A 24/7 U.S. Based Contact Center

Arkansas Call Center Services

#1 US based call center solutions for businesses in The Natural State of Arkansas. We provide an exceptional customer experience that helps you scale your business and increase revenue.

TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY

Proven Leader in The American Call Center Outsourcing Industry

TeleDirect helps you reduce operational costs and eliminate the stress of running internal call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Arkansas customers.

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Inbound Call Center

Professional inbound call center agents offer top-notch customer service interactions.

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Outbound Call Center

Outbound business campaigns delivered by highly-trained, results-driven agents.

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Customer Service

As an extension of your business, we’ll create positive inbound experiences for customers.

Telesales and Upsells

Identify, engage, and convert new business opportunities without overextending sales resources.

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Order Processing

Collect new business orders with peace of mind through our PCI-compliant strategy.

Surveys and Feedback

Learn what your Arkansas customers think and expect from every interaction.

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Overflow & After Hours Support

Keep your Arkansas business moving forward—even after your internal team clocks out for the day.

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Appointment Setting

Don’t let the calendar control you. Our streamlining book provides industry expertise.

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Offer Competitive Service Hours

Arkansas businesses don’t have to stop moving when the clock strikes 5:00. Our overflow support gives you confidence to increase sales, reach new audiences, and build your brand reputation at all times.

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Clear the Chaos

If your Arkansas customers need to schedule and book appointments, you need call center outsourcing. Our appointment setting offers a single focus and a streamlined, pleasant experience to callers.

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Leverage Enhanced Feedback

As a business leader in Arkansas, don’t waste time guessing what your ideal buyer is thinking. Get clear answers and actionable data with our proven outbound feedback methods.

Arkansas Call Center Services by City

Bordering the Mississippi River, Arkansas is a top spot for park, nature, and wilderness enthusiasts. The state is also popular for collegiate sports (including the Arkansas Razorbacks), notable politicians, and retail businesses.

  • Arkansas Post
  • Bentonville
  • Fayetteville
  • Hot Springs
  • Jacksonville
  • Little Rock
  • Newport
  • Van Buren

Our Arkansas Call Center Service Stats

Arkansas clients choose us because of our time-tested approach and professionalism at every opportunity.

11 sec

Key Client Average Speed to Answer (ASA)

98%

Dedicated Client Call Quality Assurance Score

1.7k

Calls Monitored and Scored Monthly

What Arkansas Clients Are Saying

Arkansas Call Center FAQs

TeleDirect is a U.S. based call center for clients in Arkansas. With 24/7 inbound and outbound options, we help your business save resources for future growth.

Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your company and has multiple services to help you reach your operations goals.

TeleDirect’s skilled agents can handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.

At TeleDirect, our average time to answer is only 11 seconds. Our agents reduce caller wait and handling times, which reflects positively on your own company.

TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.

American stars

A U.S. based call center to quickly scale your business and elevate results.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
TrustScore 4.5 out of 5

4.4

VERIFIED COMPANY
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
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