Virtual Receptionist

“The virtual receptionist.” The term suggests an ultra-futuristic, fully automated solution for your receptionist service needs. At TeleDirect, we like to think the future isn’t that far off – in fact, our advanced technological advancements have made today’s call centers tomorrow’s customer contact portals.

TeleDirect’s virtual receptionist services allow your business to focus on pressing customer service requirements. With our virtual answering service, you’ll enjoy outsourced expertise for handling first-time customers, repeat clients, and everyone in between. With TeleDirect, there’s simply no better alternative for having a virtual office receptionist, whenever you need one.

Office receptionist roles have changed in the past few years. And the receptionist position itself has undergone tremendous transformation as well. Many companies have opted to keep live receptionists – after all, there’s nothing like a smiling face combined with professional, personal courtesy! But other firms have chosen virtual receptionist services.

The receptionist position is evolving, yet the need for a receptionist is as strong as ever. Whether the choice is a live agent or virtual receptionist, one thing’s for sure: many successful firms demand competent receptionist services. Your receptionist is, in many ways, your first point of contact with customers, visitors and other associates. As part of TeleDirect’s complete business process outsourcing (BPO), our live virtual receptionist helps provide much-needed front end office assistance – which ultimately allows your firm to focus on other critical business tasks.

Here’s how TeleDirect’s BPO virtual answering service will enhance your existing operations:

• Real-time, reliable reservation services. If your business depends on appointments and meetings, then depend on TeleDirect to deliver outstanding outsourced receptionist reservation tasks. Both automated and live agent assistance is available through TeleDirect’s call center platform. All of our virtual receptionist services include the best reservation services money can buy.
• Built-in sales tools. At TeleDirect, our BPO virtual receptionist does much more than welcome guests and direct visitors. On the automated end, we leverage the incredible amount of information available on the front end to optimize leads and generate responses for would-be customers. It’s all part of our lead response management capability, and it works in tandem with our virtual receptionist services. When you go virtual with your receptionist service, profit margins increase – if you know how to leverage the time and money-saving benefits. With TeleDirect’s receptionist service, we’ll chart your path to success.
• Versatile application. Receptionists help business across a broad range of industries and sectors. With TeleDirect, it doesn’t matter which industry you work in; it only matters that you obtain the highest-quality results. And nobody offers the value and flexibility of TeleDirect’s receptionist service, which we’ll implement with our call center platform – either as a stand-alone feature or integrated with other call center services.
• Fully integrated virtual receptionist services. Thanks to TeleDirect’s call center platform, your virtual receptionist services can adjust accordingly to changing demand. Whatever you need for front desk duties, TeleDirect delivers with the highest quality virtual receptionist services you’ll find anywhere.
• Superior inbound & outbound communication. When you have TeleDirect’s virtual receptionist, your call center’s other capabilities – namely, inbound & outbound services – get an automatic boost. And with TeleDirect’s advanced customer outreach systems, your business will enjoy simultaneous improvements – all at once!

Enjoy Virtual Answering Services, Appointment Confirmation & More

More and more executives rely on virtual receptionists, especially small companies and startups with a limited amount of capital. TeleDirect’s BPO services include dependable, always-available virtual receptionist services as part of our comprehensive call center platform.

TeleDirect is committed to giving you exceptional value and proven results. Our receptionist service is just one element of our complete BPO menu, but it’s a critical one. We recognize the need for front desk efficiency. That’s why we provide fully customizable virtual receptionist services for any sized business. If your company could use a front desk boost, along with back-end call center enhancements, let TeleDirect handle your entire outsourcing needs. Our virtual receptionist services are only the beginning of everything we provide.

Experience how a streamlined, fully integrated virtual receptionist can benefit your business today. Our BPO experts are here to help. Call us at (800) 776-1081, or get a personalized business consultation by filling out our contact form. Either way, TeleDirect can help you implement a virtual receptionist platform today.