Inbound Call Center
Dedicated inbound call center agents provide top-notch experiences for customers.
Outbound Call Center
Outbound business solutions delivered by highly-trained, results-driven agents.
A 24/7 U.S. Based Contact Center
Alaska Call Center Services
#1 US based call center solutions for businesses in The Last Frontier of Alaska. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
We are here to help you reduce costs and take the headache out of running internal call center operations. Cut out the middleman and work directly with our inbound call center and outbound call center experts in Alabama or anywhere throughout the US.
Reservation Services
We have 20+ years of success in helping businesses win with reservations.
Appointment Setting
Set upcoming appointments, confirm dates, and boost engagement with better show rates.
Order Processing
Finalize sales of products or services with our PCI compliant protocols and security features.
Seminar & Event Registration
Host events with less stress. Use outbound services to book successfully.
Customer Service
Our inbound call center delivers professionalism and expertise to customers in Alaska.
Scheduled Callbacks
Communicate conveniently (and on time) with expert call center outsourcing.
Drive More Reservations
Alaska business depends on being able to book new reservations— including tourists and visitors. Bank on our time-tested, proven model of successful inbound reservation services.
Fulfill Orders with Ease
Your sales don’t have to stop when it’s time to clock out. Alaska inbound call center agents will fulfill orders according to PCI compliance and security protocols.
Build Customer Relationships
Are your customers or prospects waiting to hear from you? Don’t let opportunities go to waste. Our unique process includes scheduled callbacks that are convenient and stress-free for Alaska clients.
Alaska Call Center Services by City
Alaska is a dream destination for tourists, visitors, and business leaders. As the Last Frontier, the state is well-recognized for energy production, tourism, and scenic landmarks.
- Anchorage
- Cordova
- Fairbanks
- Juneau
- Ketchikan
- Seward
- Skagway
- Valdez
Our Alaska Call Center Service Stats
Alaska clients choose us for flexible customer scheduling and secure order processing capabilities.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Alaska Clients Are Saying
Alaska Call Center FAQs
Who is the best call center service provider in Alaska?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for clients in Alaska. With unique service features, we help you save time and resources.
What are the 3 types of call centers in Alaska?
Call centers may be inbound, outbound, or a blended model. TeleDirect provides multiple services in these categories to help you expand your business and reach new opportunities.
How many calls can TeleDirect Alaska call center handle?
TeleDirect’s results-driven agents handle nearly 10,000 calls monthly. Our team works with speed, precision, and professionalism when interacting with every caller and situation.
What is a good average speed to answer in an Alaska call center?
TeleDirect’s average time to answer new calls is only 11 seconds. Our agents reduce caller wait and handling times to create exceptional experiences for all parties.
What is the average number of calls per day at the Alaska call center?
Our monthly call center call volume is roughly 9,400 calls, or 300+ calls daily. We score close to 2,000 calls to achieve results that clients need.
A U.S. based call center that quickly scales your business.
Our Accreditations
