Inbound Call Center
Dedicated inbound call center agents provide top-notch experiences for customers.
Outbound Call Center
Outbound business solutions delivered by highly-trained, results-driven agents.
A 24/7 U.S. Based Contact Center
Mississippi Call Center Services
#1 US based call center solutions for businesses in The Magnolia State of Mississippi. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
We are here to help you reduce costs and take the headache out of running internal call center operations. Cut out the middleman and work directly with our inbound call center and outbound call center experts in Mississippi or anywhere throughout the US.
Lead Qualification
Experience genuine call engagement that converts prospects into happy customers.
Market Research
Gather in-depth, valuable market insights from agents who specialize in info-sourcing.
Customer Service
As an extension of your company, we deliver professionalism and expertise to your VIPs.
Telesales and Upsells
Proactively identify new opportunities for lead conversion and closed deals.
Overflow & After Hours Support
Enjoy 24/7/365 service with high agent uptimes to serve your customers.
Scheduled Callbacks
Never forget a pre-scheduled call for your customers’ convenience.
Increase Your Sales
Never miss additional opportunities to convert customers and close deals in Mississippi. Outbound specialists are trained to handle strategic callbacks, lead follow-ups, and satisfaction surveys.
Discover 24/7 Call Center Coverage
Customer needs don’t stop at 5:00 p.m. Provide your Mississippi customers with extended support at any time, and keep your service options flowing smoothly.
Outsource Technical Support
Outsourced IT support is one more way to deliver white-glove experiences for Mississippi customers. We’ll handle heavy call volumes and increased infrastructure demand—guaranteed.
Mississippi Call Center Services by City
This Gulf Coast state draws in business opportunities related to agriculture, fishing, education, and manufacturing. Visitors can enjoy small-town, southern American cities and cultural experiences.
- Biloxi
- Columbus
- Gulfport
- Jackson
- Laurel
- Ocean Springs
- Pascagoula
- Tupelo
Our Mississippi Call Center Service Stats
Mississippi clients choose us for industry-leading response rates and exceptional quality assurance scores.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Mississippi Clients Are Saying
Mississippi Call Center FAQs
Who is the best call center service provider in Mississippi?
TeleDirect is a 24/7 U.S. based call center for clients in Mississippi. With inbound and outbound options, we help you save time and help you grow revenue through new sales opportunities.
What are the 3 types of call centers in Mississippi?
Call centers are inbound, outbound, or blended. As an extension of your company, TeleDirect offers multiple services to help you take advantage of every opportunity.
How many calls can TeleDirect Mississippi call center handle?
TeleDirect’s trained and specialized agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to each new caller or opportunity.
What is a good average speed to answer in a Mississippi call center?
At TeleDirect, our average time to answer is only 11 seconds. Agents reduce caller wait and handling times to deliver better experiences all-around.
What is the average number of calls per day at the Mississippi call center?
On average, our monthly call center call volume is 9,400 calls. This equates to 300+ calls daily. We score nearly 1,700 calls to ensure exceptional results.
A US based call center that helps you quickly solve business needs.
Our Accreditations
