Inbound Call Center
Our dedicated inbound call center specialists focus on results-driven performance.
Outbound Call Center
Comprehensive outbound services cater to any business need, across multiple industries.
A 24/7 U.S. Based Contact Center
Texas Call Center Services
The best call center in Texas for business growth. Enjoy our top-rated customer experience to easily scale your revenue in the Lonestar State.
- #1 US Based Call Center
- Bext contact centers in Texas for inbound support
- Top Call Center in Texas for customer retention
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Texas customers.
Direct Response & Media Support
Finetune your printed marketing and online advertising using brand-focused communication.
Customer Retention
Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.
Reservation Services
Let us handle seamless enrollment for your Texas seminars, conferences, and even open enrollment.
Lead Qualification
Capitalize on incoming business opportunities by connecting with leads at the right moments.
Customer Service
Access a support structure that’s built with secure infrastructure and attention to detail.
Telesales & Upsells
We’ll identify the right opportunities for expanded sales opportunities to help you be more strategic.
Outsourcing Made Easy for Texas Call Centers
Worried about outsourcing your Texas call center needs? Let TeleDirect take the reins. Our agents are highly trained and have expertise across many industries, like healthcare, finance and insurance. Our U.S.-based team delivers exceptional service that reflects your brand and builds trust with every interaction.
Elevate Your Call Center Performance
Expand your Texas customer base with call center solutions designed to improve retention and reduce attrition. TeleDirect combines personalized communication strategies with top-tier delivery methods to ensure your customers remain engaged and satisfied.
Boost Your Texas Business Revenue
Take your sales to the next level with TeleDirect’s strategic outbound solutions. Our expert team helps Texas businesses grow revenue through efficient lead qualification, targeted outreach and optimized customer engagement — all tailored to your unique goals.
Discover the TeleDirect Difference
TeleDirect’s Texas call center solutions are designed to transform your business operations. With Texas call centers handling nearly 10,000 calls every month, we guarantee prompt and professional responses that create positive customer experiences. Every interaction strengthens your reputation and builds loyalty.
We also enhance your business with the following:
U.S.-based, native English-speaking agents: Clear, professional communication to meet your customers’ needs.
Inbound call support: Results-driven solutions for seamless inquiry management.
Outbound campaigns: Strategically designed outreach to boost growth across industries.
IT and help desk support: Reliable technical assistance to resolve challenges effectively.
Lead qualification: Timely engagement with potential clients to increase conversions.
Customer service and retention: Round-the-clock support to ensure satisfaction and loyalty.
TeleDirect is more than just a call center; we’re a partner dedicated to your success. Whether inbound or outbound, our expert agents work as an extension of your team and provide innovative solutions and meaningful interactions at every step. Let us help your Texas business thrive with services as dynamic and reliable as the Lone Star State.
Contact TeleDirect today and experience the difference firsthand.
Texas Call Center Services by City
The huge state of Texas offers its own unique culture and southwestern heritage. It’s home to numerous cities, ranches, sporting venues, food destinations, and large scale corporations.
- Abilene
- Austin
- Corpus Christi
- Dallas
- Houston
- Lubbock
- Pasadena
- San Antonio
Our Texas Call Center Service Stats
Texas clients choose TeleDirect for revenue-boosting capabilities and personalized customer support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
What Texas Clients Are Saying
Texas Call Center FAQs
Who is the best call center service provider in Texas?
With 24/7 inbound and outbound options, TeleDirect is the best solution for Texas businesses. We strive to help your business save resources and achieve growth at scale.
What are the 3 types of call centers in Texas?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Texas company and has multiple services to help you achieve new goals.
How many calls can TeleDirect Texas call center handle?
TeleDirect’s highly trained agents handle nearly 10,000 calls each day. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a Texas call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
An American Call Center you can trust to grow your business revenue.
