Inbound Call Center
Take advantage of dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Kansas City Call Center Services
High quality, US-based call center agents serving Kansas City businesses. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
We are here to help you reduce costs and take the frustration out of running internal call center operations. Remove the middleman, and work directly with our inbound call center and outbound call center experts in Kansas or anywhere throughout the US.
Customer Service
Flexible and scalable customer service options provide expert knowledge to your customers.
Telesales and Upsells
Benefit your bottom line with a proven upsell structure that really works.
Reservation Services
Book for insurance, marketing, education, and other needs through expert inbound representatives.
Market Research
Leverage your Kansas business opportunities with in-depth customer data.
Tier I Tech Support
Outsourced tech support boosts business in Kansas with managed IT services.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Retain Direct Business
With client retention solutions specific for Kansas businesses, we’ll help you keep the clients you have with trustworthy, honest experiences.
Handle Pressing Business
From regular sales campaigns to high volume call periods in your Kansas-based business, proven outbound B2B services leverage the latest technology to give you the advantage.
Streamline Operations Across Industries
TeleDirect also offers Seminar Edge, a full-scale reservation platform to further assist Kansas call center customers in marketing, insurance, finance, or other key industries.
Kansas Call Center Services by City
Deep in the heart of the US, Kansas is praised for its natural beauty, rolling hills, and riverfronts. Kansas is also attracts visitors for its barbecue scene, professional sports, and college life.
- Abilene
- Arkansas City
- Emporia
- Great Bend
- Kansas City
- Leavenworth
- Topeka
- Wichita
Our Kansas Call Center Service Stats
Kansas clients choose us for professional B2B service options and user-friendly call center operations.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Kansas Clients Are Saying
Kansas Call Center FAQs
Who is the best call center service provider Kansas?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Kansas businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Kansas?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Kansas call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Kansas call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
What is the average call volume per day at the Kansas call center?
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Kansas clients seek for growth.
Accelerate your Kansas business with the #1 American call center.
Our Accreditations
