Our simple pricing model lets you pay-as-you-go with live agents without surprise fees or flat monthly rates.
Recognized as the top choice by industry professionals and significantly more dependable than competition.
Effortlessly include additional users and lines and seamlessly integrate with applications such as Salesforce and Microsoft 365.
Address problems swiftly and interact with customers through their preferred communication channels.
We offer specialized call center solutions to cater to individual business needs. Our inbound and outbound services are tailored to empower small and family-run businesses to join the “major leagues” and outshine the competition.
We’re always here to take your customers’ calls.
Issues can arise at any time — we’re here to tackle them.
Our business call answering service features the best agents in the industry.
RSVP to streamlined scheduling, no stress.
Technical difficulties? Not on our watch.
Got leads? We’ll help convert them to loyal clients.
We use secure and simple protocols to ensure success.
Get the answers you need for better business.
Your leads become our business.
Get some rest — our team is waiting to take your calls.
We’ve modernized the classic contact center!
Say goodbye to holds and dropped calls — we’ll contact your customers at the perfect time.
Teledirect’s answering service provides great results. While its not as personal as having your own staff answer the phones I have yet to loose a lead from this service and as a result our office employees are able to get more work done with fewer interruptions! Kat is an amazing account manager who is very responsive and always willing to help ensure we are getting the best quality possible.
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
Your solution for better business. It doesn’t matter how great your product is: your business is at risk without excellent customer service. A dedicated and modern answering service will provide the communication and support necessary to succeed.
We make your customers happy. At TeleDirect, we provide your small business with comprehensive customer service tools, including dedicated agents, a virtual help desk and a full lead response management suite. This provides an extra edge over your competition and creates loyal customers.
Absolutely. We understand that customer issues and queries can arise at any time, not just during business hours. That’s why we offer complete live agent services 24/7 if necessary. It gives your team a well-deserved rest without letting your customer questions go unanswered.
Give us a call! At TeleDirect, we love helping small businesses develop a first-class call center. If you want to up your customer service game, contact our team at your convenience. We are completely scalable and serve dozens of industries across America. We would love to hear about your business and help you take the next steps to success.
We become an extension of your team. When you outsource with TeleDirect, you acquire long-distance team members who will happily learn everything about your small business. Using extensive research and customized scripting, our agents can then take that information to create a helpful call center that remains true to your brand and vision.
Fill out the form below to learn how we can help you with your call center and answering service needs.
Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
Get Custom Pricing & Access To Exclusive Deals.