A 24/7 U.S. Based Contact Center

Minnesota Call Center Services

#1 US based call center solutions for businesses in the North Star State of Minnesota. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

We are here to help you reduce costs and take the frustration out of running internal call center operations. Remove the middleman, and work directly with our inbound call center and outbound call center experts in Minnesota or anywhere throughout the US.

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Inbound Call Center

Benefit from a team of dedicated inbound call agents that specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries.

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Customer Service

Flexible and scalable customer service options provide trustworthy experience to your most valued clients.

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Market Research

Leverage new Minnesota business opportunities with in-depth customer data and outbound insights.

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Direct Response & Media Support

Finetune your printed marketing and online advertising using expert communication strategies.

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Seminar & Event Registration

Help Minnesota tourists and attendees register with less stress and greater satisfaction.

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Tier I Tech Support

Outsourced technical assistance boosts business in Minnesota through managed IT services.

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Customer Retention

Address customer concerns and questions in real-time with outsourced service options.

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Retain Your MVPs

Attracting new prospects is helpful, but keeping Minnesota customers happy is a top priority. Give your business a competitive advantage with attentive customer service options.

Technical Support

Be More Productive with Support

Troubleshooting customer IT issues puts a strain on your Minnesota IT resources and tech teams, causing unnecessary stress. Avoid bottlenecks with outsourced support and managed IT services.

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Serve Diverse Industries

TeleDirect provides Seminar Edge, a full-scale reservation platform to create a user-friendly experience for Minnesota call center clients, regardless of whether they work in marketing, insurance, or other key industries.

Minnesota Call Center Services by City

Minnesota attracts workers in the areas of manufacturing, life sciences, and agriculture. Despite a cold winter season, visitors enjoy thousands of lakefront properties, attractions like the Mall of America, and sporting events.

  • Alexandria
  • Brainerd
  • Duluth
  • Hastings
  • Minneapolis
  • Moorhead
  • Saint Paul
  • Stillwater

Our Minnesota Call Center Service Stats

Our Minnesota clients choose us for professionalism and expert-level support.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Minnesota Clients Are Saying

Minnesota Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Minnesota businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.

TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.

TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.

Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Minnesota clients seek for growth.

American stars

Enjoy professional US based call center outsourcing in the state of Minnesota.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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