A 24/7 U.S. Based Contact Center

Alaska Call Center Services

#1 US based call center solutions for businesses in The Last Frontier of Alaska. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

We are here to help you reduce costs and take the headache out of running internal call center operations. Cut out the middleman and work directly with our inbound call center and outbound call center experts in Alabama or anywhere throughout the US.

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Inbound Call Center

Dedicated inbound call center agents provide top-notch experiences for customers.

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Outbound Call Center

Outbound business solutions delivered by highly-trained, results-driven agents.

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Reservation Services

We have 20+ years of success in helping businesses win with reservations.

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Appointment Setting

Set upcoming appointments, confirm dates, and boost engagement with better show rates.

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Order Processing

Finalize sales of products or services with our PCI compliant protocols and security features.

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Seminar & Event Registration

Host events with less stress. Use outbound services to book successfully.

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Customer Service

Our inbound call center delivers professionalism and expertise to customers in Alaska.

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Scheduled Callbacks

Communicate conveniently (and on time) with expert call center outsourcing.

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Drive More Reservations

Alaska business depends on being able to book new reservations— including tourists and visitors. Bank on our time-tested, proven model of successful inbound reservation services.

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Fulfill Orders with Ease

Your sales don’t have to stop when it’s time to clock out. Alaska inbound call center agents will fulfill orders according to PCI compliance and security protocols.

Build Customer Relationships

Build Customer Relationships

Are your customers or prospects waiting to hear from you? Don’t let opportunities go to waste. Our unique process includes scheduled callbacks that are convenient and stress-free for Alaska clients.

Alaska Call Center Services by City

Alaska is a dream destination for tourists, visitors, and business leaders. As the Last Frontier, the state is well-recognized for energy production, tourism, and scenic landmarks.

  • Anchorage
  • Cordova
  • Fairbanks
  • Juneau
  • Ketchikan
  • Seward
  • Skagway
  • Valdez

Our Alaska Call Center Service Stats

Alaska clients choose us for flexible customer scheduling and secure order processing capabilities.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Alaska Clients Are Saying

Alaska Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for clients in Alaska. With unique service features, we help you save time and resources.

Call centers may be inbound, outbound, or a blended model. TeleDirect provides multiple services in these categories to help you expand your business and reach new opportunities.

TeleDirect’s results-driven agents handle nearly 10,000 calls monthly. Our team works with speed, precision, and professionalism when interacting with every caller and situation.

TeleDirect’s average time to answer new calls is only 11 seconds. Our agents reduce caller wait and handling times to create exceptional experiences for all parties.

Our monthly call center call volume is roughly 9,400 calls, or 300+ calls daily. We score close to 2,000 calls to achieve results that clients need.

American stars

A U.S. based call center that quickly scales your business.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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