TeleDirect Seamless and Simplified Answering Services for Small Businesses

Our simple pricing model lets you pay-as-you-go with live agents without surprise fees or flat monthly rates.

Our Call Answering Service Competitive Advantage

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A Big Business That Small Businesses Can Trust

Recognized as the top choice by industry professionals and significantly more dependable than competition.

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Seamless to Begin, Effortless to Expand

Effortlessly include additional users and lines and seamlessly integrate with applications such as Salesforce and Microsoft 365.

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Enhance Your Customer Service Experience

Address problems swiftly and interact with customers through their preferred communication channels.

TeleDirect Is Transforming Answering Services for Small Business Across the Country

We offer specialized call center solutions to cater to individual business needs. Our inbound and outbound services are tailored to empower small and family-run businesses to join the “major leagues” and outshine the competition.

Answering Service for Small Business: What We Offer

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Inbound Call Center

We’re always here to take your customers’ calls.

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Outbound Call Center

Issues can arise at any time — we’re here to tackle them.

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Overflow & After-Hours Support

Our business call answering service features the best agents in the industry.

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Reservation Services

RSVP to streamlined scheduling, no stress.

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Tier 1 IT Support

Technical difficulties? Not on our watch.

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Lead Response Management

Got leads? We’ll help convert them to loyal clients.

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Order Processing

We use secure and simple protocols to ensure success.

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Surveys & Feedback

Get the answers you need for better business.

TeleDirect’s Live Answering Services for Small Business: We’re Tailored to Diverse Industries

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Lead Response Management

Your leads become our business.

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24/7 Company Answering Service

Get some rest — our team is waiting to take your calls.

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Virtual Answering Features

We’ve modernized the classic contact center!

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Convenient Callbacks

Say goodbye to holds and dropped calls — we’ll contact your customers at the perfect time.

What Our Clients Are Saying

Small Business Answering Services: FAQs

Your solution for better business. It doesn’t matter how great your product is: your business is at risk without excellent customer service. A dedicated and modern answering service will provide the communication and support necessary to succeed.

We make your customers happy. At TeleDirect, we provide your small business with comprehensive customer service tools, including dedicated agents, a virtual help desk and a full lead response management suite. This provides an extra edge over your competition and creates loyal customers.

Absolutely. We understand that customer issues and queries can arise at any time, not just during business hours. That’s why we offer complete live agent services 24/7 if necessary. It gives your team a well-deserved rest without letting your customer questions go unanswered.

Give us a call! At TeleDirect, we love helping small businesses develop a first-class call center. If you want to up your customer service game, contact our team at your convenience. We are completely scalable and serve dozens of industries across America. We would love to hear about your business and help you take the next steps to success.

We become an extension of your team. When you outsource with TeleDirect, you acquire long-distance team members who will happily learn everything about your small business. Using extensive research and customized scripting, our agents can then take that information to create a helpful call center that remains true to your brand and vision.

We'll Help You Grow While You Pay-As-You-Go.

Fill out the form below to learn how we can help you with your call center and answering service needs.

Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.

  • No Monthly Contracts
  • No Monthly Fees
  • Just Flexible Prepaid Minute Blocks
Once you fund or pre-pay for a block of minutes, any unused minutes will automatically roll over to the next month for up to 2 years!
Learn More or Get Started

Get Custom Pricing & Access To Exclusive Deals.

  • At TeleDirect, we know how crucial discretion and privacy are to you and your clients.
    We promise that we will never sell, trade or give your contact information to anyone else.
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