
Inbound Call Center
Highly trained inbound call center agents offer top-notch customer service interactions.

Outbound Call Center
Run outbound business campaigns with ease thanks to our results-driven agents.
A 24/7 U.S. Based Contact Center
Your #1 call center in California. Save money, reduce internal stress, and grow your business with TeleDirect.
TeleDirect helps you reduce operational costs and eliminate the stress of running internal call center operations. Our highly trained inbound call center and outbound call center experts are here to serve California customers.
Highly trained inbound call center agents offer top-notch customer service interactions.
Run outbound business campaigns with ease thanks to our results-driven agents.
Agile and scalable customer support provides reliable experience and industry knowledge.
Collect valuable market data and customer profiles from agents who specialize in info-sourcing.
Simplifying your marketing spend and advertising channels using brand-focused communication.
Get qualified leads through cost-effective and conversion-based B2B lead qualification tactics in California.
Our expert reps can help you streamline seminars, conferences, and open enrollment.
Reduce attrition with dedicated resources to address every concern or question.
Looking for a marketing partner in the tech hub of America? TeleDirect can help you expand your marketing solutions to connect you with audiences across channels. From TV campaigns to online touchpoints, our agents can provide communications strategies that increase your ROI and improve campaign outcomes.
TeleDirect’s California call centers are here to make sure you don’t miss leads or opportunities. Our lead qualification and pipeline management ensure your prospects are qualified and converted into valuable customers.
Personalized customer service is the key to long-term retention. TeleDirect offers diverse and customized responses to address your customer’s concerns. Our California call center services make sure that every interaction is meaningful and that customers are happy.
Handling close to 10,000 calls each day, TeleDirect’s California call centers provide fast, reliable service that keeps your customers engaged and satisfied. Our scalable solutions adapt to your business needs, helping you enhance operational efficiency, strengthen customer retention and drive sustainable growth across California’s dynamic industries.
We provide customized support with the following:
Whether you’re based in Silicon Valley’s tech scene or the entertainment capital of Los Angeles, TeleDirect integrates seamlessly with your team. We help California businesses thrive by delivering solutions tailored to your industry and customer base.
Contact TeleDirect today to see how our California call center solutions can take your business to the next level.
The Golden State of California attracts Fortune 500 companies and startups alike. With stunning landscapes, miles of Pacific coastline, and entertainment outlets, it’s a destination for everyone.
California clients choose TeleDirect because of our stellar performance and range of inbound and outbound services.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
TeleDirect is a U.S. based call center for clients in California. With 24/7 inbound and outbound options, we’re the best choice to help your business save resources and achieve growth.
Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your California company and has multiple services to help you achieve new goals.
TeleDirect’s skilled agents can handle nearly 10,000 calls each day. We respond with speed, precision, and professionalism to every caller or opportunity.
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily.
A U.S. based call center that “wows” your customers with high-level support and expertise.
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Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
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