Inbound Call Center
Take advantage of dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Montana Call Center Services
#1 US based call center solutions for businesses in The Treasure State of Montana. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts will help expand your brand’s reach.
Customer Service
Flexible and scalable customer service options provide trusted experience and knowledge.
Seminar & Event Registration
Help Montana tourists and attendees register with less stress and greater satisfaction.
Order Processing
Collect new business orders with peace of mind through our PCI-compliant strategy.
Market Research
Leverage your Montana business opportunities with in-depth customer data and feedback.
Tier I Tech Support
Outsourced tech support boosts business in Montana with managed IT services.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Retain More Business
Attracting new prospects is essential, but businesses also need to retain and keep Montana customers. Give your business a competitive advantage with attentive customer service.
Become Efficient with Support
Troubleshooting customer IT issues can put stress on your Montana resources and tech teams. Avoid bottlenecks with our outsourced support and managed IT services.
Discover Real-Time Feedback
Don’t waste valuable time simply guessing what your ideal buyer is thinking in Montana. Get clear answers and actionable data with our proven outbound feedback methods.
Montana Call Center Services by City
Montana is mostly identified by its vast natural landscapes and scenic beauty, including Yellowstone National Park and the Rocky Mountains. Tourism, agriculture, and conservation are draws for business.
- Billings
- Bozeman
- Butte
- Dillon
- Fort Benton
- Helena
- Miles City
- Missoula
Our Montana Call Center Service Stats
Montana clients choose us for attentive customer services and results-driven outbound processes.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Montana Clients Are Saying
Montana Call Center FAQs
Who is the best call center service provider in Montana?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Montana businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Montana?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Montana call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Montana call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
What is the average call volume per day at the Montana call center?
Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Montana clients seek for growth.
Choose an American call center to serve your business priorities.
Our Accreditations
