Inbound Call Center
Dedicated inbound call center agents provide top-notch experiences for customers.
Outbound Call Center
Outbound business solutions delivered by highly-trained, results-driven agents.
A 24/7 U.S. Based Contact Center
#1 US based call center solutions for businesses in The Magnolia State of Mississippi. We provide an exceptional customer experience that helps you scale your business and increase revenue.
We are here to help you reduce costs and take the headache out of running internal call center operations. Cut out the middleman and work directly with our inbound call center and outbound call center experts in Mississippi or anywhere throughout the US.
Dedicated inbound call center agents provide top-notch experiences for customers.
Outbound business solutions delivered by highly-trained, results-driven agents.
Experience genuine call engagement that converts prospects into happy customers.
Gather in-depth, valuable market insights from agents who specialize in info-sourcing.
As an extension of your company, we deliver professionalism and expertise to your VIPs.
Outsourced tech support grows business in Rhode Island through managed IT services.
Enjoy 24/7/365 service with high agent uptimes to serve your customers.
Never forget a pre-scheduled call for your customers’ convenience.
Mississippi businesses thrive in industries like agriculture, manufacturing, healthcare and tourism that require strong, reliable customer service. TeleDirect’s 24/7 Mississippi call center solutions make sure that businesses stay connected with their customers while growing their bottom line.
From manufacturers in Jackson to fishing and tourism businesses on the Gulf Coast, TeleDirect provides professional call center services tailored to Mississippi’s unique industries. Our highly trained inbound agents handle customer interactions with precision, ensuring smooth operations day and night.
IT challenges can slow down businesses, whether in healthcare, logistics or finance. TeleDirect’s Tier 1 IT and help desk support provides Mississippi businesses seamless troubleshooting and technical assistance to improve operational efficiency.
Mississippi is home to a strong industrial sector, agribusiness and a thriving tourism industry, all of which rely on efficient communication. To help these businesses stay focused, our Mississippi call center solutions have an average wait time of 11 seconds and a quality assurance score of 98%.Â
We offer expert services tailored to your needs:
U.S.-based, native English-speaking agents: Professional communication that represents your brand.
Inbound call support: Seamless handling of customer inquiries to enhance satisfaction.
Outbound campaigns: Targeted outreach to expand your customer base and increase revenue.
IT and help desk support: Reliable technical solutions to keep operations running smoothly.
Lead Qualification: Engage prospects with timely, conversion-focused strategies.
Customer service and retention: Round-the-clock support to maintain loyalty and lasting relationships.
Mississippi’s economy is built on strong industries, hard-working businesses and customer-focused service. TeleDirect’s scalable solutions provide the support, reliability and expertise Mississippi businesses need to thrive. Whether you’re expanding a manufacturing business in Tupelo or running a fast-paced tourism company in Biloxi, we’re here to help.Â
If you’re ready for a Mississippi call center, contact TeleDirect today to get started!
This Gulf Coast state draws in business opportunities related to agriculture, fishing, education, and manufacturing. Visitors can enjoy small-town, southern American cities and cultural experiences.
Mississippi clients choose us for industry-leading response rates and exceptional quality assurance scores.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
TeleDirect is a 24/7 U.S. based call center for clients in Mississippi. With inbound and outbound options, we help you save time and help you grow revenue through new sales opportunities.
Call centers are inbound, outbound, or blended. As an extension of your company, TeleDirect offers multiple services to help you take advantage of every opportunity.
TeleDirect’s trained and specialized agents handle nearly 10,000 calls daily. We respond with speed, precision, and professionalism to each new caller or opportunity.
At TeleDirect, our average time to answer is only 11 seconds. Agents reduce caller wait and handling times to deliver better experiences all-around.
A US based call center that helps you quickly solve business needs.
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Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
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