TeleDirect helps you reduce costs and eliminate the hassle of running internal call center operations. Work directly with our highly trained inbound call center and outbound call center experts in Maine or anywhere throughout the US.
Attracting new business prospects is essential, but you also need to retain and keep Maine customers satisfied with multiple support tiers. Gain a competitive advantage with attentive customer support.
TeleDirect has decades of experience with increasing revenue through telesales. Our proven outbound strategies are high-performing and deliver results for your Maine business.
The Pine Tree State of Maine offers plenty of rich coastlands for tourism, exploration of nature, and lobstering—one of the state’s most profitable industries. Maine’s economy is also connected to fishing, logging, and farming.
Our Maine clients choose us to help keep customers happy and to alleviate internal bottlenecks.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Maine businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Kentucky clients seek for growth.