Inbound Call Center
Dedicated inbound call center specialists focus on your results-driven performance.
Outbound Call Center
TeleDirect agents support outbound growth goals across multiple industries in your state.
A 24/7 U.S. Based Contact Center
Idaho Call Center Services
#1 US based call center solutions for businesses in The Gem State of Idaho. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
We are here to help you reduce costs and take the headache out of running internal call center operations. Cut out the middleman and work directly with our inbound call center and outbound call center experts in Alabama or anywhere throughout the US.
Customer Service
Scalable customer solutions deliver trusted experience and brand expertise.
Lead Generation
Capitalize on every business opportunity by connecting with prospects at the ideal time.
Direct Response & Media Support
Finetune your printed marketing and online advertising using expert communication strategies.
Market Research
Leverage your Idaho business opportunities with in-depth customer data, sourced by trained specialists.
Tier I Tech Support
Outsource your tech support as a way to expand Idaho business through managed IT services.
Customer Retention
Address customer concerns and questions in real-time with round-the-clock service options.
Deliver Exceptional First Impressions
Your Idaho customers want experiences that they can trust. In turn, you’ll reap the benefits and referrals for years to come. Allow us to help you deliver that “Moment of Truth” service experience.
Get Real Time Results
You need your Idaho business investments to pay off. That’s why we’re dedicated to your success, including the ability to retain and please more customers by reducing attrition and churn.
Build First-Class Tech Support
You don’t have to strain your Idaho IT resources to keep delivering help. Outsourced IT service options are available any time of the day or night.
Idaho Call Center Services by City
Idaho is an agricultural and natural wonderland, best known for its potato production and precious gems. The state offers an abundance of parks, tourist attractions, education centers, and businesses specializing in science.
- Boise
- Caldwell
- Idaho City
- Idaho Falls
- Moscow
- Priest River
- Sun Valley
- Twin Falls
Our Idaho Call Center Service Stats
Our Idaho clients choose us for round-the-clock support and memorable customer service experiences.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Idaho Clients Are Saying
Idaho Call Center FAQs
Who is the best call center service provider Idaho?
With 24/7 inbound and outbound options, TeleDirect is the best solution for Idaho-based businesses. Our goal is to help you save resources and achieve growth at scale.
What are the 3 types of call centers in Idaho?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Gem State company and has multiple services to help you achieve new goals.
How many calls can TeleDirect Idaho call center handle?
TeleDirect’s highly trained agents handle up to 10,000 monthly calls. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in Idaho call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the Idaho call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
Grow your customer opportunities with an exceptional call center in America.
Our Accreditations
