For real estate brokers, clear and helpful communication is a key to success. Without this, potential home buyers can be left in the dark— and where do you think that ends up? Often, poor communication results in lost leads and fizzled deals. Who wants that?
By working with a dedicated real estate brokerage answering service, you are creating a better experience for all parties involved in the realty process. Your clients will have a more positive experience, and you will close more deals. Win-win.
What is a Virtual Real Estate Receptionist?
Back in the day, coming into a brick-and-mortar real estate agency was the standard. These days, many businesses stretch further than that. While you may be advertising a property in Boulder, your potential buyer could very well be in Orlando—and they deserve the same level of customer service and care as locals.
With a virtual real estate receptionist, it doesn’t matter where your clients are in relation to you. They will be able to receive answers, schedule appointments, and learn about exciting new properties whenever necessary. In fact, most real estate call center services offer 24/7 assistance.
Virtual real estate receptionists allow brokers more time for their actual job! Your call center handles the communication element of your business, so you can focus on finding amazing properties for your clients.
What to Expect From a Real Estate Call Center
While every answering service for realtors is different, it’s easy to pick out the best ones. The highest quality call centers offer their real estate clients the following services:
- Outbound Calling Services
Keep leads and clients in the loop. - Inbound Calling Services
Offer your clients what they need: a human, not a robot. - Reservation and Appointment Scheduling Services
Streamline your scheduling for a smoother experience. - Top Tier Software Solutions
Manage everything from reservations to communication. - Lead Response Management
Capture—and retain—more leads. - 24/7 Assistance
Get the help you need, when you need it.
Work With the Best Real Estate Call Center in the Biz
If you’re looking for the best real estate answering service out there, one company rises above the rest: TeleDirect. At TeleDirect, we handle the answering of calls, and we make them too—and that’s only the beginning. When you work with us, all of your customer service and communication needs are met. We cover everything from appointment scheduling to advertising new listings. It gives you more time to do your job and close deals, all while giving your clients a great experience.
Ready to get started? Contact the TeleDirect team today at (800) 776-1061. We love a good phone call!
Smitha serves as the CEO and CFO of TeleDirect, a premier 24/7/365 call center recognized among the Top 5 Call Centers by Forbes.com. A licensed CPA since 2007 through the California Board of Accountancy, Smitha brings over 20 years of expertise in business and finance to her leadership role.
As a results-driven executive, Smitha has a proven track record of driving profitability, fostering growth, and enhancing operational efficiency. Her strategic vision has not only improved customer satisfaction but also elevated employee engagement, creating a culture of excellence at TeleDirect. Smitha’s deep expertise in financial analysis and planning empowers her to develop innovative solutions that align the needs of clients, employees, and stakeholders.
Passionate about building lasting relationships and delivering exceptional results, Smitha remains dedicated to leading TeleDirect in setting industry benchmarks for quality and service.
