Inbound Call Center
Our dedicated inbound call center specialists focus on results-driven performance.
Outbound Call Center
Comprehensive outbound services cater to any business need, across multiple industries.
A 24/7 U.S. Based Contact Center
The best call center in Texas for business growth. Enjoy our top-rated customer experience to easily scale your revenue in the Lonestar State.
TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Texas customers.
Our dedicated inbound call center specialists focus on results-driven performance.
Comprehensive outbound services cater to any business need, across multiple industries.
Finetune your printed marketing and online advertising using brand-focused communication.
Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.
Let us handle seamless enrollment for your Texas seminars, conferences, and even open enrollment.
Capitalize on incoming business opportunities by connecting with leads at the right moments.
Access a support structure that’s built with secure infrastructure and attention to detail.
We’ll identify the right opportunities for expanded sales opportunities to help you be more strategic.
Worried about outsourcing your Texas call center needs? Let TeleDirect take the reins. Our agents are highly trained and have expertise across many industries, like healthcare, finance and insurance. Our U.S.-based team delivers exceptional service that reflects your brand and builds trust with every interaction.
Expand your Texas customer base with call center solutions designed to improve retention and reduce attrition. TeleDirect combines personalized communication strategies with top-tier delivery methods to ensure your customers remain engaged and satisfied.
Take your sales to the next level with TeleDirect’s strategic outbound solutions. Our expert team helps Texas businesses grow revenue through efficient lead qualification, targeted outreach and optimized customer engagement — all tailored to your unique goals.
TeleDirect’s Texas call center solutions are designed to transform your business operations. With Texas call centers handling nearly 10,000 calls every month, we guarantee prompt and professional responses that create positive customer experiences. Every interaction strengthens your reputation and builds loyalty.
We also enhance your business with the following:
U.S.-based, native English-speaking agents: Clear, professional communication to meet your customers’ needs.
Inbound call support: Results-driven solutions for seamless inquiry management.
Outbound campaigns: Strategically designed outreach to boost growth across industries.
IT and help desk support: Reliable technical assistance to resolve challenges effectively.
Lead qualification: Timely engagement with potential clients to increase conversions.
Customer service and retention: Round-the-clock support to ensure satisfaction and loyalty.
TeleDirect is more than just a call center; we’re a partner dedicated to your success. Whether inbound or outbound, our expert agents work as an extension of your team and provide innovative solutions and meaningful interactions at every step. Let us help your Texas business thrive with services as dynamic and reliable as the Lone Star State.
Contact TeleDirect today and experience the difference firsthand.
The huge state of Texas offers its own unique culture and southwestern heritage. It’s home to numerous cities, ranches, sporting venues, food destinations, and large scale corporations.
Texas clients choose TeleDirect for revenue-boosting capabilities and personalized customer support.
Key Client Average Speed to Answer (ASA)
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Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
With 24/7 inbound and outbound options, TeleDirect is the best solution for Texas businesses. We strive to help your business save resources and achieve growth at scale.
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Texas company and has multiple services to help you achieve new goals.
TeleDirect’s highly trained agents handle nearly 10,000 calls each day. We respond with speed, precision, and professionalism to every caller or opportunity.
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
An American Call Center you can trust to grow your business revenue.
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Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
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