Inbound Call Center
Take advantage of dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Nevada Call Center Services
The best 24/7 call center in Nevada. Scale your business and increase revenue with our highly trained agents.
- #1 US Based Call Center
- Best call center services in Nevada for tech support
- Professional call center in Nevada for customer service
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts will help expand your brand’s reach.
Customer Service & Support
Flexible and scalable customer service options provide trusted experience and knowledge.
Seminar & Event Registration
Help Nevada tourists and attendees register with less stress and greater satisfaction.
Help Desk Services
Give your customers the benefit of a live agent who can work quickly to process requests.
Market Research
Leverage your Nevada business opportunities with in-depth customer data.
Order Processing
Collect new business orders with peace of mind through our PCI-compliant strategy.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Grow a Thriving Business
Attracting new prospects is essential, but businesses also need to retain and keep Nevada customers. Give your business a boost with attentive customer service and support.
Grow Efficiently with IT Resource
Troubleshooting customer IT issues can put a strain on your Nevada resources and tech teams. Avoid bottlenecks with our outsourced support and managed IT services.
Serve Multiple Industries
TeleDirect offers Seminar Edge, a full-scale reservation platform to make the experience seamless for Nevada call center clients, regardless of whether they work in marketing, insurance, finance, or other key industries.
Nevada Call Center Services by City
Nevada draws in millions of visitors each year with popular desert tourist destinations, including the Las Vegas entertainment scene. Other notable industries include defense, aerospace, agriculture, and IT engineering.
- Boulder City
- Carson City
- Fallon
- Henderson
- Las Vegas
- Reno
- Sparks
- Winnemucca
Our Nevada Call Center Service Stats
Nevada clients choose us for attentive customer support and results-driven outbound tactics.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Nevada Clients Are Saying
Nevada Call Center FAQs
Who is the best call center service provider in Nevada?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Nevada businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Nevada?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Nevada call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Nevada call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
What is the average call volume per day at the Nevada call center?
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Nevada clients seek for growth.
Grow your Nevada business with a top-notch call center in America.
Our Accreditations
