Inbound Call Center
Our professional inbound call center specialists focus on results-driven performance.
Outbound Call Center
Comprehensive outbound services cater to any business need, across multiple industries.
A 24/7 U.S. Based Contact Center
Oregon Call Center
#1 US based call center solutions for businesses in the Beaver State of Oregon. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect’s call center outsourcing reduces operational costs and streamlines call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Oregon customers.
Customer Service & Support
Access a support structure that’s built with secure infrastructure and attention to detail.
Lead Generation
Capitalize on incoming business opportunities by connecting with leads at the right moments.
Reservation Services
Let us handle seamless enrollment for your Oregon seminars, conferences, and even open enrollment.
Appointment Setting
Automated services and live agent support build an appointment and reservation system your clients will appreciate.
Direct Response & Media Support
Finetune your printed marketing and online advertising using brand-focused communication.
Customer Retention
Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.
Delight Oregon Customers with Every Call
Oregonians value thoughtful, respectful services, and that’s exactly what we deliver. Whether you’re helping customers traveling the Cascade foothills or scheduling boat tours out of Seaside, TeleDirect’s Oregon call centers provide a one-of-a-kind customer service experience.Â
Keep the Tech Flowing
From Portland’s green tech startups to Medford’s rich manufacturing industry, IT disruptions are not an option. Our Tier 1 help support gives support to these and other industries, keeping them online while giving your internal teams a break.Â
Open 24/7 Service, for a 24/7 State
Whether your customers are up early for a hike, up late for a public art festival, or just taking a long day drive along Highway 101, our agents are always there for them. We support your business with live, Oregon-based call center solutions.Â
Experience the TeleDirect Difference
Oregon isn’t afraid to do things differently — and neither are we. From sustainable business practices to community-driven brands, Oregon clients trust us to carry their values across every interaction. We boast an average wait time of 11 seconds and handle around 10,000 calls a day. Â
We offer expert services tailored to your needs:
U.S.-Based, Native English-Speaking Agents: Professional communication that represents your brand.Â
Inbound Call Support: Seamless handling of customer inquiries to enhance satisfaction.Â
Outbound Campaigns: Targeted outreach to expand your customer base and increase revenue.Â
IT and Helpdesk Support: Reliable technical solutions to keep operations running smoothly.Â
Lead Generation: Engage prospective leads with timely, conversion-focused strategies.Â
Customer Service & Retention: 24/7 support that helps promote and maintain loyalty and lasting relationships.Â
Oregon’s business scene is as diverse as its terrain, from the outdoor apparel giants in Beaverton to the tech-forward startups of Bend. Whether your business is nestled in the forest, perched on the coast, or buzzing downtown, TeleDirect is ready to help you scale with grace.
Contact us today to learn how our Oregon call center services can drive your business forward!
Oregon Call Center Services by City
In the heart of the Pacific Northwest, Oregon is known for its beautiful scenery, outdoor recreation, coasts, lakes, and bikeways. Oregon is also home to globally recognized companies, including Nike and Daimler Trucks.
- Beaverton
- Bend
- Eugene
- Grants Pass
- Portland
- Redmond
- Salem
- Tillamook
Our Oregon Call Center Service Stats
Oregon clients choose TeleDirect for on-brand messaging and personalized customer service options.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
What Oregon Clients Are Saying
Oregon Call Center FAQs
Who is the best call center service provider in Oregon?
With 24/7 inbound and outbound options, TeleDirect is the best solution for Oregon companies. We strive to help your business save resources and achieve growth at scale.
What are the 3 types of call centers in Oregon?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Oregon-based company and has multiple services to help you achieve new goals.
How many calls can TeleDirect Oregon call center handle?
TeleDirect’s highly trained agents handle nearly 10,000 calls daily. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in an Oregon call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
Help your Oregon business flourish with a call center based in the US.
