A 24/7 U.S. Based Contact Center

Kansas City Call Center Services

High quality, US-based call center agents serving Kansas City businesses. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

We are here to help you reduce costs and take the frustration out of running internal call center operations. Remove the middleman, and work directly with our inbound call center and outbound call center experts in Kansas or anywhere throughout the US.

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Inbound Call Center

Take advantage of dedicated inbound call agents that specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries.

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Customer Service

Flexible and scalable customer service options provide expert knowledge to your customers.

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Telesales and Upsells

Benefit your bottom line with a proven upsell structure that really works.

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Reservation Services

Book for insurance, marketing, education, and other needs through expert inbound representatives.

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Market Research

Leverage your Kansas business opportunities with in-depth customer data.

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Tier I Tech Support

Outsourced tech support boosts business in Kansas with managed IT services.

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Customer Retention

Address customer concerns and questions in real-time with outsourced service options.

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Retain Direct Business

With client retention solutions specific for Kansas businesses, we’ll help you keep the clients you have with trustworthy, honest experiences.

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Handle Pressing Business

From regular sales campaigns to high volume call periods in your Kansas-based business, proven outbound B2B services leverage the latest technology to give you the advantage.

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Streamline Operations Across Industries

TeleDirect also offers Seminar Edge, a full-scale reservation platform to further assist Kansas call center customers in marketing, insurance, finance, or other key industries.

Kansas Call Center Services by City

Deep in the heart of the US, Kansas is praised for its natural beauty, rolling hills, and riverfronts. Kansas is also attracts visitors for its barbecue scene, professional sports, and college life.

  • Abilene
  • Arkansas City
  • Emporia
  • Great Bend
  • Kansas City
  • Leavenworth
  • Topeka
  • Wichita

Our Kansas Call Center Service Stats

Kansas clients choose us for professional B2B service options and user-friendly call center operations.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Kansas Clients Are Saying

Kansas Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Kansas businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.

TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.

TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.

Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Kansas clients seek for growth.

American stars

Accelerate your Kansas business with the #1 American call center.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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