
Inbound Call Center
Get uninterrupted access to our dedicated inbound call agents who specialize in your needs.

Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries—ideal for the Sunshine State.
A 24/7 U.S. Based Contact Center
The best call center in Florida. Our exceptional customer-focused services help you scale your business and create opportunities.
TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts in Florida will help expand your reach.
Get uninterrupted access to our dedicated inbound call agents who specialize in your needs.
TeleDirect supports outbound growth goals across multiple state industries—ideal for the Sunshine State.
Our scalable service options offer trusted experience and support to your customer base.
Get qualified leads through cost-effective and conversion-based B2B lead qualification tactics in Florida.
Book for insurance, marketing, education, and other needs through expert inbound representatives.
Leverage your Florida business opportunities with in-depth customer data.
Outsourced tech support boosts business in Florida with managed IT services.
Address customer concerns and questions in real-time with outsourced service options.
Are you looking for a dependable call center in Florida? TeleDirect provides 24/7 inbound and outbound support tailored to meet the unique needs of your business — wherever it is in the Sunshine State. Whether you’re handling high call volumes or wanting to improve customer engagement, our U.S.-based agents are trained to handle every interaction flawlessly.
Do you need to attract more repeat customers than Florida’s sandy beaches? At TeleDirect, we provide call center services that can maintain and grow customer loyalty and brand recognition.
TeleDirect’s Florida call centers help reduce business costs and enhance customer satisfaction. From lead qualification to appointment scheduling, TeleDirect is here to do it all. We offer a scalable and customizable solution to fit your exact needs.
Contact us today to learn how TeleDirect’s Florida call center solutions can transform your business. Every call is an opportunity for us to improve your reputation and create a lasting and trusting customer base.Â
We also help maintain your reputation by offering the following:
U.S.-based, native English-speaking agents
Inbound call support: Results-driven agents manage customer inquiries with precision.
Outbound campaigns: Expand your reach by connecting with key prospects.
IT and help desk support: Resolve technical challenges through reliable managed services.
Lead qualification: Engage potential clients at the right time to maximize growth.
Customer service and retention: Provide trusted support 24/7, which ensures long-term satisfaction.
At TeleDirect, we deliver more than just call center services. We provide a partnership built on exceptional communication and commitment to your success. TeleDirect can integrate with your business and become an extension of your team. Our dedicated, native English-speaking team is here to deliver meaningful interactions and exceptional customer experiences.
Let our Florida call centers serve your needs and help you advance in your industry. Contact us today!
The Sunshine State draws in millions of tourists, visitors, and new residents each year. With thriving business ventures across multiple industries, Florida business leaders need options for expansion, revenue, and positive experiences.
Florida clients choose us for positive customer relationships and proven outbound tactics.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Florida businesses. We offer flexible and scalable solutions that help you save time and resources.
Call centers are typically inbound, outbound, or a blended model. At TeleDirect, you’ll have access to all of these services so that you can expand your customer reach and save money.
TeleDirect’s highly trained agents handle close to 10,000 calls each day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
A professional US based call center to grow your business.
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Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
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