Inbound Call Center
Take advantage of a team of dedicated inbound call agents that specialize in your needs.
Outbound Call Center
TeleDirect supports outbound growth goals across multiple state industries.
A 24/7 U.S. Based Contact Center
Wisconsin Call Center
#1 US based call center solutions for businesses in the Badger State of Wisconsin. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Proven Leader in The American Call Center Outsourcing Industry
We are here to help you reduce costs and take the frustration out of running internal call center operations. Remove the middleman, and work directly with our inbound call center and outbound call center experts in Wisconsin or anywhere throughout the US.
Customer Service
Flexible and scalable customer service options provide trustworthy experience to your most valued clients.
Market Research
Leverage new Wisconsin business opportunities with in-depth customer data and outbound insights.
Direct Response & Media Support
Finetune your printed marketing and online advertising using expert communication strategies.
Seminar & Event Registration
Help Wisconsin tourists and attendees register with less stress and greater satisfaction.
Tier I Tech Support
Outsourced technical assistance boosts business in Wisconsin through managed IT services.
Customer Retention
Address customer concerns and questions in real-time with outsourced service options.
Build Customer Loyalty the Wisconsin Way
Keeping your current customers happy is just as important as finding new ones. With TeleDirect’s Wisconsin call centers specialists, you’ll have a team dedicated to fostering long-lasting relationships and personalized experiences that keep your customers coming back for more.Â
Lighten the Load for Your Tech Teams
Wisconsin may be known for its cheese, but it’s also a hub of innovation in manufacturing, insurance, and tourism. A hardworking state with a no-nonsense approach to business. That’s why we offer Tier 1 IT and helpdesk support, so that your teams can focus on what matters the most.Â
One Solution, All Industries
Whether you need to book appointments at a Madison hospital or require support with financial services in downtown Milwaukee, our Wisconsin call center solutions provide reservation and appointment-setting services that will keep your calendars full and well-managed.Â
Experience the TeleDirect Difference
From cheese curds to cutting-edge clean energy, Wisconsin businesses thrive on hard work, pride, and people-first service. We help our clients field over 10,000 calls per day with an industry-leading 11-second average speed to answer, so you never lose momentum.
We offer expert services tailored to your needs:
U.S.-Based, Native English-Speaking Agents: Professional communication that represents your brand.Â
Inbound Call Support: Seamless handling of customer inquiries to enhance satisfaction.Â
Outbound Campaigns: Targeted outreach to expand your customer base and increase revenue.Â
IT and Helpdesk Support: Reliable technical solutions to keep operations running smoothly.Â
Lead Generation: Engage prospective leads with timely, conversion-focused strategies.Â
Customer Service & Retention: 24/7 support that helps promote and maintain loyalty and lasting relationships.Â
TeleDirect blends professional performance with Midwest courtesy. Whether you’re booking appointments, answering product questions, or delivering tech support, we’re your behind-the-scenes partner in customer satisfaction.Â
Contact us today to learn how our Wisconsin call center services can drive your business forward!
Wisconsin Call Center Services by City
Wisconsin is home to lakeside views and some of the most bustling dairy production in the United States. With diverse recreation, education, and business opportunities, it’s a great location to live or visit.
- Appleton
- Eau Claire
- Green Bay
- Kenosha
- Madison
- Milwaukee
- Waukesha
- Wisconsin Dells
Our Wisconsin Call Center Service Stats
Our Wisconsin clients choose us for inbound professionalism and expert outbound support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Service Industry Benchmark
What Wisconsin Clients Are Saying
Wisconsin Call Center FAQs
Who is the best call center service provider in Wisconsin?
TeleDirect is a U.S. based call center with 24/7 inbound and outbound offerings for Wisconsin businesses. We offer flexible and scalable solutions that help you save time and resources.
What are the 3 types of call centers in Wisconsin?
Call centers can be inbound, outbound, or a blended model. TeleDirect provides multiple services across all categories so that you can expand your customer reach and save money.
How many calls can TeleDirect Wisconsin call center handle?
TeleDirect’s highly trained agents handle close to 10,000 calls every day. We provide speed, precision, and professionalism when interacting with every unique caller or business use case.
What is a good average speed to answer in a Wisconsin call center?
TeleDirect’s average time to answer incoming calls is 11 seconds. Our agents are focused on reducing wait and handling times to create exceptional experiences for your customers.
Take advantage of professional US based call center outsourcing in Wisconsin.
