A 24/7 U.S. Based Contact Center

Montana Call Center Services

#1 US based call center solutions for businesses in The Treasure State of Montana. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect reduces operational costs and removes the stress of running internal call center operations on your own. Highly trained inbound call center and outbound experts will help expand your brand’s reach.

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Inbound Call Center

Take advantage of dedicated inbound call agents that specialize in your needs.

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Outbound Call Center

TeleDirect supports outbound growth goals across multiple state industries.

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Customer Service

Flexible and scalable customer service options provide trusted experience and knowledge.

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Seminar & Event Registration

Help Montana tourists and attendees register with less stress and greater satisfaction.

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Order Processing

Collect new business orders with peace of mind through our PCI-compliant strategy.

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Market Research

Leverage your Montana business opportunities with in-depth customer data and feedback.

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Tier I Tech Support

Outsourced tech support boosts business in Montana with managed IT services.

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Customer Retention

Address customer concerns and questions in real-time with outsourced service options.

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Retain More Business

Attracting new prospects is essential, but businesses also need to retain and keep Montana customers. Give your business a competitive advantage with attentive customer service.

Technical Support

Become Efficient with Support

Troubleshooting customer IT issues can put stress on your Montana resources and tech teams. Avoid bottlenecks with our outsourced support and managed IT services.

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Discover Real-Time Feedback

Don’t waste valuable time simply guessing what your ideal buyer is thinking in Montana. Get clear answers and actionable data with our proven outbound feedback methods.

Montana Call Center Services by City

Montana is mostly identified by its vast natural landscapes and scenic beauty, including Yellowstone National Park and the Rocky Mountains. Tourism, agriculture, and conservation are draws for business.

  • Billings
  • Bozeman
  • Butte
  • Dillon
  • Fort Benton
  • Helena
  • Miles City
  • Missoula

Our Montana Call Center Service Stats

Montana clients choose us for attentive customer services and results-driven outbound processes.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Montana Clients Are Saying

Montana Call Center FAQs

TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Montana businesses. We offer flexible and scalable solutions that help you save time and resources.

Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.

TeleDirect’s highly trained agents handle close to 10,000 calls every month. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.

TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.

Our monthly call center call volume is 9,400 calls, which equates to over 300 calls daily. We score close to 2,000 calls to achieve results that Montana clients seek for growth.

American stars

Choose an American call center to serve your business priorities.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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