Beauty and Cosmetics Industry
Beauty is pain? No way! Our customer support service ensures that your cosmetic clients always feel great.
In the Beauty and Cosmetics Industry, Reputation Matters
Whether you’re in the makeup industry, run beauty consulting firms or sell organic bath bombs, your clients need to trust your brand. At TeleDirect, our beauty CRM services make that happen.
Bookings & Appointments
In the beauty and cosmetics industry, BPO contact center services make bookings a breeze. Beauty consulting firms and makeup artists can easily manage their appointments with the help of our team. Our outbound agents can even remind your clients before their reservation.
Live Inbound Agents
With TeleDirect’s outsourced receptionist services, you can provide your clients 24/7 support—without putting pressure on your existing team. Our live agents are an extension of your staff; they’ll learn everything about your company before getting on the phone to provide seamless branding and client support.
In the beauty and cosmetics industry, branding plays a crucial role. When your customers contact your support line, they’ll expect the same experience they have from your store, artists or social media accounts. Our agents will work with your team to develop customized scripts in your brand voice.
Beauty and Cosmetic Industry Stats
Increase engagement, satisfaction, and conversion for businesses in the cosmetic industry.
Key Client Average Speed to Answer (ASA)
Dedicated client call quality assurance score
Calls Monitored and Scored Monthly
We improve your customer experience and brand reputation
Contact us today for a personalized consultation. We'll respond immediately and come up with a gameplan. Together.
Our Beauty and Cosmetic Clients Are Saying
Beauty and Cosmetics Industry BPO FAQs
Which types of beauty companies benefit from outsourced customer support?
All types! A well-run call center will benefit any beauty brand. For client-facing businesses, a call center ensures flawless communication and helps your calendar remain organized. Beauty manufacturers will be able to better address customer concerns and handle business details like payment processing and shipping.
Certain times of year are slammed, while others are quiet! What is a good solution?
Shared agents. Let’s say you are a wedding makeup artist—and you’re in high demand over the summer months. A shared agent works like an “on-call” extension of our team. During the wedding season, they join your contact center and help manage your increased volume of calls.
My beauty brand has gone global—how do I support all of my customers?
24/7 coverage. When you incorporate 24-hour outsourced receptionist services into your business strategy, your brand is telling the world to get in touch! Whatever time zone your beauty-loving clients are in, they can reach a live agent with questions or concerns.
I have a great product but can’t close sales. What’s wrong?
That’s not your job! You’re a cosmetics expert—not a salesperson. Rather than make your job harder, trust TeleDirect—our agents specialize in lead response management so that you can close more deals without any stress.
What is the best beauty and cosmetics industry BPO around?
TeleDirect! We have decades of experience and can’t wait to make your business even more beautiful. Call (800) 776-1081 today!