We are here to help you reduce costs and take the headache out of running internal call center operations. Cut out the middleman and work directly with our inbound call center and outbound call center experts in Mississippi or anywhere throughout the US.
Never miss additional opportunities to convert customers and close deals in Mississippi. Outbound specialists are trained to handle strategic callbacks, lead follow-ups, and satisfaction surveys.
Customer needs don’t stop at 5:00 p.m. Provide your Mississippi customers with extended support at any time, and keep your service options flowing smoothly.
Outsourced IT support is one more way to deliver white-glove experiences for Mississippi customers. We’ll handle heavy call volumes and increased infrastructure demand—guaranteed.
This Gulf Coast state draws in business opportunities related to agriculture, fishing, education, and manufacturing. Visitors can enjoy small-town, southern American cities and cultural experiences.
Mississippi clients choose us for industry-leading response rates and exceptional quality assurance scores.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
TeleDirect is a 24/7 U.S. based call center for clients in Mississippi. With inbound and outbound options, we help you save time and help you grow revenue through new sales opportunities.
Call centers are inbound, outbound, or blended. As an extension of your company, TeleDirect offers multiple services to help you take advantage of every opportunity.
TeleDirect’s trained and specialized agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to each new caller or opportunity.
At TeleDirect, our average time to answer is only 11 seconds. Agents reduce caller wait and handling times to deliver better experiences all-around.
On average, our monthly call center call volume is 9,400 calls. This equates to 300+ calls daily. We score nearly 1,700 calls to ensure exceptional results.