Transportation Industry Stats
Our clients choose us for a reason: exceptional results delivered through cost-effective solutions.
Americans employed in transportation and related industries in 2021
Cab and limo industry growth in 2022
Amount of taxi and limousine companies in USA
Our Transportation Clients Are Saying
Transportation Call Center FAQs
Customer support. Transportation customers need to know that they’ll get to their destination on time. Call centers have amenities to make this happen, like live support agents, reservation and dispatch services, and callbacks.
No way! Your team of drivers already have an important job—getting your customers from Point A to Point B. Rather than add that type of pressure, outsource your dispatching services. They will focus solely on getting your customers on their way without stress.
Of course! We offer shared live agents, and they work as “on-call” support staff. During busier times, they will join your existing customer service team to handle call overflow, increased dispatch demand and bookings.
Ask them! Our customer satisfaction survey services will help ensure your clients feel good about their experience with your company. They can provide constructive criticism to help make your services even better.
Remote payment processing. Processing payments over the phone makes life easier for your drivers and customers. At TeleDirect, we make sure all payment processing is secure, simple and swift.