Media and Entertainment Call Center
Action! Our contact center for entertainment and media industries helps your company keep the critics at bay.
Is your media company falling behind other big names?
Bad customer service could be your culprit. When your customers don’t feel heard, they’ll switch channels—and they may never return. With a TeleDirect entertainment & media call center, you can put a stop to it. Our customer service reps are the best in the biz, and they’ll help your brand attract the right type of spotlight.
Live Support Agents
Your company represents the modern world—and today’s consumers want a personalized customer service experience, not a robot. That’s where TeleDirect’s live agents take the stage. They’ll provide personalized support, and even work with your branding and customized scripts.
Data Storage & Security
Data breach? Not on our watch. We’ve all witnessed the chaos caused by information leakages in the entertainment industry. At TeleDirect, we work hard to ensure that never happens to your company. Our innovative security infrastructure ensures your customers’ personal information will be airtight.
You are part of a worldwide industry, and likely have customers contacting you from several time zones. By introducing round-the-clock availability, your global audience will have the customer support experience they deserve.
Entertainment & Media Stats
Our clients choose us for a reason: exceptional results delivered through cost-effective solutions.
American entertainment & media market size
Media and entertainment market value in 2021
Americans employed in the industry
We improve your customer experience and brand reputation
Contact us today for a personalized consultation. We'll respond immediately and come up with a gameplan. Together.
Our Media and Entertainment Call Center Clients Are Saying
Media and Entertainment Call Center FAQs
How can TeleDirect help my brand?
Optimized customer support! At TeleDirect, we understand how call engagement affects your business and we have all the skills and services needed to guarantee that you’ll offer the highest level of support to your consumers.
What types of entertainment companies does TeleDirect support?
All types. Whether you’re in television, film, printed media, radio or theater, the TeleDirect team is here to support all of your customer service needs. We take care of every phone interaction so you can focus on the entertainment side of your job.
My media company is global. Can my call center keep up?
Absolutely. When you work with TeleDirect, your call center can be available 24 hours a day to serve all time zones. Plus, our staff is multilingual to ensure that worldwide customers can receive the best support.
Certain seasons are busier than others for us. Is an outsourced call center a helpful choice?
Definitely. With TeleDirect, we offer scalable solutions. When things get busy, more of our agents will come aboard to support your team. When things quiet down, we’ll scale down to match your demand—all at a price that suits your circumstances.
How do I contact TeleDirect?
Call us. Dial (800) 776-1081 today to learn how we can help make your entertainment & media company steal the spotlight!