Inbound Call Center
Benefit from a team of dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Minnesota Call Center Services
#1 US based call center solutions for businesses in the North Star State of Minnesota. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
We are here to help you reduce costs and take the frustration out of running internal call center operations. Remove the middleman, and work directly with our inbound call center and outbound call center experts in Minnesota or anywhere throughout the US.
Customer Service
Flexible and scalable customer service options provide trustworthy experience to your most valued clients.
Market Research
Leverage new Minnesota business opportunities with in-depth customer data and outbound insights.
Direct Response & Media Support
Finetune your printed marketing and online advertising using expert communication strategies.
Seminar & Event Registration
Help Minnesota tourists and attendees register with less stress and greater satisfaction.
Tier I Tech Support
Outsourced technical assistance boosts business in Minnesota through managed IT services.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Retain Your MVPs
Attracting new prospects is helpful, but keeping Minnesota customers happy is a top priority. Give your business a competitive advantage with attentive customer service options.
Be More Productive with Support
Troubleshooting customer IT issues puts a strain on your Minnesota IT resources and tech teams, causing unnecessary stress. Avoid bottlenecks with outsourced support and managed IT services.
Serve Diverse Industries
TeleDirect provides Seminar Edge, a full-scale reservation platform to create a user-friendly experience for Minnesota call center clients, regardless of whether they work in marketing, insurance, or other key industries.
Minnesota Call Center Services by City
Minnesota attracts workers in the areas of manufacturing, life sciences, and agriculture. Despite a cold winter season, visitors enjoy thousands of lakefront properties, attractions like the Mall of America, and sporting events.
- Alexandria
- Brainerd
- Duluth
- Hastings
- Minneapolis
- Moorhead
- Saint Paul
- Stillwater
Our Minnesota Call Center Service Stats
Our Minnesota clients choose us for professionalism and expert-level support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Minnesota Clients Are Saying
Minnesota Call Center FAQs
Who is the best call center service provider in Minnesota?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Minnesota businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Minnesota?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Minnesota call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Minnesota call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
What is the average number of calls per day at the Minnesota call center?
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Minnesota clients seek for growth.
Enjoy professional US based call center outsourcing in the state of Minnesota.
Our Accreditations
