable industries. Maine’s economy is also connected to fishing, logging, and farming.

  • Augusta
  • Bangor
  • Bar Harbor
  • Caribou
  • Kennebunkport
  • Portland
  • Rockland
  • York

Our Maine Call Center Service Stats

Our Maine clients choose us to help keep customers happy and to alleviate internal bottlenecks.

11 sec

Key Client Average Speed to Answer (ASA)


Dedicated Client Call Quality Assurance Score


Calls Monitored and Scored Monthly

What Maine Clients Are Saying

Maine Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Maine businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.

TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.

TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.

Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Kentucky clients seek for growth.

American stars

It’s time to let US based call center outsourcing grow your business.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
Learn More or Get Started

Get Custom Pricing & Access To Exclusive Deals.

  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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