Inbound Call Center
Our dedicated inbound call center specialists focus on results-driven performance.
Outbound Call Center
Comprehensive outbound services cater to any business need, across multiple industries.
A 24/7 U.S. Based Contact Center
Texas Call Center Services
The best call center in Texas for business growth. Enjoy our top-rated customer experience to easily scale your revenue in the Lonestar State.
- #1 US Based Call Center
- Bext contact centers in Texas for inbound support
- Top Call Center in Texas for customer retention
VERIFIED COMPANY
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Texas customers.
Direct Response & Media Support
Finetune your printed marketing and online advertising using brand-focused communication.
Customer Retention
Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.
Reservation Services
Let us handle seamless enrollment for your Texas seminars, conferences, and even open enrollment.
Lead Generation
Capitalize on incoming business opportunities by connecting with leads at the right moments.
Customer Service
Access a support structure that’s built with secure infrastructure and attention to detail.
Telesales & Upsells
We’ll identify the right opportunities for expanded sales opportunities to help you be more strategic.
Leave the Stress Behind
Nervous about outsourcing your Texas call center needs? Don’t be! Reps undergo rigorous selection and training so that we can represent your brand and bring your vision to life.
Optimize Call Performance
Grow your Texas customer base with personalized attention and delivery methods. TeleDirect helps you increase retention and eliminate attrition due to lack of resources.
Increase Your Bottom Line
With professional help and strategic thinking, you’ll be amazed at what your Texas business is capable of. Grow your sales and revenue opportunities with expert outbound advice.
Texas Call Center Services by City
The huge state of Texas offers its own unique culture and southwestern heritage. It’s home to numerous cities, ranches, sporting venues, food destinations, and large scale corporations.
- Abilene
- Austin
- Corpus Christi
- Dallas
- Houston
- Lubbock
- Pasadena
- San Antonio
Our Texas Call Center Service Stats
Texas clients choose TeleDirect for revenue-boosting capabilities and personalized customer support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Texas Clients Are Saying
Texas Call Center FAQs
Who is the best call center service provider in Texas?
With 24/7 inbound and outbound options, TeleDirect is the best solution for Texas businesses. We strive to help your business save resources and achieve growth at scale.
What are the 3 types of call centers in Texas?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Texas company and has multiple services to help you achieve new goals.
How many calls can TeleDirect Texas call center handle?
TeleDirect’s highly trained agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a Texas call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the Texas call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
An American Call Center you can trust to grow your business revenue.
Our Accreditations
