Inbound Call Center
Dedicated inbound call center agents serve as a true extension of your brand.
Outbound Call Center
We support and foster outbound growth to help you reach multiple in-state industries at once.
A 24/7 U.S. Based Contact Center
Tennessee Call Center Services
#1 US based call center solutions for businesses in the Volunteer State of Tennessee. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect reduces costs and eliminates the hassle of managing internal call center operations at scale. Work directly with highly trained inbound call center and outbound call center experts in Tennessee or anywhere in the US.
Customer Service
With personalized collaboration, our customer service options are trusted across multiple industries.
Market Research
Take full advantage of your Tennessee business opportunities with in-depth customer data.
Lead Qualification
Streamline your lead qualification process for improved sales results with cost-effective B2B solutions.
Seminar & Event Registration
Help Tennessee tourists and attendees register with less stress, faster booking times, and better support.
Tier I Tech Support
Outsourced tech support boosts business in Tennessee with managed IT services.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Retain Your Customer Base
Attracting new prospects is essential, but businesses need to keep Tennessee customers happy. Get a competitive advantage with attentive customer service only available with TeleDirect.
Deliver World Class Tech Support
With TeleDirect’s Tier I outsourced tech support, your Tennessee business can reserve valuable tech resources. Our troubleshooting capabilities, cloud serving, and data integrations are top-notch.
Support Multiple Industries
TeleDirect offers Seminar Edge, a full-scale reservation platform to make the experience seamless for Tennessee call center clients, regardless of whether they work in marketing, insurance, finance, or other industries.
Tennessee Call Center Services by City
Tennessee offers pleasant benefits from all aspects of life, including mountainside views and recreation, a world-renown country music scene, bustling city centers, and both collegiate and professional sports.
- Chattanooga
- Cleveland
- Dayton
- Gatlinburg
- Johnson City
- Knoxville
- Memphis
- Nashville
Our Tennessee Call Center Service Stats
Tennessee clients choose us for customer retention success and managed tech and IT support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Tennessee Clients Are Saying
Tennessee Call Center FAQs
Who is the best call center service provider in Tennessee?
With 24/7 inbound and outbound options, TeleDirect is the best solution for Tennessee businesses. Our goal is to help you save resources and achieve corporate growth at scale.
What are the 3 types of call centers in Tennessee?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Tennessee-based company and has multiple services to help you accelerate your growth.
How many calls can a TeleDirect Tennessee call center handle?
TeleDirect’s highly trained agents handle up to 10,000 monthly calls. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a Tennessee call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the Tennessee call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
An American Call Center to Grow Your Business in the Volunteer State.
Our Accreditations
