Logistic Call Center Outsourcing Services
At TeleDirect, we know how much planning is necessary to efficiently transport goods across your supply chain. From goods creation to customer receipt, shipping logistics require airtight organization, communication and customer service finesse. That’s where we come in. With the help of a reputable logistics call center, you can streamline your services to ensure that your logistics are down to a science.
Benefits of Outsourcing Your Call Center Services for Logistics Industry
With the logistics and transportation industries, every little detail matters. When a hiccup arises, it can disrupt the entire supply chain, causing potential chaos. The best way to avoid this is through top-notch organization and communication with a logistics service center.
By choosing logistics call center outsourcing, shipping and logistics brands can experience many benefits. Some of the benefits of a logistics call center like TeleDirect include:
- Efficiency. With us, every step of the transportation process will operate smoothly.
- Support. If something goes wrong, our team will be there to help you and your customers through it.
- Availability. Our services are available 24/7.
- Help. We take care of your communication needs, so your team has more time to perform their hired duties
- Reputation. There’s no better advertising than word-of-mouth—and we ensure that your customers get a great experience, every time.
Logistics Call Center Services
The world of shipping logistics and goods transport is massive, and your communication and customer support needs will vary depending on the specifics of your company. These specifics range from business size to goods and transport type to sub-industry. Whatever needs your individual company may have, a good logistics call center service will work with you to develop a plan that helps streamline your communication services and help your business grow.
Why Choose TeleDirect?
At TeleDirect, we provide streamlined logistics call center services to transport business across the country. We handle all of your customer service needs, allowing for a logistics process that always moves in the right direction. These services include inbound and outbound call services, providing billing, warranty and tech support, and facilitating communication between businesses to ensure that everything arrives with your customer as planned. Our agents and staff are available 24/7 and will learn the ins and outs of your unique business and can even work with customized scripts, making us like an always-available extension of your team.
Ready to get started? Contact the TeleDirect team today at (800) 776-1081—we love a good phone call! We’ll be able to answer all your questions and give you personalized quote.
In the meantime, you can browse our homepage for a taste of what we do; we operate across dozens of US industries.
We look forward to helping your business hit its peak potential!