A 24/7 U.S. Based Contact Center

Idaho Call Center Services

#1 US based call center solutions for businesses in The Gem State of Idaho. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

We are here to help you reduce costs and take the headache out of running internal call center operations. Cut out the middleman and work directly with our inbound call center and outbound call center experts in Alabama or anywhere throughout the US.

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Inbound Call Center

Dedicated inbound call center specialists focus on your results-driven performance.

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Outbound Call Center

TeleDirect agents support outbound growth goals across multiple industries in your state.

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Customer Service

Scalable customer solutions deliver trusted experience and brand expertise.

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Lead Generation

Capitalize on every business opportunity by connecting with prospects at the ideal time.

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Direct Response & Media Support

Finetune your printed marketing and online advertising using expert communication strategies.

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Market Research

Leverage your Idaho business opportunities with in-depth customer data, sourced by trained specialists.

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Tier I Tech Support

Outsource your tech support as a way to expand Idaho business through managed IT services.

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Customer Retention

Address customer concerns and questions in real-time with round-the-clock service options.

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Deliver Exceptional First Impressions

Your Idaho customers want experiences that they can trust. In turn, you’ll reap the benefits and referrals for years to come. Allow us to help you deliver that “Moment of Truth” service experience.

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Get Real Time Results

You need your Idaho business investments to pay off. That’s why we’re dedicated to your success, including the ability to retain and please more customers by reducing attrition and churn.

Technical Support

Build First-Class Tech Support

You don’t have to strain your Idaho IT resources to keep delivering help. Outsourced IT service options are available any time of the day or night.

Idaho Call Center Services by City

Idaho is an agricultural and natural wonderland, best known for its potato production and precious gems. The state offers an abundance of parks, tourist attractions, education centers, and businesses specializing in science.

  • Boise
  • Caldwell
  • Idaho City
  • Idaho Falls
  • Moscow
  • Priest River
  • Sun Valley
  • Twin Falls

Our Idaho Call Center Service Stats

Our Idaho clients choose us for round-the-clock support and memorable customer service experiences.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Idaho Clients Are Saying

Idaho Call Center FAQs

With 24/7 inbound and outbound options, TeleDirect is the best solution for Idaho-based businesses. Our goal is to help you save resources and achieve growth at scale.

Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Gem State company and has multiple services to help you achieve new goals.

TeleDirect’s highly trained agents handle up to 10,000 monthly calls. We respond with speed, precision, and professionalism to every caller or opportunity.


TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.

TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.

American stars

Grow your customer opportunities with an exceptional call center in America.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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