Inbound Call Center
Highly trained inbound call center agents offer top-notch customer service interactions.
Outbound Call Center
Run outbound business campaigns with ease thanks to our results-driven agents.
A 24/7 U.S. Based Contact Center
California Call Center
Your #1 call center in California. Save money, reduce internal stress, and grow your business with TeleDirect.
- #1 US Based Call Center
- Best contact centers in California for market research
- The best call centers in California for highly trained experts
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect helps you reduce operational costs and eliminate the stress of running internal call center operations. Our highly trained inbound call center and outbound call center experts are here to serve California customers.
Customer Service
Agile and scalable customer support provides reliable experience and industry knowledge.
Market Research
Collect valuable market data and customer profiles from agents who specialize in info-sourcing.
Direct Response & Media Support
Simplifying your marketing spend and advertising channels using brand-focused communication.
Lead Qualification
Get qualified leads through cost-effective and conversion-based B2B lead qualification tactics in California.
Reservation Services
Our expert reps can help you streamline seminars, conferences, and open enrollment.
Customer Retention
Reduce attrition with dedicated resources to address every concern or question.
Enhance Multichannel Marketing Success
Looking for a marketing partner in the tech hub of America? TeleDirect can help you expand your marketing solutions to connect you with audiences across channels. From TV campaigns to online touchpoints, our agents can provide communications strategies that increase your ROI and improve campaign outcomes.
Turn Prospects Into Customers
TeleDirect’s California call centers are here to make sure you don’t miss leads or opportunities. Our lead qualification and pipeline management ensure your prospects are qualified and converted into valuable customers.
Deliver Personalized Customer Experiences
Personalized customer service is the key to long-term retention. TeleDirect offers diverse and customized responses to address your customer’s concerns. Our California call center services make sure that every interaction is meaningful and that customers are happy.
Discover the TeleDirect Advantage
Handling close to 10,000 calls each day, TeleDirect’s California call centers provide fast, reliable service that keeps your customers engaged and satisfied. Our scalable solutions adapt to your business needs, helping you enhance operational efficiency, strengthen customer retention and drive sustainable growth across California’s dynamic industries.
We provide customized support with the following:
- U.S.-based, native English-speaking agents: Clear, professional communication to meet your customers’ needs.
- Inbound call support: Seamless inquiry management that enhances satisfaction.
- Outbound campaigns: Strategic outreach to drive growth and expand your customer base.
- IT and help desk support: Reliable technical solutions to keep your operations running smoothly.
- Lead qualification: Timely engagement with prospects to maximize conversion rates.
- Customer service and retention: 24/7 support to maintain strong relationships and loyalty.
Whether you’re based in Silicon Valley’s tech scene or the entertainment capital of Los Angeles, TeleDirect integrates seamlessly with your team. We help California businesses thrive by delivering solutions tailored to your industry and customer base.
Contact TeleDirect today to see how our California call center solutions can take your business to the next level.
California Call Center Services by City
The Golden State of California attracts Fortune 500 companies and startups alike. With stunning landscapes, miles of Pacific coastline, and entertainment outlets, it’s a destination for everyone.
- Anaheim
- Bakersfield
- Carlsbad
- Hollywood
- Los Angeles
- Orange
- San Diego
- San Francisco
Our California Call Center Service Stats
California clients choose TeleDirect because of our stellar performance and range of inbound and outbound services.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What California Clients Are Saying
California Call Center FAQs
Who is the best call center service provider California?
TeleDirect is a U.S. based call center for clients in California. With 24/7 inbound and outbound options, we’re the best choice to help your business save resources and achieve growth.
What are the 3 types of call centers in California?
Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your California company and has multiple services to help you achieve new goals.
How many calls can TeleDirect California call center handle?
TeleDirect’s skilled agents can handle nearly 10,000 calls each day. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in California call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the California call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily.
A U.S. based call center that “wows” your customers with high-level support and expertise.
