A 24/7 U.S. Based Contact Center

Mississippi Call Center Services

#1 US based call center solutions for businesses in The Magnolia State of Mississippi. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

We are here to help you reduce costs and take the headache out of running internal call center operations. Cut out the middleman and work directly with our inbound call center and outbound call center experts in Mississippi or anywhere throughout the US.

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Inbound Call Center

Dedicated inbound call center agents provide top-notch experiences for customers.

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Outbound Call Center

Outbound business solutions delivered by highly-trained, results-driven agents.

Lead Qualification

Experience genuine call engagement that converts prospects into happy customers.

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Market Research

Gather in-depth, valuable market insights from agents who specialize in info-sourcing.

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Customer Service

As an extension of your company, we deliver professionalism and expertise to your VIPs.

Telesales and Upsells

Proactively identify new opportunities for lead conversion and closed deals.

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Overflow & After Hours Support

Enjoy 24/7/365 service with high agent uptimes to serve your customers.

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Scheduled Callbacks

Never forget a pre-scheduled call for your customers’ convenience.

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Increase Your Sales

Never miss additional opportunities to convert customers and close deals in Mississippi. Outbound specialists are trained to handle strategic callbacks, lead follow-ups, and satisfaction surveys.

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Discover 24/7 Call Center Coverage

Customer needs don’t stop at 5:00 p.m. Provide your Mississippi customers with extended support at any time, and keep your service options flowing smoothly.

Technical Support

Outsource Technical Support

Outsourced IT support is one more way to deliver white-glove experiences for Mississippi customers. We’ll handle heavy call volumes and increased infrastructure demand—guaranteed.

Mississippi Call Center Services by City

This Gulf Coast state draws in business opportunities related to agriculture, fishing, education, and manufacturing. Visitors can enjoy small-town, southern American cities and cultural experiences.

  • Biloxi
  • Columbus
  • Gulfport
  • Jackson
  • Laurel
  • Ocean Springs
  • Pascagoula
  • Tupelo

Our Mississippi Call Center Service Stats

Mississippi clients choose us for industry-leading response rates and exceptional quality assurance scores.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Mississippi Clients Are Saying

Mississippi Call Center FAQs

TeleDirect is a 24/7 U.S. based call center for clients in Mississippi. With inbound and outbound options, we help you save time and help you grow revenue through new sales opportunities.

Call centers are inbound, outbound, or blended. As an extension of your company, TeleDirect offers multiple services to help you take advantage of every opportunity.

TeleDirect’s trained and specialized agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to each new caller or opportunity.

At TeleDirect, our average time to answer is only 11 seconds. Agents reduce caller wait and handling times to deliver better experiences all-around.

On average, our monthly call center call volume is 9,400 calls. This equates to 300+ calls daily. We score nearly 1,700 calls to ensure exceptional results.

American stars

A US based call center that helps you quickly solve business needs.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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