Inbound Call Center
Grow your brand with dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Maine Call Center Services
#1 US based call center solutions for businesses in the Pine Tree State of Maine. We provide an exceptional customer experience that helps you scale your business and increase revenue.
VERIFIED COMPANY
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Maine or anywhere throughout the US.
Reservation Services
Book for insurance, marketing, education, and other needs through expert inbound representatives.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Customer Service
Agile and scalable customer service options provide trusted experience and knowledge.
Market Research
Leverage your Kentucky business opportunities with in-depth customer data.
Tier I Tech Support
Outsourced tech support boosts business in Kentucky with managed IT services.
Telesales and Upsells
Increase your bottom line with a proven upsell structure that really works.
Keep Your VIPs Happy
Attracting new business prospects is essential, but you also need to retain and keep Maine customers satisfied with multiple support tiers. Gain a competitive advantage with attentive customer support.
Alleviate IT Bottlenecks
Troubleshooting customer IT and helpdesk questions can strain your Maine tech resources. Avoid frustrations with our outsourced support and managed IT services.
Generate More Upsells
TeleDirect has decades of experience with increasing revenue through telesales. Our proven outbound strategies are high-performing and deliver results for your Maine business.
Maine Call Center Services by City
The Pine Tree State of Maine offers plenty of rich coastlands for tourism, exploration of nature, and lobstering—one of the state’s most profitable industries. Maine’s economy is also connected to fishing, logging, and farming.
- Augusta
- Bangor
- Bar Harbor
- Caribou
- Kennebunkport
- Portland
- Rockland
- York
Our Maine Call Center Service Stats
Our Maine clients choose us to help keep customers happy and to alleviate internal bottlenecks.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Maine Clients Are Saying
Maine Call Center FAQs
Who is the best call center service provider in Maine?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Maine businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Maine?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Maine call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Maine call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
What is the average number of calls per day at the Maine call center?
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Kentucky clients seek for growth.
It’s time to let US based call center outsourcing grow your business.
Our Accreditations
