We are here to help you reduce costs and take the frustration out of running internal call center operations. Remove the middleman, and work directly with our inbound call center and outbound call center experts in Kansas or anywhere throughout the US.
From regular sales campaigns to high volume call periods in your Kansas-based business, proven outbound B2B services leverage the latest technology to give you the advantage.
TeleDirect also offers Seminar Edge, a full-scale reservation platform to further assist Kansas call center customers in marketing, insurance, finance, or other key industries.
Deep in the heart of the US, Kansas is praised for its natural beauty, rolling hills, and riverfronts. Kansas is also attracts visitors for its barbecue scene, professional sports, and college life.
Kansas clients choose us for professional B2B service options and user-friendly call center operations.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Kansas businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Kansas clients seek for growth.