A 24/7 U.S. Based Contact Center

Texas Call Center Services

The best call center in Texas for business growth. Enjoy our top-rated customer experience to easily scale your revenue in the Lonestar State.

  • #1 US Based Call Center
  • Bext contact centers in Texas for inbound support
  • Top Call Center in Texas for customer retention

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Texas customers.

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Inbound Call Center

Our dedicated inbound call center specialists focus on results-driven performance.

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Outbound Call Center

Comprehensive outbound services cater to any business need, across multiple industries.

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Direct Response & Media Support

Finetune your printed marketing and online advertising using brand-focused communication.

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Customer Retention

Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.

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Reservation Services

Let us handle seamless enrollment for your Texas seminars, conferences, and even open enrollment.

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Lead Generation

Capitalize on incoming business opportunities by connecting with leads at the right moments.

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Customer Service

Access a support structure that’s built with secure infrastructure and attention to detail.

Telesales & Upsells

We’ll identify the right opportunities for expanded sales opportunities to help you be more strategic.

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Leave the Stress Behind

Nervous about outsourcing your Texas call center needs? Don’t be! Reps undergo rigorous selection and training so that we can represent your brand and bring your vision to life.

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Optimize Call Performance

Grow your Texas customer base with personalized attention and delivery methods. TeleDirect helps you increase retention and eliminate attrition due to lack of resources.

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Increase Your Bottom Line

With professional help and strategic thinking, you’ll be amazed at what your Texas business is capable of. Grow your sales and revenue opportunities with expert outbound advice.

Texas Call Center Services by City

The huge state of Texas offers its own unique culture and southwestern heritage. It’s home to numerous cities, ranches, sporting venues, food destinations, and large scale corporations.

  • Abilene
  • Austin
  • Corpus Christi
  • Dallas
  • Houston
  • Lubbock
  • Pasadena
  • San Antonio

Our Texas Call Center Service Stats

Texas clients choose TeleDirect for revenue-boosting capabilities and personalized customer support.

11 sec

Key Client Average Speed to Answer (ASA)


Dedicated Client Call Quality Assurance Score


Calls Monitored and Scored Monthly

What Texas Clients Are Saying

Texas Call Center FAQs

With 24/7 inbound and outbound options, TeleDirect is the best solution for Texas businesses. We strive to help your business save resources and achieve growth at scale.

Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Texas company and has multiple services to help you achieve new goals.

TeleDirect’s highly trained agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.

TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.

TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.

American stars

An American Call Center you can trust to grow your business revenue.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
Learn More or Get Started

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  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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