Media and Entertainment Call Center
Action! Our contact center for entertainment and media industries helps your company keep the critics at bay.
Is your media company falling behind other big names?
Bad customer service could be your culprit. When your customers don’t feel heard, they’ll switch channels—and they may never return. With a TeleDirect entertainment & media call center, you can put a stop to it. Our customer service reps are the best in the biz, and they’ll help your brand attract the right type of spotlight.
Live Support Agents
Your company represents the modern world—and today’s consumers want a personalized customer service experience, not a robot. That’s where TeleDirect’s live agents take the stage. They’ll provide personalized support, and even work with your branding and customized scripts.
Data Storage & Security
Data breach? Not on our watch. We’ve all witnessed the chaos caused by information leakages in the entertainment industry. At TeleDirect, we work hard to ensure that never happens to your company. Our innovative security infrastructure ensures your customers’ personal information will be airtight.
24/7 Coverage
You are part of a worldwide industry, and likely have customers contacting you from several time zones. By introducing round-the-clock availability, your global audience will have the customer support experience they deserve.
Entertainment & Media Stats
Our clients choose us for a reason: exceptional results delivered through cost-effective solutions.
American entertainment & media market size
Media and entertainment market value in 2021
Americans employed in the industry
We'll Help You Grow While You Pay-As-You-Go.
Fill out the form below to learn how we can help you with your call center and answering service needs.
Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
- No Monthly Contracts
- No Monthly Fees
- Just Flexible Prepaid Minute Blocks
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Our Media and Entertainment Call Center Clients Are Saying
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
Media and Entertainment Call Center FAQs
How can TeleDirect help my brand?
Optimized customer support! At TeleDirect, we understand how call engagement affects your business and we have all the skills and services needed to guarantee that you’ll offer the highest level of support to your consumers.
What types of entertainment companies does TeleDirect support?
All types. Whether you’re in television, film, printed media, radio or theater, the TeleDirect team is here to support all of your customer service needs. We take care of every phone interaction so you can focus on the entertainment side of your job.
My media company is global. Can my call center keep up?
Absolutely. When you work with TeleDirect, your call center can be available 24 hours a day to serve all time zones. Plus, our staff is multilingual to ensure that worldwide customers can receive the best support.
Certain seasons are busier than others for us. Is an outsourced call center a helpful choice?
Definitely. With TeleDirect, we offer scalable solutions. When things get busy, more of our agents will come aboard to support your team. When things quiet down, we’ll scale down to match your demand—all at a price that suits your circumstances.
How do I contact TeleDirect?
Call us. Dial (800) 776-1081 today to learn how we can help make your entertainment & media company steal the spotlight!
